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Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 4 months ago

Last reply by zeroknight 3 months ago

Seeing my Bookmark Folders Aplabetically ALL THE TIME

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up … (read more)

Why can I not keep my Bookmark Folders in alphabetical order? Yes, I know I can see them alphabetically as an option in "Manage Bookmarks" but I am tired of scrolling up and down trying to find the proper folder to put my Bookmark into when I am saving a new Bookmark. This design or lack there of makes Firefox feel old and clunky.

Asked by jumpsforjoy1 4 months ago

Last reply by Terry 4 months ago

How to STOP the browser translation - preferably permanently

There are already a number of questions related to how to get rid of the stupid pop-up window asking to translate the web pages. I am fluent in 4 languages, I use them al… (read more)

There are already a number of questions related to how to get rid of the stupid pop-up window asking to translate the web pages. I am fluent in 4 languages, I use them all on daily basis and for obvious reasons I cannot keep shifting any system preferences or anything else while switching between languages.

I tried copy the "about:config" which is supposed to prevent the automatic translation from being suggested. It doesn't work - the pop-up still comes. I have even rebooted the computer after. still the pop-up comes for random web pages.

Please for the next release of this otherwise magnificient (non-microsoft) browser fix this irritating feature.

it is not Firefox business to judge whether I understand the language on the pages or not. I want to be able to prevent all attempts at "user friendliness" from the browser.

Please advice when fixed.

Asked by DH 4 months ago

Last reply by cor-el 4 months ago

Customise home page

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the ori… (read more)

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the original unorganised homepage, with the invitation to customise evident at the top. How do I lock my arrangement?

Asked by ray.carman 4 months ago

Last reply by zeroknight 4 months ago

Firefox 118.0.2 update removed 4 out of 7 windows

When I updated to Ff 118.0.2 on Ubuntu 22.04.3 LTS today 4 out of 7 windows disappeared. When I upgarded Ubuntu from 21.something four days ago 6 out of 9 windows disappe… (read more)

When I updated to Ff 118.0.2 on Ubuntu 22.04.3 LTS today 4 out of 7 windows disappeared. When I upgarded Ubuntu from 21.something four days ago 6 out of 9 windows disappeared. Can I get them back or do I have to stop upgrading?

Asked by connyeklow 4 months ago

Last reply by connyeklow 4 months ago

Compatibility Issue

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue whe… (read more)

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue when it comes to working on all browsers, I am having trouble getting the Mega Menu in the Header of my site to function properly on this browser. Could you please assist me with this matter? Thank you in advance for your response, and I wish you a productive day."

Asked by Fearless 4 months ago

Last reply by zeroknight 4 months ago

Cannot play blu ray in online meetings.

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting ca… (read more)

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting can watch the movie. I do this by playing the movie locally with a media player, and sharing my desktop. However, when I try to watch a movie in an online meeting, participants just see a black window. Do you know the reason?

I'm using Windows 10, Firefox 118.0.2.

Asked by Kickaha.Jim 4 months ago

Last reply by zeroknight 4 months ago

Audio not working only on Firefox

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, … (read more)

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, and still have no sign of what could have caused the issue. I am running windows 10. For reference, this has happened before but got resolved when I re-installed Firefox previously.

Any chance this is a bug that can be patched out? Please advise.

Asked by ericlleese 4 months ago

Last reply by Terry 4 months ago

Folder Downloads

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings … (read more)

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings - General (see attachment)

Asked by SpeedyKepke 4 months ago

Last reply by SpeedyKepke 4 months ago

Firefox password protection

Hello, I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal … (read more)

Hello,

I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal mode. Today for some reason I hit the cancel button and FF opened up normally to my default settings.

This was surprising to me. And I tried to find specific settings to ensure FF will not open unless you enter a pw.

Could not. So what good is a pw? And of course there is always the - I don't know what I'm doing to configure FF correctly.

This represents a failure in that a password setting is misleading, leading a user to believe that they have secured access to FF. If you can select cancel and FF opens this is a real issue.

On the other hand, if FF password was never designed to protect FF then this should be stated.

I strongly urge that Mozilla FF look at having the ability to create a PW protected, selectable -> unsynced or synced, version of FF that is stored in a protected form.

I am looking for a browser that is PW protected on top of your normal OS login. And that the URLs stored in that browser are encrypted. This offers an additional layer of protection for users who keep financial, health, etc., sensitive URLs that need to be kept private, not shared if so desired.

Asked by StPete 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Firefox cannot open profile

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions a… (read more)

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions at [https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-fire...] failed.

Following the instructions at [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...], I deleted the profile.ini file.

Since then, Firefox does not open. I still get the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." The only option is to press the OK button at which point, FIrefox closes.

There is no current information in the crash logs and I can't find any error logs.

Asked by Wayne Knight 4 months ago

Answered by Wayne Knight 4 months ago

FIrefox XCrashed with a XUL Runner Error Message I have it reinstalled but can't recover my bookmarks Please Help!

Firefox would not open and gave me an error message Platform Ver 118.2 not compatible... I reinstalled but have lost all my passwords and bookmarks. The PC, windows des… (read more)

Firefox would not open and gave me an error message Platform Ver 118.2 not compatible... I reinstalled but have lost all my passwords and bookmarks. The PC, windows desktop backup has nothing in it.

Asked by Henry@epictv.net 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Restore bookmarks from account

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it re… (read more)

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it redirected me to this page https://support.mozilla.org/pl/kb/firefox-backup-danych-przechodzenie-na-nowe-urzadzenie Great! I thought. I was logged in, synchronized and was ready to go. After installing new windows, I downloaded firefox, logged in, and nothing... no button to restore my addons or any data. So I searched far and wide and still didn't find anything. Please tell me how to restore my data it was synced.

Asked by tobi1560 4 months ago

Answered by Paul 4 months ago

Stop auto-downloading pdf files

Hi, why does Firefox always download PDF files, no matter what option you chose (open with Firefox, open with other Adobe, always ask...)? It just does the same thing Chr… (read more)

Hi, why does Firefox always download PDF files, no matter what option you chose (open with Firefox, open with other Adobe, always ask...)? It just does the same thing Chrome does, and I don't like Chrome for that reason too. I would like to see PDF files in Firefox or Adobe for instance, without downloading them. Thanks.

Asked by zetolas 4 months ago

Last reply by Terry 4 months ago

MSN sometimes starts Firefox and takes over the home page

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to ww… (read more)

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes.

I am worried that my PC may have been hacked. Security scans don't show anything.

I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how?

Thanks, Dmitri

Asked by dvzotov 4 months ago

Last reply by zeroknight 4 months ago

Most recentFirefox update 118.0.2 of Oct 10 caused comments on a website made though Disqus to be invisible.

The update of Sep 28 (118.0.1) on another machine works fine, as does that awful Windows Edge on this machine. I read the notes to 118.0.2 but they offer no hints to me. … (read more)

The update of Sep 28 (118.0.1) on another machine works fine, as does that awful Windows Edge on this machine. I read the notes to 118.0.2 but they offer no hints to me. Could someone check and refix the bug fix? Or something. Thanks. Probably irrelevant but I'm running Windows 11 on a year-old HP laptop.

Asked by nabristow 4 months ago

Last reply by nabristow 4 months ago