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  • Archived

format is not supported and i tryed clearing catche and reinstaling firefox

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked th… (read more)

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

Asked by klaidaskubilius 8 months ago

Last reply by James 8 months ago

  • Archived

Can't view some elements on websites

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at … (read more)

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

Asked by Cindy 8 months ago

Last reply by IanRestrepo 8 months ago

  • Archived

Link for Fed Ex Tracking is blocked (says by DuckDuckGo) - how do I remove?

Link for Fed Ex Tracking is blocked (says by DuckDuckGo) - how do I remove? HOW DO I UNBLOCK Duckduckgo in Mozilla? CASE STUDY, AND Current Issue: as below: I have a lin… (read more)

Link for Fed Ex Tracking is blocked (says by DuckDuckGo) - how do I remove? HOW DO I UNBLOCK Duckduckgo in Mozilla?

CASE STUDY, AND Current Issue: as below: I have a link from my purchase at Wilson Leather: SCHEDULED DELIVERY DATE Wednesday 10/19/2022 by end of day https://www.fedex.com/fedextrack/?trknbr=9261290988100530531213&trkqual=20221007130900~61290988100530531213~FXSP

FED EX Page states: Unfortunately we are unable to retrieve your tracking results at this time. Please try again later.

ADDITIONALLY: States Duckduckgo has blocked this link. HOW DO I UNBLOCK Duckduckgo?

Asked by unlistcancel 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Khoros? Mozilla? where does our privacy go?

Mozilla has been going to a gazillion methods of logon and support. The latest is Khoros. Khoros? As in Cyrrhus? Is there any news on how Mozilla is selling out to one d… (read more)

Mozilla has been going to a gazillion methods of logon and support. The latest is Khoros. Khoros? As in Cyrrhus?

Is there any news on how Mozilla is selling out to one devil after another to offer support or communicate to users? Where is the donorbox account to just support mozilla and get it over with.

Asked by johannes 8 months ago

Last reply by Dropa 8 months ago

  • Archived

How can I avoid losing all my open tabs if I refresh Firefox?

Firefox says there is a problem and gives me the option of opening in troubleshooting mode or refreshing Firefox. Opening in troubleshooting mode doesn't solve the probl… (read more)

Firefox says there is a problem and gives me the option of opening in troubleshooting mode or refreshing Firefox. Opening in troubleshooting mode doesn't solve the problem so I want to try refreshing Firefox - how can I avoid losing all my open tabs (I have many)? Thank you for any help/guidance.

Asked by dpstat 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Helper Application

I need to download the helper application to be able to download adobe. The instructions below are for Firefox 3.0. This version does not match. Please help To be abl… (read more)

I need to download the helper application to be able to download adobe.

The instructions below are for Firefox 3.0. This version does not match. Please help

To be able to download, add Adobe's site to the list of "allowed sites" in Firefox:

       On the Tools menu, select Options; click the Content icon
       Check the "Block pop-up windows" box, then the Exceptions button
       On the "Allowed Sites - Popup" window, enter www.adobe.com in the Address box and click Allow, then Close.
   On the Tools menu, select Add-ons; click the "Get Extensions" link in the lower right corner of the popup window.
   On the Add-ons page, select Plugins from the menu on the left.
   Click the green Install Now button that appears under the Acrobat Reader header.
   Adobe's Reader page is displayed. Follow the instructions for downloading the correct version.
   A "Software Installation" box is displayed; click Install Now.

Asked by graceangel79 7 months ago

Last reply by James 7 months ago

  • Archived

Particular site keeps giving me error when loading

https://api.aa.com/ping-oidc/callback?code=LkT9TAITKygtplb17Mi5tNKv_fTwrainHRgAAAAG What is going on? It was working fine prior. … (read more)

Asked by klparrish1 7 months ago

Last reply by Dropa 7 months ago

  • Archived

my bookmarks are gone after undating firefox and i'm lost

I updated Firefox on my mac book air and all my bookmark are gone and all these other ones showed up . Maybe they synced from safari. I'm lost without them and I'm so u… (read more)

I updated Firefox on my mac book air and all my bookmark are gone and all these other ones showed up . Maybe they synced from safari. I'm lost without them and I'm so upset . Please help me . Every thing i have read didn't work and I'm not great with all this stuff.

Asked by bartlettack 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Sharing web page thru email

I am really struggling with Firefox after many years of MS Edge & its forerunners. When there is not an envelope icon on a web page, how do I share to email? … (read more)

I am really struggling with Firefox after many years of MS Edge & its forerunners. When there is not an envelope icon on a web page, how do I share to email?

Asked by OKBookworm 7 months ago

Last reply by Terry 7 months ago

  • Archived

cyclical freezing of the image while watching videos

Hello, recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (so… (read more)

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

Asked by miczka1200 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

How do I transfer my cookies from Chrome to Firefox?

I am trying to transfer my cookies from Chrome over to Firefox, yet the import wizard has no mention of cookies under the chrome category. Things such as Edge Legacy and … (read more)

I am trying to transfer my cookies from Chrome over to Firefox, yet the import wizard has no mention of cookies under the chrome category. Things such as Edge Legacy and Internet Explorer have the cookies tab available.

I read that there was a way to do it manually, but I'm unsure of how.

I know things such as CookieBro exist, but I'm unsure if they're safe and they seem like a way to get all my tokens logged.

Asked by sitethetormenter 7 months ago

Last reply by Terry 7 months ago

  • Archived

My Firefox browser stops when I save a picture from an open article/website, and I have to force quick Firefox and restart.

My Firefox browser stops when I save a picture from an open article/website, and I have to force quick Firefox and restart. I did not have this problem before; I suspect … (read more)

My Firefox browser stops when I save a picture from an open article/website, and I have to force quick Firefox and restart. I did not have this problem before; I suspect this came when the browser automatically updated to the latest version two days ago.

Asked by Al 7 months ago

Last reply by RachelGomez161999 7 months ago

  • Archived

Cannot remove a language

Hello, In a previous version of firefox, I could right click within a text area for example, which would allow me to check my spelling. Since upgrading (which was actual… (read more)

Hello,

In a previous version of firefox, I could right click within a text area for example, which would allow me to check my spelling. Since upgrading (which was actually from a higher Beta version, to the latest current stable - a new profile was created), I had not had this option. As you can appreciate, it's a very handy tool to have, so I have been attempting to get this function back today.

Within my language section, initially there was only 'English [GB]', which was as it should be. I had 'check spelling as I type' checked also. This did not automatically check as I typed. It did not check at all, not could i right-click to check spelling.

I have since added 'English [US]' to see if this would then allow me to remove and reinstate 'English [GB]', but it did not. I then added a third option which was 'English [CA]'. The config allows me to remove only 'English [CA]', which when pressed removes it from the list, but by pressing the 'set alternatives' button again, you can see that it has returned.

I have since managed to get firefox to check spelling in English [GB] by adding 'British English Dictionary (GB)' (https://addons.mozilla.org/en-GB/firefox/addon/british-english-dictionary-gb/), but now I am also stuck with English US and English CA. EN-US does not allow it to be removed whatsoever, even though it was only there after I manually added it and EN-CA allows me to remove, but returns. No option to apply and restart firefox appears (I've seen this appear in another user youtube video on the subject). Closing and opening makes no difference.

How can I removed English US and English CA please?

6 images attached, in sequence order. Between images 3 and 5 you can see CA being removed and returning (and also no option to remove US). The last image is what I am now trying to get rid of.

Asked by Phil 7 months ago

Last reply by cor-el 6 months ago

  • Archived

Windows 11 update erased bookmarks/saved passwords

Hey, I with through different ways to try and recover my bookmarks and saved passwords after my pc went through a forced update to the new windows OS. I checked other E-m… (read more)

Hey, I with through different ways to try and recover my bookmarks and saved passwords after my pc went through a forced update to the new windows OS. I checked other E-mails to see if I may have used the wrong one to login to Firefox, though I only have one. Even check in about:profiles. I can't find any file in my Mozilla folder to try and restore or import bookmarks. I am at a loss and would appreciate any help in this before I start trudging through trying to get my bookmarks back one by one.

Asked by jacob.r 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Can't get a site to open

I am having a difficult time connecting Nordstrom Store on my computer. Never happened before and other companies I work with open with no problems. Need help to open www… (read more)

I am having a difficult time connecting Nordstrom Store on my computer. Never happened before and other companies I work with open with no problems. Need help to open www.nordstrom.com Thank you.

Asked by bskjonsberg 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Recent SSL_ERROR_BAD_CERT_DOMAIN errors, fixed on reload

105.03 on Macos 12.5 & 12.6, Apple Silicon I recently received a SSL_ERROR_BAD_CERT_DOMAIN error when trying to connect to a Heroku site (addons.heroku.com) I think.… (read more)

105.03 on Macos 12.5 & 12.6, Apple Silicon

I recently received a SSL_ERROR_BAD_CERT_DOMAIN error when trying to connect to a Heroku site (addons.heroku.com) I think. I thought it was a Heroku problem, but noticed that on clicking "advanced" the certificate was described as being for completely different domains, on every refresh.

Shift-refresh fixed this.

Since then I upgraded to Macos 12.6, and today received a similar error when trying to connect to https://www.theautopian.com/mclaren-f1-chief-engineer-gordon-murrays-mk-i-ford-escort-is-a-restomod-masterpiece/ – again, the certificate was described as belonging to a different domain. As before a shirt-refresh fixed this.

Asked by david652 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Not able to access Fred Meyer or Kroger web pharmacy online sites due to pop ups and add blockers!

Not able to access fred meyer or kroger pharmacy web sites due to pop ups and add blockers for 2 weeks now... I changed password but still not able to get in? What to do?… (read more)

Not able to access fred meyer or kroger pharmacy web sites due to pop ups and add blockers for 2 weeks now... I changed password but still not able to get in? What to do?

Asked by leslie20 7 months ago

Last reply by cor-el 7 months ago