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Mouse lags when opening new tab

When I open a new tab in firefox there is a noticable period when the mouse lags, this also happens in another tab if you open a link in a new tab. I have included a perf… (read more)

When I open a new tab in firefox there is a noticable period when the mouse lags, this also happens in another tab if you open a link in a new tab. I have included a performance profile of this and you can see the event processing delay of the mouse input when a new tab is opened. Any help appreciated, I have tried a refresh and disabling all addons. https://perfht.ml/2yGq8ve

Asked by Moose 1 month ago

Answered by Moose 1 month ago

  • Solved

Being asked for a password to see my saved passwords even though I've never set one with firefox

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins. I've never (t… (read more)

I've used firefox on mac for years no issues. Today for the first time ever it asked me to enter a Firefox password to view my saved passwords in my logins.

I've never (to my knowledge) set up a firefox account before so have no idea what the password is.

Why am I getting this suddenly and how do I disable it so I can see me saved passwords?

Asked by james115 1 month ago

Answered by McCoy 1 month ago

  • Solved

My Firefox 76 browser reset and my Dashlane Add-On disappeared and I cannot find to reload as Add-On, help please?

My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still prese… (read more)

My system is Windows 10, up to date and Firefox 76 is my default browser. I have been using the Dashlane Add-On with Firefox for several months. Dashlane is still present on my desktop as a stand-alone app but it does not appear in the list of Firefox add-ons for reloading. Help please.

Asked by David Stonor 1 month ago

Answered by the-edmeister 1 month ago

  • Solved

PDF preview is empty

Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a … (read more)

Hello when I open a pdf on a website , setting is preview in firefox, the preview tab is empty and the document is not displayed. The same document was visible a month a ago guess I was on version 75. I have disactivated all add-ons, but it doesn't help I am able to show the document in Edge Chromium.

Is this a known issue an a way to get it resolved

Regards Oliver

Asked by OKA 1 month ago

Answered by OKA 1 month ago

  • Solved

My word text is set for Black. When go to FOX news and try and comment it ONLY prints in yellow. Other sites it prints black. What would cause this?

My word text is set for black on a white background. On every site but FOX news that's what I see when I comment in a forum. On FOX I see YELLOW, which unless I want a da… (read more)

My word text is set for black on a white background. On every site but FOX news that's what I see when I comment in a forum. On FOX I see YELLOW, which unless I want a dark background is unreadable on a white background.

I tried refreshing Firefox and double checked my color selections but nothing has worked.


.

Asked by lobo121148 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

Firefox and Chrome wont load google.com or captchas "SSL_ERROR_BAD_CERT_DOMAIN" error

Both Chrome and Firefox wont load google.com or any captchas. The Discord log in also requires a captcha, th is wont load either. I get the error "SSL_ERROR_BAD_CERT_DOMA… (read more)

Both Chrome and Firefox wont load google.com or any captchas. The Discord log in also requires a captcha, th is wont load either. I get the error "SSL_ERROR_BAD_CERT_DOMAIN" when attempting to load google.com. This does not occur on any other website. I've already tried using another profile, renaming the cert file, setting windows time and date to automatic and running malwarebytes. The problem persists.

https://www.google.com/

Unable to communicate securely with peer: requested domain name does not match the server’s certificate.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDfjCCAmagAwIBAgIQNRqFxSaATalMGz4ZlBXBtTANBgkqhkiG9w0BAQsFADAj MSEwHwYDVQQDDBhEaWdpQ2VydCBHbG9iYWwgUm9vdCBHMUEwHhcNMTkwNDA1MDk0 NDM4WhcNMzAwNDA1MTk0NDM4WjAcMRowGAYDVQQDDBF3d3cuZ29vZ2xlLmNvbS5h dTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBALM9RDfviXLtvVRTktFA 44cXX6Ez6W8ulsOH+xNLwUq0aZnfjLAt1sTg1THDj8XqXHytD+vqtOWkv4/iWf4C 0yBmljluIslsdimrQhQRGJh3Goio8nLG+/thNjlDjuOh04Jo09YEU9r6fDRstn/b DKyaU3eKhJZ6QbAzUQb4mKpXR9Xw70VcwT16nfN9JIKiAWwhEqRL+c2tV5DcChwc UqsHvyccraD82eFL3K7LH61q2kCQDhxcS4WfjVspcU5fiTmL+czT3cAMhY4FDsRd 2udxvankHH+CbdoOcRODlcmy2V0lOSnrLXRfeqdnR1Wscq43rxsYqvyugNpN0BR9 KtkCAwEAAaOBtDCBsTATBgNVHSUEDDAKBggrBgEFBQcDATAMBgNVHRMBAf8EAjAA MA4GA1UdDwEB/wQEAwIFoDA8BgNVHREENTAzghF3d3cuZ29vZ2xlLmNvbS5hdYIP Ki5nb29nbGUuY29tLmF1gg1nb29nbGUuY29tLmF1MB8GA1UdIwQYMBaAFLnaK2zy VfI6Vj7KeoW6/iwDog4pMB0GA1UdDgQWBBRN+D1mXNPnod7CfJYS90hAMeltBTAN BgkqhkiG9w0BAQsFAAOCAQEAGfJch7obdXr4czz6veN+4DGGxEJW/tbYZcRPBymh 0xA3GrcAzjO+v2+HFhU3ZftqJLJ7PZ0lCoXGof8DLEjrjdOdgTH823RPbb6GYmdA 7/ZCciqTJXivh0u5kaOb73WMuIqcCAk7ESgKOmGz6lm+LO5D/ZMlhd6/zZh/BVGC krcOzu+aeQ7AzjuAYd9u8DAiBsg/u26QZSbLWc4WLzA28EcDf2UygfHsPLa7WzoL qkNPv3TZF/mjANNsRGizrtMrzF8TzKFHm2vOMUtwukKDgENZKpsfuW98VsMDbZ/K O+XYlu/Ml/XP0I/EgKY+HcaB7ubiJVva5WqD7n9fKrjZCg==


END CERTIFICATE-----

Asked by LaW 1 month ago

Answered by cor-el 1 month ago

  • Solved

firefox won't let me see my passwords

OK, I'm beyond frustrated with this. I have my passwords saved in firefox. For the first time EVER when I click on the little eyeball to see my pasword for a particular … (read more)

OK, I'm beyond frustrated with this. I have my passwords saved in firefox. For the first time EVER when I click on the little eyeball to see my pasword for a particular site (tools/options/privacy&security/saved logins), a pop-up box comes up saying "windows security Mozilla firefox verify your identity to reveal the saved Password" and I'm asked for a username and password. NONE of them work. I can 'log in' to firefox, change my picture, change my password, etc., etc., etc. BUT I can't successfully get that F&**%&$ box to accept anything. and it LOCKS EVERYTHING when that box is up. I can't switch to a different tab, I can't move the browser window. I am allowed to move the verification box within the browser window. I can't take a screenshot of it because it locks that capability out. H.E.L.P.!!! What is it really asking for because it sure isn't my username and password for any account I have ever had....because I think I've tried them all in every combination.... Thank you!!!

Asked by keithwestrum 1 month ago

Answered by keithwestrum 1 month ago

  • Solved

MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (read more)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 1 month ago

Answered by Phayden 1 month ago

  • Solved

Cannot set exceptions in cookies and site data

Outlook on the web will not launch from Office 365: -( Something went wrong Repeating redirects detected. Click here to sign out. X-ClientId: DFD46A985D07471A8373B0D7F2… (read more)

Outlook on the web will not launch from Office 365:

-(

Something went wrong Repeating redirects detected.

Click here to sign out.

X-ClientId: DFD46A985D07471A8373B0D7F250B09F X-Redir-Error ArLym14B4LPc7fj11wg|AsTJRt4BNJjQ7fj11wg|ArLym14Biwl_7fj11wg|AsTJRt4Bz3N07fj11wg|ArLym14BsJgp7fj11wg|AsTJRt4BZ4sf7fj11wg|ArLym14BgGjK7Pj11wg|AsTJRt4Bkz-07Pj11wg|ArLym14BjMxu7Pj11wg|AsTJRt4BYzlj7Pj11wg|ArLym14Bd3kV7Pj11wg|AsTJRt4BPoIK7Pj11wg|ArLym14B1ku16_j11wg|AsTJRt4BZkum6_j11wg|ArLym14By4BN6_j11wg|AsTJRt4BBjY16_j11wg|ArLym14BHWHg6vj11wg|AsTJRt4BR-7P6vj11wg|ArLym14BRUKR6vj11wg|AsTJRt4BfVSC6vj11wg|ArLym14BNJwo6vj11wg X-FEServer DM5PR19CA0004 Date:5/11/2020 10:16:18 PM

Microsoft wants me to set

http://*.outlook.com https://*.microsoftonline.com

in trusted sites. "Exceptions - Cookies and Site Data" does not allow entering URLs. Please see my screen capture.

Asked by SK_AusTX 1 month ago

Answered by SK_AusTX 1 month ago

  • Solved

Can't Up Or Download, FFox 76.0.1 Freezes

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. C… (read more)

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem?

I tried it in safe mode, same problem. 

are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others.

even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes.

I can download and Save programs top right of the screen.

Asked by JoeFromSD 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

Why won't Firefox run the Paperless Printer program any longer?

When I click print in Firefox and chose Paperless Printer it would start and run the program. By doing this I save on paper and ink plus I can save in any format that Pap… (read more)

When I click print in Firefox and chose Paperless Printer it would start and run the program. By doing this I save on paper and ink plus I can save in any format that Paperless Printer has. It used to work until approximately a month ago. Paperless Printer still works in I.E. and MS Edge. I've reinstalled P.P. and I also tried refreshing Firefox but nothing helped. Paperless Printer shows as a printer in the list and when chosen the PP program would open up and take over the printing needs and then just store the created file. Now Firefox starts to ready the page(s) to print but PP doesn't open up.

Asked by jimmay2 1 month ago

Answered by jimmay2 1 month ago

  • Solved

Can't find dictionary in context menu

I have the latest English United States Dictionary extension installed and it works for spellcheck OK. Is there a way to use the dictionary to look up a definition? I hav… (read more)

I have the latest English United States Dictionary extension installed and it works for spellcheck OK. Is there a way to use the dictionary to look up a definition? I have tried several extensions, but they all require linking to and opening a separate page. I'm used to the ability in Safari to look up a definition in the context menu. Is that possible with Firefox?

Asked by Ken Creary 1 month ago

Answered by Ken Creary 1 month ago

  • Solved

Why does my password work to sign in here but now I have to enter it to see saved passwords & it doesn't work?

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords … (read more)

Why was there NO WARNING FROM FIREFOX THAT I WASN'T GOING TO BE "ALLOWED" TO SEE MY OWN PASSWORDS STORED BY FIREFOX. Suddenly today in order to see my saved passwords I have to enter my Firefox password. I just changed my password successfully a half hour ago and I can use it to sign in here but when I enter the same password to see my saved passwords it doesn't work.

I stupidly relied on Firefox to have my passwords available to me but now I can't see them and so I'm locked out of EVERY ONLINE SITE I VISIT (over 50 sites). THANKS FOR NOTHING FIREFOX for screwing up my life. HOW CAN I GET ACCESS TO ALL MY PASSWORDS that UNTIL TODAY I could see. This is insane.

Asked by KC 1 month ago

Answered by McCoy 1 month ago

  • Solved

I cant open a PDF Document. I installt an acrobat reader, but it does´nt work.

I got a PDF document from my credit card supplier. I tried to open with the Firefox own PDF "reader". It didn´t work. Then I installed next the Foxit PDF reader. It didn´… (read more)

I got a PDF document from my credit card supplier. I tried to open with the Firefox own PDF "reader". It didn´t work. Then I installed next the Foxit PDF reader. It didn´t work.Can help someone? Thank for help previously!

Asked by a.butscher 1 month ago

Answered by lev-09 1 month ago

  • Solved

Reinstalled fresh windows on my laptop, Firefox is not syncing my data (bookmarks, passwords) from last windows

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it … (read more)

My windows 10 was performing very poorly so i had to reinstall it. After fresh installation of windows 10 in my laptop, when i asked firefox browser to sync the data, it did nothing.

All my bookmarks and passwords are gone. I reinstalled the browser and nothing happened.

Last year, i installed firefox in a my same laptop (windows 10 reinstalled), Firefox synced all of the data, including my add-ons.

I had a plenty of bookmarks which are gone now, really need some help.

I am so worried. Somebody please help.

Asked by Ahsan Taqveem 1 month ago

Answered by JustSecurity 1 month ago

  • Solved

Firefox doesn't support HTML5 while other Browsers do. Latest Ubuntu 20.04. LTS

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.c… (read more)

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.com. I'm using latest Firefox 76.0.1 on a recent Ubuntu 20. 04 LTS installation. Usual troubleshooting like updates doesnt work because "sudo apt-get upgrade" doesn't find any updates. I tried the same websites in the latest version of Chromium and they work perfectly fine. I couldn't find a mistake in the firefox settings or something so I'm confused. Disabling Plugins didn't change anything and turning of tracking protection didn't either. What is the Problem here and how can I solve it?

Asked by wauwufflp 1 month ago

Answered by cor-el 1 month ago