Firefox Support Forum

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash reports on the Mozilla Crash Report site at https://crash-stats.mozilla.org/home/product/Firefox for older versions of Firefox but I can't select a Firefox version older than v68.4.1 (i.e., the current FF ESR version) - see attached image.

I'm trying to assist a Vista SP2 / Firefox ESR v52.9.0 user who is trying to troubleshoot their browser crashes but they've told me they are having problems submitting their crash reports from about:crashes. I just want to make sure that Mozilla is still processing crash reports for older version of Firefox if the user submits them from about:crashes manually, assuming the crash report is less than 6 months old.

64-bit Win 10 Pro v21H2 build 19044.1466 * Firefox v96.0.3 * Microsoft Defender v.4.18.2111.5-1.1.18800.4 * Malwarebytes Premium v4.5.2.157-1.0.1562 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Hi,

I was very disappointed earlier on today when I saw the many add-ons you can choose from, for the 1st time, and tried to install one I really liked on my desktop (which runs on XP PRO).

The add-on is called "I Don't Mind Cookies". It wouldn't install as I needed to update the version of Firefox I currently used and provided me with a link to facilitate this.

I followed all instructions throughout and surprisingly quickly I found it completed, and had message confirming the successful update of OS to ver.59 2.

Returned to add-on above and tried to install it again. I must say I felt even more disappointed when the same error message appeared. Clearly, the add-on was not so sure I'd done as directed; either that or it perhaps it got confused and then passed it on to me...

Can anyone help me, please, as I've had an awful outing this week trying to get our Sky Account sorted - my repeated attempts to get 2 things sorted culminated with my last call taking well over 2hrs, involving 5 different departments and a total of 7 agents - thankfully, I only had to tell 4 of them the whole sorry tale in full and although this sad episode was finally resolved (well, sort of), I'm not confident I'll ever be quite the same again.

I have many computers, all with the same operating system, all with the DEFAULT Firefox install. Only on one computer do I get the "firefox content security policy" error and only when trying to log in via the "sync" tab in Firefox Options to synchronize that computer with the others.

I am a retired computer technical consultant. I'm no pedestrian user. I've been researching this problem for about a year. I've gotten nowhere. My research has come up with no answer for this problem, though there are answers for firefox content security policy that address other problems.

I am a hardware and applications software guru. I have no experience with javascript, and I suspect this IS a jafascript issue.

Can you help me?

Thank you, Graham Fisher

I'm trying to sync from Windows XP to Windows 8.1. When I sign in on XP I get a completely blank page and a few buttons. When I click on 'Reconnect to sync' I get the message "Blocked by Content Security Policy. This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it". What other way is acceptable?