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Do in-browser profiles sync

Hi folks - I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap m… (read more)

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

Asked by plown 3 months ago

Last reply by TyDraniu 3 months ago

Some (nearly all) youtube videos will not play

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). … (read more)

The problem seems to have started after a browser update. Running up-to-date Windows 10. This issue does not occur when using Edge. Youtube videos are blank (spinning). Sometimes it results is a still frame, other times it spins forever. Many times, you can see a series of stills in the video as the time line is dragged from the beginning to the end of the video. A small number of videos will work, but I have not been able to predict which will work or why. A different Win 10 machine on the same network is fine. I have tried all of the solutions I could find searching on-line (clearing cache, cookies, reboot, restart, update browser software, etc, multiple times). Checked settings in windows, firefox and youtube looking for something. Any help would be appreciated. Have used Firefox for decades and I don't want to be forced to change browsers.

Asked by sayaaah 3 months ago

Last reply by eskayti 4 weeks ago

home house button on top tool bar

how do I get the house tab onto my tool bar? my lap top has it so when I close a window it goes to main Mozilla window. on my desk top there is now house to press when I… (read more)

how do I get the house tab onto my tool bar? my lap top has it so when I close a window it goes to main Mozilla window. on my desk top there is now house to press when I leave a window it closes the home window.

Asked by rangerdud 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Bookmarks: from old laptop to new one

not sure how to bring Firefox bookmarks from my old laptop to my new one. Hate to lose them all ! i got a new lap top, have signed into Firefox, but don't see my bo… (read more)

not sure how to bring Firefox bookmarks from my old laptop to my new one. Hate to lose them all ! i got a new lap top, have signed into Firefox, but don't see my bookmarks. Help.

Asked by gilbertjeanm 3 months ago

Last reply by George Kitsoukakis 3 months ago

"mailto" software

I use Microsoft Office 10 Outlook (version 14) for my email. In the past , if I did "file, email link" from Firefox, it would open my MS Office Outlook... As of today , "… (read more)

I use Microsoft Office 10 Outlook (version 14) for my email. In the past , if I did "file, email link" from Firefox, it would open my MS Office Outlook... As of today , "mailto" now wants to use Gmail or Outlook (web version), and I can see no options to use MS Office Outlook.

Help !!

Asked by savamac 3 months ago

Last reply by t.r.ernst 3 months ago

How do I cancel Mozilla Privacy and get a refund?

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?… (read more)

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

Asked by chucklanza 3 months ago

Last reply by James 3 months ago

Profile Change Required

Why did I have to change my profile. I am afraid that now I have lost the password and bookmark library I have spent years building. Why? If I have lost everything I a… (read more)

Why did I have to change my profile. I am afraid that now I have lost the password and bookmark library I have spent years building. Why? If I have lost everything I am dumping Firefox forever. This sucks!

Asked by krdynamics 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago