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  • Archived

Firefox loses internet access randomly

Firefox hangs up several times randomly each day. Just says waiting for whatever site and I lose internet access. Occasionally I get an exception breakpoint error messa… (read more)

Firefox hangs up several times randomly each day. Just says waiting for whatever site and I lose internet access. Occasionally I get an exception breakpoint error message. I have researched everywhere looking for a fix and tried every suggestion but still happens. I have to reboot the computer to get internet access back. Very very frustrating.

Asked by Kitiri 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Adobe reader does not appear in the action list to preview files

I followed the directions on this forum configure the browser to add adobe reader plugin to firefox to open PDF formats. I went to options, then applications, then porta… (read more)

I followed the directions on this forum configure the browser to add adobe reader plugin to firefox to open PDF formats. I went to options, then applications, then portable document (in the content column) and to try to find adobe reader in the action column. However adobe reader did not appear in the action column. I know adobe is on my computer but how do I get it added to the actions for this browser?

Asked by sollie 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

websites opens on new tabs when firefox starts

when i start firefox browser ,these websites opens on its own (http://51m33.com/) (http://www.bengpala.cn/dd/) (http://www.ahlqs.com/) it opens in new tabs ......so how… (read more)

when i start firefox browser ,these websites opens on its own

(http://51m33.com/) (http://www.bengpala.cn/dd/) (http://www.ahlqs.com/) 

it opens in new tabs ......so how can i stop it ?

Asked by firaskh 4 years ago

Last reply by FredMcD 4 years ago

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New Mozilla down load Dec 2016 not allowing downloads from Apple and Oracle. Computer badly affected took days to repair

January 2016 Oracle requested that I up date their Java Environment. Started update but after two hours realised something was amiss so tried to cancel update. Computer… (read more)

January 2016 Oracle requested that I up date their Java Environment. Started update but after two hours realised something was amiss so tried to cancel update. Computer crashed completely, needed restart from Bios and systems restore, both of which failed the first few times I used them. Eventually got the PC to work in a fashion but then it crashed in exactly the same way when I tried to update itunes. Now working OK but am unable to update with any cofidence and I can't use my AVG scan as Mozilla will not recognise AVG extension. Help

Asked by VincentCouhig 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Why are fonts illegible in Firefox 50.1.0?

The issue is happening on multiple computers running either Windows 10 or Windows 7. The fonts look atrocious in Firefox on virtually every web page (including https://su… (read more)

The issue is happening on multiple computers running either Windows 10 or Windows 7. The fonts look atrocious in Firefox on virtually every web page (including https://support.mozilla.org). This is not only limited to version 50.1.0 but several prior iterations over the past year to 18 months. Text looks like it has been printed by an old typewriter with fading ink. To be certain it was a Firefox issue, I checked numerous pages in both Firefox and IE 11. IE 11 renders the text beautifully while Firefox, no so much. I've included a sample in PDF format, and would like to get some recommendations on how to resolve this.

Asked by BrentRogers 4 years ago

Last reply by cor-el 4 years ago

  • Archived

This thing about the homepage is seriously pissing me off to the point I may go back to IE.

Since I refreshed Firefox, it can't remember my home page. I can manage to set the home page. The next time I open Firefox, it might or might not open to my home page. … (read more)

Since I refreshed Firefox, it can't remember my home page. I can manage to set the home page. The next time I open Firefox, it might or might not open to my home page. By the next day, it will not.

Asked by lklklklk 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I can't delete more than one tile on a new tab at one time

When I open a new tab, I have it set for tiles, but if I remove one thumbnail, I cannot remove any more than that. Or if I pin a thumbnail, I cannot move around any other… (read more)

When I open a new tab, I have it set for tiles, but if I remove one thumbnail, I cannot remove any more than that. Or if I pin a thumbnail, I cannot move around any other thumbnails. Is there a way to fix this?

Asked by swordthief 4 years ago

Last reply by cor-el 4 years ago

  • Archived

All my history was deleted

I was surfing in some "weird" websites for a short time. I then used the "Clear recent history" function with the "Last Hour" option in the time range. I have a lot of ta… (read more)

I was surfing in some "weird" websites for a short time. I then used the "Clear recent history" function with the "Last Hour" option in the time range.

I have a lot of tabs in the browser that I keep on there for watch later. After using the function for deleting the history, ALL the history which can be accesed by using the "Go back one page" button (big arrow in the left) was deleted in ALL tabs. Even tabs that I'd not opened in days.

I'm not sure about this, but guess this is not the way it should work. Any chance of recovering my old history information?

Asked by FirefoxNoobUser 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Do I need master password if I am using a password manager

I am trying to add further protection to my 5 devices, I currently use a master password to open Firefox browser on my Win10 notebook with now so many passwords, and havi… (read more)

I am trying to add further protection to my 5 devices, I currently use a master password to open Firefox browser on my Win10 notebook with now so many passwords, and having to always strengthen them, I have recently added a password manager, True Key by Intel however its a bit more time consuming to enter Firefox master password and then TrueKey password so I am considering dropping Firefox master password and also not have Firefox remember any passwords Am I doing the right thing ?

In addition I have Firefox password on my android device and have recently added True key for that device as well

Appreciate your suggestions

Asked by mervT 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Why am I getting this message when I sign out of email? Error 404--Not Found From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 Not Found

When I sign out of email, I get this error message: Error 404--Not Found From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 Not Found. My email provider … (read more)

When I sign out of email, I get this error message: Error 404--Not Found From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 Not Found. My email provider informs me this is because I am using an outdated browser, but my browser is the latest version available.

Asked by kad09 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

error loading media: file could not be played

I just populated a new laptop running Windows10 and installed the latest version of FireFox. When I try to watch videos from putlocker.pl I get the error message: error… (read more)

I just populated a new laptop running Windows10 and installed the latest version of FireFox. When I try to watch videos from putlocker.pl I get the error message: error loading media: file could not be played. It seems that I have all of the correct plugins like ShockWave and OpenH264 but they still will not play. The used to play on my old laptop just fine in FireFox. I sort of remember having this issue before but I cannot remember what I did to fix it. All of the videos on PL seem to be file type .mp4 so they should play. I also have AdBlock and disabled it but no help. Any help is appreciated.

Asked by jrandmdh 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Hangouts crashed while as I composed an SMS message. If G-mail crashes, my unfinished email is saved as a draft, easily recovered. Not so with SMS? Why not?

When something suddenly causes my computer to crash, G-mail saves my partially finished e-mail messages as drafts, right in my e-mail environment. -An easy recovery. Appa… (read more)

When something suddenly causes my computer to crash, G-mail saves my partially finished e-mail messages as drafts, right in my e-mail environment. -An easy recovery. Apparently not so in the Hangouts environment. In the middle of composing an SMS message, I dragged the window up to the left. Oddly, the window left traces that evenly disappeared, leaving a proper window in it's new place. Within ten seconds, my whole computer crashed. Relying on my experience with G-mail, I expected Hangouts to swoop my unfinished SMS message into a saved draft form. Alas, restarting my computer and perambulating back at Hangouts, I saw that the message was apparently not saved. Where did it go? Is it, in fact, irretrievable?

Asked by Kammuse 4 years ago

Last reply by emilsmithau 4 years ago

  • Archived

Why does search bar for lenovo website disappears only on firefox browser not on mircrosoft edge.

Hi. Need some help with website. When i use web browser Firefox and type in www.lenovo.com it does bring up the website but i cannot use the search bar. It disappears whe… (read more)

Hi. Need some help with website. When i use web browser Firefox and type in www.lenovo.com it does bring up the website but i cannot use the search bar. It disappears when i put my arrow on it. Also when i want to look at lenovo's products it doesn't allow me to. It just has a gray bar there where i cannot click on anything, but when i use Microsoft Edge browser it works just fine. I can use search box and look at all of lenovo's products with no problem at all. I would like to get this fixed so i can use Firefox browser. Oh, Firefox just works just fine with all other websites, but not Lenovo's site.

Asked by raftman111 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

My system is heating,when using Firefox.

Iam using Dell inspiron 1525 model. I love firefox and is my default browser. When ever I opens Firefox,the Fan of my system starts and system overheats and some times Sy… (read more)

Iam using Dell inspiron 1525 model. I love firefox and is my default browser. When ever I opens Firefox,the Fan of my system starts and system overheats and some times System gets shutdown due to over heating.When i closes the browser or stops using firefox, the system functions normally. Please help me in resolving the issue. Iam using Windows7, RAM3GB, 32Bit.And I am just using the downloaded Firefox 'as it is'-No addons,No Themes,......,nothing. Iam facing issue since one year,but day by day heating problem is increasing(May be due to updates or i dont know) Please help me with this.


Thanks and regards Gurusmile

Asked by GuruSmile 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

can't upload attachments or images to email; firefox: "not responding"

When I try to include an attachment or insert an image into my Comcast email, the "spinning-circle-of-eternity" continuously spins and freezes all open tabs. I cannot acc… (read more)

When I try to include an attachment or insert an image into my Comcast email, the "spinning-circle-of-eternity" continuously spins and freezes all open tabs. I cannot access them. An uppermost bar opens up indicating that firefox is not responding. All I can do is minimize the page and/or restart the pc from what used to be the "start" button. This is fairly recent, and I wonder if it's from the most recent upgrade, or a known issue.

Asked by jooooooooooo 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I get a blank white page when I click on one of the entries in a Google search.

The entry is clearly the one I wanted to use, but when I click on it I get a blank white page instead of the homepage of the site that I was looking for. I have tried mu… (read more)

The entry is clearly the one I wanted to use, but when I click on it I get a blank white page instead of the homepage of the site that I was looking for. I have tried multiple times today.

Asked by zenobia 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How can I close a, "your connection is not secure" if I cannot scroll down to the, "go anyway" button?

On some websites, I get the message, "Your connection is not secure". Obviously, I know what to do in most cases. I simple select the option of going anyway at the bottom… (read more)

On some websites, I get the message, "Your connection is not secure". Obviously, I know what to do in most cases. I simple select the option of going anyway at the bottom of the message.

However, for some websites, there are parts where I cannot click the button. When I click the advanced button to expand, the error simply extends down and I cannot reach the go anyway button. I have no option to scroll down to it. Normal scrolling just goes down the page, not to the error thing.

Expediency is needed and appreciated.

Asked by RandallHuber 4 years ago

Last reply by cor-el 4 years ago