Showing questions tagged:

Facebook Container

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the … (read more)

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the current tab and makes it a container tab. Since I can not go back once FB is opened in the container tab, I have to open a new tab and go back to the original (pre FB) webpage. This is the only time this happens.

What settings can I change so that the Facebook Container opens Facebook into a new tab, not on top of an existing open tab?

Many thanks for the millions of us that are computer challenged.

Solved Archived 2 378

What page do I go to install Add On's

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the … (read more)

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the addon, but there is no where on this page to download or install the addon. I am interested in several of the addons. Can you guide me where to go to install the addons. Sincerely Andrew

Solved 1 171

extensions eating memory but not showing anywhere

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders whe… (read more)

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders where the extension files are. they are: - Extension(id=wikipedia@search.mozilla.org, name="Wikipedia (en)", baseURL=moz-extension://8551 - Extension(id=webcompat@mozilla.org, name="Web Compatibility Interventions", baseURL=moz-extensi - Extension(id=screenshots@mozilla.org, name="Firefox Screenshots", baseURL=moz-extension://486 - Extension(id=pictureinpicture@mozilla.org, name="Picture-In-Picture", baseURL=moz-extension:// - Extension(id=google@search.mozilla.org, name="Google", baseURL=moz-extension://13f3307a-648b- - Extension(id=formautofill@mozilla.org, name="Form Autofill", baseURL=moz-extension://dfdf20df- - Extension(id=ddg@search.mozilla.org, name="DuckDuckGo", baseURL=moz-extension://c8eb7a13-e1ab - Extension(id=bing@search.mozilla.org, name="Bing", baseURL=moz-extension://424719d2-8ccf-4c8e- - Extension(id=addons-search-detection@mozilla.com, name="Add-ons Search Detection", baseURL=moz- (the names are cut thats how it shows and at the end there is a "..." i cant select) I tried looking everywhere and i cant find where are this extensions to delete them. i use the google website to do searches so dont need an extension, i dont use duckduckgo at all, i dont use bing at all, i dont use the screenshot feature, i dont use the picture in picture thing and also i use the wbesite if i want to go to wikipedia. I would like to know how to erase them entirely since i dont use them and they are eating memory.

Solved 4 468

Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (read more)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

Solved 4 281

‘i HAD A FREE OPEN AI, CHATGPT, YOUR SYSTEM DELETED IT AND PUT CLAUDE ON IT FOR A CHARGE. HOW DO I GET THE FREE THING BACK ON FIREFOX?’ for ‘Firefox’

My question is above! I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting fre… (read more)

My question is above!

I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting free as a student of a university.

How can I restore the FREE ITEM AND GET RID OF SOMETHING I WILL HAVE TO PAY FOR...AND STILL USE ai?

Solved Archived 2 162

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

Locked Archived 3 243

Add-on bug

When I put my PC to sleep, my add-ons disappear and stop showing up, and I get automatically logged out of sites I was logged into. After that, a message appeared saying … (read more)

When I put my PC to sleep, my add-ons disappear and stop showing up, and I get automatically logged out of sites I was logged into. After that, a message appeared saying that Tab Session Manager was corrupted. When I tried to repair it, all 200 or so tabs I had saved previously disappeared. How can I fix this? I’m really stuck.

Solved 1 27

Extensions missing from Toolbar

On Firefox version 140.8 using a MacBook Air, shortcuts for Extensions no longer appear as icons in the toolbar. Online guidance to get Extension icons back in the Toolb… (read more)

On Firefox version 140.8 using a MacBook Air, shortcuts for Extensions no longer appear as icons in the toolbar.

Online guidance to get Extension icons back in the Toolbar have failed. One suggested following the jigsaw icon in the toolbar to 'Extensions'. But none of the links under Extensions included the option to 'pin to the toolbar'. Another suggested using the 'Customizing the Toolbar' route. That too included no option to add Extensions.

Anyone know a better fix? Your suggestions are much appreciated!

Solved 2 144

I want to ask question with regards to advertisements shown in YouTube videos.

Hello, Mozilla. I really appreciate the way you think about internet access. What you stated about the app is truly reflected within it: fast connections, accurate result… (read more)

Hello, Mozilla. I really appreciate the way you think about internet access. What you stated about the app is truly reflected within it: fast connections, accurate results, and most importantly, the security. However, when it comes to advertisements, I was really expecting that whenever I watch YouTube contents, there will be no ads shown. To my surprise, ads are still there. I provided a snapshot of my desktop to give a proof about this. Is there somehow a way to get rid of them, like perhaps an extension to block ads? If there's none, that's fine as well. Thank you and high praise to the developers of this browser.

Solved Locked 1 54

Firefox Color forcing dark mode

The Firefox Color extension (which says "Official extension built by Mozilla.") has made it so that when I right click a link and select bookmark link, the menu for choos… (read more)

The Firefox Color extension (which says "Official extension built by Mozilla.") has made it so that when I right click a link and select bookmark link, the menu for choosing which folder to place the bookmark is forced to be dark mode. Due to how few sites I use dark mode on, this sudden reversal of colors makes it hard to read. I tried changing every setting to blue but none of them seemed to effect it. I couldn't find anywhere on the extension page to ask about this without leaving a review so I found my way here. How do I fix this, and if I can't, when is it going to be fixed?

Solved 2 36

Firefox is not working with Rabby Wallet and Metamask extensions.

duplicate of /questions/1486143 thread Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and… (read more)

duplicate of /questions/1486143 thread

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it asap.

Locked Archived 2 162

How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are referr… (read more)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

Locked Archived 1 225

Why do I find that Mozilla has blocked Firefox 149.0 from using the Mozilla VPN add-on?

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature" "Easy F… (read more)

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature"

"Easy Firefox integration with the Mozilla VPN extension (Windows only)"

There is nothing easy when clicking on the download for the Mozilla VPN extension yields a message that the add-on or extension has been blocked. The explanatory link provided is https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist. That lets you know that:

"When add-ons violate Mozilla’s policies, compromise user safety or privacy, or fail to meet user expectations, Mozilla takes action. This may include disabling add-ons in Firefox to maintain a secure and reliable user experience. "

So, when will Mozilla stop violating Mozilla's policies so that the Mozilla VPN add-on is fit for use on Firefox v 149.0 [without free VPN] running on WIN10 64?

Solved 4 117