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reinstalling firefox after wiping a mac after the user profile corrupted and my profile has nothing in it although everything was synched. -can it be recovered?

I have the mozilla back up on an external hard-drive but cannot find the hidden files through there using ~/Library/Application Support/Firefox/Profiles/<profile folde… (read more)

I have the mozilla back up on an external hard-drive but cannot find the hidden files through there using ~/Library/Application Support/Firefox/Profiles/<profile folder> ~/Library/Mozilla/Firefox/Profiles/ Also that data may be corrupted.

I have an android device, no longer synched, that does have the history on it, but don't want to synch it just in case the device's firefox is overwritten with the blank version on the mac which is running yosemite.
Please help!

Asked by safmod 6 years ago

Last reply by guigs 6 years ago

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My bookmarks are gone and I can't find them on "restore" like Mozilla support suggests.

I cannot recover 4 years' worth of organized bookmarks... they were there 2 days ago. When I click "import/backup" then "restore" it just says "choose a file" and goes to… (read more)

I cannot recover 4 years' worth of organized bookmarks... they were there 2 days ago. When I click "import/backup" then "restore" it just says "choose a file" and goes to desktop. It doesn't give me a list of dates. Please help...? (I just installed Kaspersky and I think it may have put me into "safe browsing" - their words not mine - if that means anything to you.) Again, here's what I'm doing: Click Bookmarks, (drop-down menu) click Show All Bookmarks, (new menu) click Import & Backup, (drop-down menu) click Restore - instead of a list of dates it reads Choose File as only option, click Choose File = takes me to desktop icons.

Asked by Swegar 6 years ago

Answered by John99 6 years ago

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FireFox hangs with Adobe Flash Player

I am using Firefox 35.0.1 and I have installed Shockwave Flash 16.0.0.296. As soon as Flash starts, Firefox freezes and unfreezes until it can't be used at all. I have… (read more)

I am using Firefox 35.0.1 and I have installed Shockwave Flash 16.0.0.296. As soon as Flash starts, Firefox freezes and unfreezes until it can't be used at all. I have tried uninstalling and reinstalling the flash player and I have also used Firefox's Refresh option. This problem started a couple of days ago & I don't know what else I can do.

Asked by piniella 6 years ago

Answered by piniella 6 years ago

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bookmark restore is not working

Hi mozilla, When I choose 'Restore' and select specific file, then system make an error 'Unable to process the backup file.' Like attached screen capture file. How can I … (read more)

Hi mozilla,

When I choose 'Restore' and select specific file, then system make an error 'Unable to process the backup file.' Like attached screen capture file.

How can I do that? or is there any alternative ways to do that?

Regards. Heecheol

Asked by neotrue 6 years ago

Answered by cor-el 6 years ago

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I cannot use cursor keys to adjust display etc. on sites such as Iplayer & youtube nor close windows using cursor keys, why?!?

I'm using Windows 7 32bit & cursor buttons in the corners of online windows will not work. I'm unable to close, move or adjust size of the windows. I'm also unable to… (read more)

I'm using Windows 7 32bit & cursor buttons in the corners of online windows will not work. I'm unable to close, move or adjust size of the windows. I'm also unable to skip forward through a video on youtube or Iplayer nor maximise or adjust the size of the window. I've blocked popups & tracking on initial setup of firefox & am using AdBlock plus though disabling that has'nt helped.

Asked by AlxOD 6 years ago

Last reply by cor-el 6 years ago

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I just updated Firefox Went to plugin check Only get circle going round & round for 30min+ Help!

Been trying to update/install Flash for months w/ no luck after reinstalling and then even reinstalling an older version that works for my friend. My old version worked … (read more)

Been trying to update/install Flash for months w/ no luck after reinstalling and then even reinstalling an older version that works for my friend. My old version worked fine until I updated Firefox. Bee trying everything on support sites and calling Adobe. Finally resigned myself to install and use Google Chrome ..Yuck Wanted to try Flash again after updating Firefox. As noted above this is what is happening. I have XP pac3 and 109 GB of free space so it should work. Any ideas?

PS  I don't seem to have Shockwave Flash 14.0  I think it is 11.7 .  My computer was saying I had 14.0 but it never ran/worked  I don't have McAfee and don't think I have Netscape

Asked by flashfighter 6 years ago

Last reply by John99 6 years ago

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When I try to access nytimes.com Firefox (but not Chrome or Opera) redirects to global.nytimes.com. Home button (nytimes.com) goes to international.nytimes.com.

When I type a URL starting with g, Firefox brings up http://global.nytimes.com/ often as first item although I have told firefox to forget that address. The home button … (read more)

When I type a URL starting with g, Firefox brings up http://global.nytimes.com/ often as first item although I have told firefox to forget that address. The home button is set to nytimes.com but it usually brings me international.nytimes.com.

I have disabled geo-location in about:config. I have also set Firefox to inform me about redirects, but it does not do that. I've tried several extensions that do not work either.

I don't doubt that the NY Times redirects non-USA traffic to its international edition, but it NEVER happens with Chrome or Opera.

Asked by tinyfireball 6 years ago

Last reply by cor-el 6 years ago

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Cursor keeps resetting to beginning of the address bar if page is loading

Hello, I have an annoying (and slightly bizarre) problem with Firefox: whenever I'm typing in the address bar, the cursor will constantly reset back to the beginning of t… (read more)

Hello,

I have an annoying (and slightly bizarre) problem with Firefox: whenever I'm typing in the address bar, the cursor will constantly reset back to the beginning of the address bar. This only occurs if another page is currently loading.

For example, if I try typing in something like google.com it'll tend to come out as le.comgoog, but only if I've recently opened a few links and they're still loading the webpage. This makes it very difficult to open up any webpage if another one is loading.

This also occurs on the bookmarks bar, in that if I open up a folder, it will randomly close (making it rather hard to open up another site), but only under the same circumstances.

The problem seems to get worse the more tabs are loading - if it's just one I'll maybe get a reset after 5 seconds (or so) but if I've just opened up a folder of 10 bookmarks then google.com ends up becoming moc.elgoog because it's resetting so often.

Thanks!

Asked by impy 6 years ago

Answered by RoryM 6 years ago

  • Archived

Cannot block video autoplay (tried ALL available methods)

I have set the following settings in about:config: media.autoplay.enabled = false plugins.click_to_play = true This is my complete list of installed PLUGINS: Microsoft Of… (read more)

I have set the following settings in about:config:

media.autoplay.enabled = false plugins.click_to_play = true

This is my complete list of installed PLUGINS:

Microsoft Office 2013 Adobe Acrobat Java Deployment Toolkit Java(TM) Platform Silverlight Plug-in (disabled) OpenH264 Video Codec (disabled) VLC Web Plugin (disabled)

This is the list of installed add-ons:

-Flashblock 1.5.18 (active, and set to block HTML5, Silverlight as well) -StopTube 0.2.1 (active)

Even with all of this set, video advertisements still autoplay AND are lacking any controls to stop playing. (Some combination of the above are blocking the video portion, but the video audio is still auto playing.)

Here is an example of the video I am trying to block. Scroll down the page, and after a short delay it will embed itself and start playing:

http://thedailybanter.com/2015/01/so-few-fcks-so-little-time/

I FEEL VIOLATED.

Asked by jungley 6 years ago

Last reply by jungley 6 years ago

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My website, made using Dreamweaver cs6 shows only partial images. It worked until a few days ago when I updated Java and Firefox.

My website, made using Dreamweaver cs6 shows only partial images. It worked until a few days ago when I updated Java and Firefox. The URL is j-f-a.com.au … (read more)

My website, made using Dreamweaver cs6 shows only partial images. It worked until a few days ago when I updated Java and Firefox. The URL is j-f-a.com.au

Asked by juliefirkin 6 years ago

Answered by cor-el 6 years ago

  • Archived

File not found Firefox can't find the file at chrome://quick_start/content/index.html.

i had bubbledock installing itself by stealth (yes i know better, but it happens) in my Ff browser. now i cant set anythingf as my default homepage. i've tried: A) draggi… (read more)

i had bubbledock installing itself by stealth (yes i know better, but it happens) in my Ff browser. now i cant set anythingf as my default homepage.

i've tried:

A) dragging and dropping the "g" icon onto the home icon.

B) manullay typing the google url into general settings tab in options.

it would appear i need a slightly more advanced approach.

it may bee true that a reinstall may be simplest. however, i would rather educate myself in how to fix this.

many thanks to all.

Asked by womble.dung 6 years ago

Last reply by cor-el 6 years ago

  • Solved
  • Archived

plugin check too slow

hi, i just wanted to check my plugins update, because firefox was preventing java and flash player to work. So, i entered the plugin page and clicked check for update, i … (read more)

hi,

i just wanted to check my plugins update, because firefox was preventing java and flash player to work. So, i entered the plugin page and clicked check for update, i came to page https://www.mozilla.org/tr/plugincheck but i am waiting to much for your page's finishing its work. a circle is turning turning turning near "Checking with Mozilla on the status of your plugins", but no result. i only have to plugins java and flash player. why it is taking too much time to check plugins?

Asked by eappy 6 years ago

Answered by philipp 6 years ago

  • Archived

Plugin update page is not responding. Why?

I have gone to the page to update plugins. https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=pluginch… (read more)

I have gone to the page to update plugins. https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update But nothing happens there. Something turns and turns next to the message: "Checking with Mozilla on the status of your plugins Loading Data", but it goes on forever. The problem is the old plugin is blocked so this is a nasty problem.

Asked by eliotargy 6 years ago

Last reply by John99 6 years ago

  • Solved
  • Archived

Firefox is not checking my plug-ins to show they are updated

After I updated the Java Adobe Flash yesterday, the function for checking plug-ins for updates was okay. This morning, it just sits there and spins without doing anythin… (read more)

After I updated the Java Adobe Flash yesterday, the function for checking plug-ins for updates was okay. This morning, it just sits there and spins without doing anything.

Have never had this problem in the past.

Asked by Boudica 6 years ago

Answered by John99 6 years ago

  • Archived

sync does not sync anything

i have re installed win 7 in my laptop but given different name this time and downloaded firefox. I then signed in to sync. All seemed ok and the message popped up that i… (read more)

i have re installed win 7 in my laptop but given different name this time and downloaded firefox. I then signed in to sync. All seemed ok and the message popped up that it would syn momentarily. It does not sync anything. but in syn option i can see firefox connected to my account.

Asked by venki 6 years ago

Last reply by the-edmeister 6 years ago