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  • Archived

Tabs Won't Open - Latest Firefox Browser Version

I have used both the latest downloads for Firefox and the Private Browsing and have the same problem. Tabs won't open. Even a new tab to open Mozilla support won't open… (read more)

I have used both the latest downloads for Firefox and the Private Browsing and have the same problem. Tabs won't open. Even a new tab to open Mozilla support won't open; I had to copy the URL and then open in the Private Browsing program to get in here. Then, the tabs that were already open on various sites freeze. What's going on?

Asked by Dennis 6 months ago

Last reply by cor-el 3 days ago

  • Archived

Adblock is unable to deactivate thumbnails in youtube video!

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same. What is wrong? Any other alternatives… (read more)

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same.

What is wrong? Any other alternatives?

Asked by Raz 6 months ago

Last reply by Terry 6 months ago

  • Archived

Disable popup after update

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like thi… (read more)

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like this? And why is there no "don't show this anymore" checkbox? Why is there no close button and you need to click trough the 5 steps every time??? Is there any way to disable this irritating popup in about:config ?

I installed my first Firefox years ago to get rid of popups and now Mozilla is slipping them in our face. Not nice.

Asked by Katy 6 months ago

Last reply by Dropa 6 months ago

  • Archived

password shows different on fuirefox but its correct. the same password on a website i use is Coco*#2010 but on firefox it will not recognize the password

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on c… (read more)

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on chrome and edge it lets me login with the password and email. firefox will absolutely not let me login even though everything is the same. plus firefox will not let login into my bank account but chrome and edge will.

Asked by 1996ram 6 months ago

Last reply by Dropa 6 months ago

  • Archived

no sound

hi. i have no sound in mozilla. this started yesterday. tabs are not muted. sound on laptop is up. and i get sound in microsoft edge. if i use youtube no sound. if i copy… (read more)

hi. i have no sound in mozilla. this started yesterday. tabs are not muted. sound on laptop is up. and i get sound in microsoft edge. if i use youtube no sound. if i copy url to edge perfect sound.

its not just yt. mozilla wont give any sound. video plays fine. yt is not muted. i have checked evrerything.

i am contactable at [email removed from public] on the left hand side of url there is a button with 2 small horizontal lines with a clear small circle on end of each line. in this it has options of permissions to block audio and video. i have both allowed. i have a couple of addons installed extensions i mean. abp its an ad blocker. i wonder about this. but this has been installed for a long time.

thanks Tadhg.

Asked by tadhgmorris 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Mozilla crashes after windows reinctalled

Hi! I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open. Please, look at my crash reports: bp-26b3d072… (read more)

Hi!

I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open.

Please, look at my crash reports: bp-26b3d072-bfb3-414d-ace6-bc3220221130 bp-eba0db1c-ce82-4dd1-90fb-b04ee0221130 bp-e4338b69-3e42-41d0-b2b1-9cb4e0221130 bp-1d681c76-87e1-49ac-8f94-843b60221130 bp-e299e985-0355-4fd0-866f-e39330221130

Asked by tyomam 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 6 months ago

Last reply by cor-el 4 months ago

  • Archived

problems caused by updates

Because of your last two updates, I can no longer log into my bank account using Firefox. With version 107.0 I lost the ability to log into www.USBANK.COM and get the… (read more)

Because of your last two updates, I can no longer log into my bank account using Firefox. With version 107.0 I lost the ability to log into www.USBANK.COM and get the account screen, I just get a blank tabbed page, but the USBANK.COM system would still send a text to my phone with the security code required to log in.

With version 107.0.1 released today I no longer receive the text with the security code. Not that it matters because I can't get in any way..... it just gives me a blank screen tab. I now have to use the Microsoft browser to log in and do my banking.


November 15, 2022 Version 107.0, first offered to Release channel users on November 15, 2022

November 29, 2022 Version 107.0.1, first offered to Release channel users on November 29, 2022

Michael Hill

Asked by michael.t.hill1969 6 months ago

Last reply by cor-el 6 months ago

  • Archived

cannot use thiis server

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the … (read more)

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the results the message was that I could not use this server or that the server was unavailable.

Asked by jessioah 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

after update 107.01 passwords work but I cannot see them

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any… (read more)

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any help would be appreciated!

Asked by mihari1 6 months ago

Last reply by cor-el 6 months ago

  • Archived

How do I get my sync data restored to a previous state? Firefox has a programming issue and I need a staff member from there to help me...

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it … (read more)

I have Firefox 107.0.1 installed on my windows 11 22H2 OS Build 22621.900 and I had around 63 tabs or so open. I ALWAYS click the "X" in the top right corner and then it brings up the "close xx" tabs window. Then when I reopen firefox I can click history>restore previous session. Anyways I closed regular firefox.. because a friend of mine wanted to look up something but not interfere with my open tabs so we opened firefox private browsing.. thinking it wouldn't interfere with normal firefox... Yet when I went back to normal firefox and tried to go to history>restore previous session it was grayed out. So how do I get a hold of Mozilla to restore my account and stuff to 12/01/2022 at around 3am CST? Also how do I let them know that firefox private browsing has this issue with messing up open tabs in non-private browsing firefox? This is severely annoying and disappointing. I have tabs open for a reason and they should all stay there until I close them. But now they're gone and I wish to have them back. So if someone could let me know how to get a hold of a Mozilla/firefox staff member so they can revert my account that would be awesome. Just to be clear I was able to replicate the issue by having a few tabs open in normal firefox and then closing it.. then opening private browsing firefox and closing it. You should be able to go to history>restore previous session in normal firefox to be able to get your tabs back.. but are unable to do so after opening and closing private browsing firefox. Why is this? I thought they were separate and shouldn't interfere with each other in this way?

Asked by Brad 6 months ago

Last reply by Dropa 6 months ago

  • Archived

Accidentally deleted an element(?) and it wont show up even after refresh

Hi, so i accidentally did a shortcut with a prompt on a screen that selects specific elements, and pressed create, and it deleted twitter profile pics even if i refreshed… (read more)

Hi, so i accidentally did a shortcut with a prompt on a screen that selects specific elements, and pressed create, and it deleted twitter profile pics even if i refreshed the page.

Asked by neeptre3p 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Inconsistant Display - Firefox v Edge

Good afternoon, I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me… (read more)

Good afternoon,

I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me (and I've double checked it), it is in fact present when viewing on Edge??

Obviously gaining reviews when you own a guest house business is important and I was wondering why this would be the case.

I've attached a couple of photos to help.

Kind regards

Emyr

Asked by jonesemyr 6 months ago

Last reply by Terry 6 months ago

  • Archived

Scrolling after version 107 is choppy

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem. Device info: OS: Win7 CPU: i5-460M D. GPU: ati mo… (read more)

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem.

Device info: OS: Win7 CPU: i5-460M D. GPU: ati mobility radeon HD5650

Asked by catmirror 6 months ago

Last reply by Terry 6 months ago