Showing questions tagged: Show all questions

keeps needing to restart

Whenever I start Firefox, I get the usual "Sorry. We just need ..." and leaves me no option but to restart. I tried refreshing, removing the profile folder, the whole .mo… (read more)

Whenever I start Firefox, I get the usual "Sorry. We just need ..." and leaves me no option but to restart. I tried refreshing, removing the profile folder, the whole .mozilla folder, uninstalling and reinstalling, nothing works. If I change user on the same computer, everything works as normal. Can you suggest something?

Troubleshooting information below is copy-pasted from the faulty browser. I'm right now using a different one.

Asked by Maximilien Chaumon 3 months ago

Last reply by FredMcD 1 month ago

How do I alphabetize my folders in Bookmarks Menu seperately from non foldered addresses

My bookmarks menu has folders and individual websites. I want to alphabetize the folders separately from the individual sites. When I followed "sort" it sorted the indivi… (read more)

My bookmarks menu has folders and individual websites. I want to alphabetize the folders separately from the individual sites. When I followed "sort" it sorted the individual sites with the folders. It also did not save to my sidebar. Thank you

Asked by EDDIE 3 months ago

Last reply by trickrun1 1 month ago

download goes to wrong location

In Options, I have C:\Downloads⁩ as the location that my internet files are downloaded. Instead, they go to a different location, specifically: C:/Users/**/AppData/Loca… (read more)

In Options, I have C:\Downloads⁩ as the location that my internet files are downloaded. Instead, they go to a different location, specifically: C:/Users/**/AppData/Local/Temp.

How do I make Firefox download my files to the correct location?

Thanks.

Asked by Lokimeister 3 months ago

Last reply by Kay 1 month ago

Version 74.0 (64 bit) on Windows 7 is taking all physical memory

The sites on which this is occurring include those with multiple, frequently refreshing ads and other content: BBC News, Discover Magazine blogs, Boston Globe newspaper. … (read more)

The sites on which this is occurring include those with multiple, frequently refreshing ads and other content: BBC News, Discover Magazine blogs, Boston Globe newspaper. Over a fairly short time, e.g., 20 minutes or so, physical memory usage as reported by Task Manager climbs to over 95%. Closing the tab for the offending web site almost always immediately drops memory usage to under 40%. If that fails, closing and then reopening Firefox fixes the problem. Please note that this did not occur with the previously installed version. I have Firefox set to automatically update.

Asked by Marilyn S 3 months ago

Last reply by RASelkirk 2 months ago

I need to stop the annoying pop up asking me to update firefox, version 74.0.1, none seems to work.

I thought firefox folks would be smarter than IE, chrome and the like. All I need is to update when I'm ready, I don't need a pop up every hour whining about updating, if… (read more)

I thought firefox folks would be smarter than IE, chrome and the like.

All I need is to update when I'm ready, I don't need a pop up every hour whining about updating, if I needed this hassle, I could use chrome which won't even bother asking. Please publish a reliable way of stopping this stupid pop up.

Asked by ahmedahmed 2 months ago

Last reply by FredMcD 2 months ago

HTTP Error 404. The requested resource is not found.

Hi there, We have a weird problem with firefox only (not this problem with other web browser like Chrome, Ie or Edge). The problem is that we cannot browse this website … (read more)

Hi there,

We have a weird problem with firefox only (not this problem with other web browser like Chrome, Ie or Edge). The problem is that we cannot browse this website at the same time. No problem to browse one website, but going on the seconde one and you will get on 404 error.

Not Found ________________________________________ HTTP Error 404. The requested resource is not found.

Same error for 3 others.

Just waiting few minutes (at least 5min), refresh the second website, it’s working coming back on the first tab (with the first website), refresh and you get the error 404.

This problem occurs only when we are using IPV6 connexion on an HTTPS websites (only on some of ours web sites (https://www.ticpharma.com/home.php, https://www.techopital.com/ https://www.gerontonews.com, https://www.ticsante.com/home.php and https://www.apminternational.fr/). These 5 website sharing the same SSL certificats. It’s a multi domain SSL certificats provide by Gandi.net.

No problem when we use the Firefox PRIVATE windows. No problem when we browse theses websites in http and IPV6. No problem when we browse theses websites in httpS and IPV4. No problem with other browser in httpS and IPV6.

So only problem with Firefox, in IPV6 and HPPS. This problem occurs on multiple computers, with diffrent Anti-Virus, from different location, for different network and ISP provider. So I guess there is a bug somewhere in firefox.

Thanks for your help. Regards.

Asked by Seb. D 2 months ago

Last reply by Roland Tanglao 2 months ago

how to open about.config so I can turn off the auto re-direct prevention

I want the browser to allow a website to re-direct it to another window or website automatically. As it is now I get a message that says Firefox prevented re-direct. I re… (read more)

I want the browser to allow a website to re-direct it to another window or website automatically. As it is now I get a message that says Firefox prevented re-direct. I read that can be changed in the "about.config" section but I don't know how to find and open "about.config"

Asked by alfredman 2 months ago

Last reply by McCoy 2 months ago

Window for Master Password pops up

Windows for Master Password pops up whenever i browse through a site where i have a saved password. I reload the site and i get asked again. I click on a link and i get a… (read more)

Windows for Master Password pops up whenever i browse through a site where i have a saved password. I reload the site and i get asked again. I click on a link and i get asked again and again and...

How can i switch this off?

Asked by pbl987 3 months ago

Last reply by aki66 2 months ago

Every other tab does not work

This has gone on for months now, but I was patient because I figured other people would also see it and solve it. Alas, no. I am running 74.0 (64-bit) on Win7 Home Premi… (read more)

This has gone on for months now, but I was patient because I figured other people would also see it and solve it. Alas, no.

I am running 74.0 (64-bit) on Win7 Home Premium SP1.

Only every other tab that I create works. The URL simply remains in the address bar and nothing can persuade the browser to contact it (e.g., Enter, ctrl-R). If I repeat whatever action caused the invalid tab, I get a new tab and it works fine. There is no difference how I open the tab: click a hyperlink in Thunderbird, ctrl-click a hyperlink on a webpage, right-click+open_in_new_tab on a hyperlink on a web page.

While we're on the every-other pattern... The browser has trouble coming up in a workable condition after boot; I currently blame that on overly-aggressive A/V behavior but it does work after I close it and restart it.

Has anyone else seen behavior like this?

Asked by Jeff Grossman 3 months ago

Last reply by FredMcD 2 months ago

How can I navigate to a specific folder for a download on a mac? Not the predetermined folders, but any folder.

When I download to a folder, there are only specific folders presented as options. I want to be able to download directly into any folder, not the download folder and not… (read more)

When I download to a folder, there are only specific folders presented as options. I want to be able to download directly into any folder, not the download folder and not any folders they decide to present to me as a choice. I want to navigate to any folder and store the file there. The only options I have are: icloud library, Devices, Favorites, or Recent Places but I don't want to store in any of those folders. This is a major annoying flaw.

Can somebody please tell me how to get around this?

Asked by hifromthisguy 2 months ago

Last reply by Wesley Branton 2 months ago

Some favicons do not appear in bookmarks toolbar

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populat… (read more)

I have returned to Firefox after a long hiatus. I imported my bookmarks from Chrome and recreated the bookmarks toolbar. After clicking on each one, most of them populate with their favicon, but a few do not. Any idea why? The icons do appear on the tab. This is a brand new installation so I can't imagine that clearing the cache would help.

Asked by phdarch 3 months ago

Last reply by cor-el 2 months ago

Disable ad block for free use - how?

I read through the whole thread about 'ad blocker' , but nothing worked. The problem is there is no such setting as 'ad blocker' in Firefox to uncheck. Clicking on th… (read more)

I read through the whole thread about 'ad blocker' , but nothing worked. The problem is there is no such setting as 'ad blocker' in Firefox to uncheck. Clicking on the shield symbol doesn't do it. Neither does adding the website to the list of exemptions for website pop ups. I'm afraid of un-checking the Security setting for [ ] block dangerous and deceptive content, or similar features because that will open up vulnerabilities to Firefox from ALL websites, not just the one that wants to show me advertising. This is the third time I've seen this sort of fail message from a website recently, so this sort of thing is becoming a lot more common now. Would appreciate a detailed response with series of options to try. Thanks

Asked by Jake 2 months ago

Last reply by cor-el 2 months ago

after i always remove al search engines except startpage, suddenly i got search result from Amazon and had to remove this with a other engine i forgot the name.

when i was trying to search from the search field in top of my browser i aspect Start page to search because that is the only engine is present in my search engine list, … (read more)

when i was trying to search from the search field in top of my browser i aspect Start page to search because that is the only engine is present in my search engine list, but after no changes from me, suddenly Amazon was there, and a other search engine i forgot the name of. How can engines come back like that I do not en did not use amazon, Some amazon trick i don't know off?

Asked by lexioerlemans 3 months ago

Last reply by Standard8 2 months ago

10+ tabs of Firefox open in task manager

So, i open task manger to see this. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-04-18-00-50-31-f526c8.png And i go on to the firefox website to… (read more)

So, i open task manger to see this. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-04-18-00-50-31-f526c8.png And i go on to the firefox website to find a fix for it. I find a lot of really good one, but i have a major problem. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-04-18-00-51-37-701dee.png Isn't there supposed to be a second one of these? Because there isn't one there for me. And i am getting pretty tired of having this problem. I have also used methods from a couple of sources and they just keep showing up. Sources used

Asked by mountaincloudwolf 2 months ago

Last reply by cor-el 2 months ago

Why can't firefox save a file on my desktop creating a meaningful shortcut reflecting the logo of the icon's identity ?

First I saved the file on my desktop with firefox. When I attempted to open it later, all I saw was a list of unscripted files that were meaningless. I then proceeded to … (read more)

First I saved the file on my desktop with firefox. When I attempted to open it later, all I saw was a list of unscripted files that were meaningless. I then proceeded to save the original file on my desktop using internet explorer..proceeded to open it and all the pages and graphics were intact. So tell me why I should continue using firefox when all I see is jumbled java script. I need to save files on my desktop.

Basic TROUBLESOME issues like this, which are of prime necessity to this user, firefox seems to ignore .

Asked by RJK7 2 months ago

Last reply by cor-el 2 months ago

How to automatically remove History, saved login credentials, bookmarks ... after logging out Firefox account

Hi everyone. I am beginning to use the Firefox account, but I have a question that: I have a working PC, and I use my Firefox account to save all login credential (user/p… (read more)

Hi everyone. I am beginning to use the Firefox account, but I have a question that: I have a working PC, and I use my Firefox account to save all login credential (user/password), bookmarks, history... in this PC. Now I use this account to login to Guest PC, then I log out this account on Guest PC but I see that, all history, bookmarks and even all my login credential are still stored on guest PC. How can it automatically remove History, saved login credentials, bookmarks ... after logging out Firefox account?

Many thank in advance, Regars, Cong

Asked by ntcong2607 2 months ago

Last reply by the-edmeister 2 months ago