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  • Archived

Microphone access in iframe disabled with upgrade to Firefox v107

Hi All, We recently upgraded to Firefox v107 and started seeing issue where the microphone is not accessible in the iframed page (on windows and mac os). The iframed pag… (read more)

Hi All,

We recently upgraded to Firefox v107 and started seeing issue where the microphone is not accessible in the iframed page (on windows and mac os). The iframed page has microphone functionality to allow our users to record audio. Both the parent and iframe share the same domain. When i try to enable the microphone nothing happens. I don't see any error messages in console when i click Record button

Any info on what's causing this? It was working on version 106.

Thanks, David

Asked by ddc2108 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Automatic copy and paste

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to vie… (read more)

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to view a date, return to a webpage and start typing the date I viewed and it is automatically pasted into the date field while I'm typing the date!!! How, if at all is this possible?

Asked by michaelanthony-44 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox stops responding at random times.

I'm running ArchLinux with Xfce 4.16. One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some a… (read more)

I'm running ArchLinux with Xfce 4.16.

One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some action, maybe press a button on a website, maybe open a new window, maybe select some text on a website... It doesn't occur always, most of the time things work fine, but, at some point, I perform an action that has worked fine the last few times, and it hangs the browser.

The easiest way I found to replicate it is by opening and closing the Downloads window. Around 15% of the times I open it, the browser stops responding completely.

I'm not sure which firefox version introduced the bug because I don't update the system so often. My last pacman updates where January-2022 and November-2022. The version from January-2022 worked fine but since the November-2022 update I've been experiencing this problem.

I've created a new profile, disabled hardware acceleration but the problem persist. I'm also not using any kind of proxy, its a clean profile.

Running it from the console only shows one message at startup, but nothing when the browser hangs.

This is the message shown at startup:

[GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. [2022-12-17T23:22:27Z ERROR glean_core::metrics::ping] Invalid reason code start

But the browser can be working for half an hour after it with no problems.

Asked by griffin7 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox freezes

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable… (read more)

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable. Absolutely ridiculous. If there is no solution for this I will be dumping FF. Windows 7 64 bit 8 GB memory.

Asked by davesr300 1 year ago

Last reply by davesr300 1 year ago

  • Archived

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 1 year ago

Last reply by npoTeyc 1 year ago

  • Solved
  • Archived

Two factor authentication setup will not work

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA o… (read more)

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA on Google for Firefox got wiped once I switched phones. I had to use a backup code to get in and want to re-enable the MFA.

Unfortunately, and for no real reason, it won't work. I scan the QR code in Google Authenticator, it sets up and gives me a code, I enter the code, and then it tells me it's the wrong one. I even tried to do it by manually setting it up and it made no difference. Now I can't re-enable it because it won't work right.

What the actual hell is going on here, guys?

Asked by golamb 1 year ago

Answered by golamb 1 year ago

  • Archived

Lost all data

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the des… (read more)

Hi, I was looking for a funny page and found youranidiot.com and when I went to the page about a dozen or more little windows popped up and were bouncing all over the desktop with happy faces in them. I finally got them to stop and closed everything down, however now, all my bookmarks are gone, firefox will not sync, I cant change password to a primary one. I can not restore my bookmarks from previous save. I am worried they got all my info. what can I do??

Asked by info8387 1 year ago

Last reply by info8387 1 year ago

  • Archived

Middle click not working at all after updating

Hi, After an update, Firefox does not recognize middle click at all. It worked in the past, but no longer. For example, middle clicking on... - a hyperlink should open a… (read more)

Hi,

After an update, Firefox does not recognize middle click at all. It worked in the past, but no longer. For example, middle clicking on... - a hyperlink should open a tab in the background - a bookmark bar item or bookmark menu should open that bookmark in background - empty space on the webpage should initiate autoscroll - a tab handle on the Firefox title bar area should close that tab None of these work as of now.

I'm on Windows 10, and I am using a Logitech MX Master 3 via USB Unifying receiver. I checked Logi Options+ app and confirmed the middle button is correctly set to middle button (default) and there's no per-app settings for Firefox.

Asked by Gomdolius 2 years ago

Last reply by noah_tall 1 year ago

  • Archived

how to save a window

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808 a. That article is out of date. And, like so… (read more)

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Asked by Joe P 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Shortcut on my Firefox homepage will not dismiss

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click … (read more)

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click on dismiss, the shortcut blinks and remains.

Asked by loyall 1 year ago

Answered by loyall 1 year ago

  • Archived

Interface broken after update

I'm on Windows 10 Auto updated to 108.0.1 UI is broken. See image. Works in safe mode though. How to fix? Or at least guide me on how to backup all my config and crea… (read more)

I'm on Windows 10 Auto updated to 108.0.1

UI is broken. See image.

Works in safe mode though.

How to fix?

Or at least guide me on how to backup all my config and create a new profile. Thanks.

Asked by blksith0 1 year ago

Last reply by blksith0 1 year ago

  • Solved
  • Archived

Selectively Allow Cookies

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is … (read more)

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Asked by Ian 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Password manager new feature request: Primary timeout required

I would really appreciate if the Firefox Password Manager would time-out and ask me again the primary password every x minutes (lets say 10 minutes, better if configurabl… (read more)

I would really appreciate if the Firefox Password Manager would time-out and ask me again the primary password every x minutes (lets say 10 minutes, better if configurable). I use Firefox in my home PC, I have two kids (11 and 13 years old) and they frequently use my Linux/Firefox session for their school necessities and leisure time. The problem is that often they end using my session and they have access to all my usn/pwd inside de Password Manger (Internet router configuration, Parental Control configuration, ecc.) My kids have their own Linux profiles and Chrome profiles for school but they usually get to use my own PC/web-browser sessions for practical reasons inside my family.

Thank you very much for your support. Hernan M. Vago

Asked by Hernan 1 year ago

Last reply by Hernan 1 year ago

  • Solved
  • Archived

I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 1 year ago

Answered by KUJI8 1 year ago

  • Solved
  • Archived

Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 2 years ago

Answered by cor-el 2 years ago

  • Archived

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (read more)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Troubleshoot Mode doesn't fix problem, but new profile does? (website comments not loading under articles at 9to5Mac)

In Firefox, the comments section on articles at 9to5Mac have not loaded for me for some time. Today I was trying to figure out why. Troubleshoot Mode did not fix it. (In… (read more)

In Firefox, the comments section on articles at 9to5Mac have not loaded for me for some time. Today I was trying to figure out why.

Troubleshoot Mode did not fix it. (In Troubleshoot Mode, if I carefully watch the webpage loading, for a moment I see a flicker of the comments section loading for a fraction of second, but then it disappears.)

Example screenshots of this:

https://imgur.com/a/fQ18i2G


But creating a new profile in Firefox does fix it.

A few examples of the many webpages where this occurs:

The comments section also loads properly when looking at these same webpages in Chrome and Microsoft Edge.

I think(?) this behavior also happens with some other websites' comment sections, although I don't usually pay much attention to comment sections.

Any thoughts on how to fix it without needing rebuild my entire profile brick by brick?

Basic information: Firefox 107.0.1 (64-bit) (latest update available), Windows 10, i7 11th generation, 16 GB RAM

Thank you!

Asked by jsino 1 year ago

Last reply by jsino 1 year ago

  • Solved
  • Archived

Can't log in to my bank account

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer servi… (read more)

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer service rep. What happened? I have been logging in here for years from Firefox. I am not having this issue with any other site.

Asked by lemoi50 1 year ago

Answered by jonzn4SUSE 1 year ago