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  • Solved

How to re-open closed tab groups?

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on … (read more)

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on a tab and choose "Add Tab to Group", but when I move the tab to that group it just disappears rather than open the group. Any help would be appreciated! :)

Asked by TamirVF 5 months ago

Answered by robertrao 4 months ago

  • Solved

Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from … (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Asked by xdd xdd 5 months ago

Answered by Paul 5 months ago

  • Solved

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 5 months ago

Answered by Paul 5 months ago

  • Solved

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (read more)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Asked by Barubiito 5 months ago

Answered by MarkRH 5 months ago

  • Solved

Bookmarks

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you … (read more)

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you can't tell me how to rectify this.

Asked by siems 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

How to fix audio not playing via HDMI

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernib… (read more)

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernible reason, and I can't seem to fix it. Everything else works, only content played from Firefox remains in the laptop speakers. I've checked my audio mixer, nothing seems amiss, I've updated Firefox and refreshed the application, still nothing. Hell, I've even tried different cables and HDMI ports, but nothing works. What could be the issue? Why did my audio suddenly stop working, and what can I do about it?

Asked by vv.irving 5 months ago

Answered by vv.irving 5 months ago

  • Solved

Double search bar is gone

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into th… (read more)

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into the second box while keeping the first box open. Now that second url box is gone. How can I get it back? I used it all the time!

Asked by emilymborden 5 months ago

Answered by Paul 5 months ago

  • Solved

Disabling Picture-in-Picture

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop… (read more)

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop-up, the video pauses, and will unpause only if I return to the original tab and press play. I've tried the following:

- Restarting my computer - Used keyboard shortcuts to close the pop-up - Blocked autoplay media on the YouTube website

Thanks in advance.

Asked by qwreverb 5 months ago

Answered by nerkalis 4 months ago

  • Solved

www.amazon.com. PR_CONNECT_RESET_ERROR on Firefox only

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERR… (read more)

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

This does not occur on Edge.

I've cleared browsing data and cookies as well as changed network settings from "Use System Proxy Settings" to "Auto detect Proxy Settings from this Network" (because one trouble-shooting site suggested it might resolve the issue)

What's going on?

Is it time to finally dump Firefox for Edge after more than 15 years of loyalty?

I do not have a screen shot of the PR_CONNECT_RESET_ERROR.

Asked by forsmg-firefox 5 months ago

Answered by forsmg-firefox 5 months ago

  • Solved

Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox,… (read more)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Asked by probableUser 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Mozilla standard sidebar

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all… (read more)

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all what I want to do. Help

Asked by dlrich1 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Can't Immediately Start Typing After Opening a New Tab

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to … (read more)

After uninstalling and then reinstalling Firefox, when I open new tab I can't immediately start typing. I first have to click on the address bar. Please tell me how to fix this.

Asked by JudyCl 5 months ago

Answered by JudyCl 5 months ago

  • Solved

VPN subscription for computer only not using a phone

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wan… (read more)

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wants my phone sorry no phone computers only ?? now how to do it on my computer ?? I have hit a brickwall not happening, unable to select a subscription with mt computer and I am not using a phone just computer only

Asked by Monks 5 months ago

Answered by Paul 5 months ago