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blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (read more)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Asked by robert.mcknight 1 week ago

Last reply by debbiegaydos 5 days ago

  • Archived

How do I remove Pocket from Firefox entirely? On 26 July 2021

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'a… (read more)

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'advices' on this, including this site, & still it persists.

FF is getting like IE IMO, with all the awkwardness to remove unwanted Bloatware. For an 'Ordinary User'. Could some knowledgeable FF user please explain, in language I can understand, English, but not very Tech Savvy) how I remove Pocket from the browser Thanks.

Asked by bicyclz 6 months ago

Last reply by bicyclz 5 months ago

Connection Error

I have recently upgraded to windows 11. After this upgrade, I am facing connection issue in the firefox. Generally, I keep open my Office Gmail Account till my office hou… (read more)

I have recently upgraded to windows 11. After this upgrade, I am facing connection issue in the firefox. Generally, I keep open my Office Gmail Account till my office hours around 8 hrs daily. After the opening the mail it runs as usual, but after ten to fifteen minutes it shows connection error. It continues showing the same error for the whole day. While I tried this things with the other websites, it shows same error for other websites also. The same thing I have tried in Google Chrome browser, there is no such kind of errors or difficulties are found. Kindly guide me further or please update the same.

Asked by Rahul Prajapati 2 months ago

Last reply by FredMcD 2 months ago

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (read more)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 2 months ago

Last reply by revpolymer 18 hours ago

delete certificate

i have ff latest version on windows 10 96.0.1 64b I have seen another entry in support about the same topic, but does not solve my problem when i logon to federal servic… (read more)

i have ff latest version on windows 10 96.0.1 64b I have seen another entry in support about the same topic, but does not solve my problem when i logon to federal service with eid card they use a certificate when I changed my eid a new certificate was downloaded, and old is also available but when trying to login with new eid, error in edge i tried and there I get a prompt with certificates that exist and which to use : select new and ok I want to delete in ff this old certificate setting- security-certificates deleted the entries for citizen ca - close browser -open - they are still there I renamed also cert9.db cert8.db as in other entry : still there how to remove permanently these certificates to be able to login with eid or how to select which certificate to use thanks for all help best regards, Guy

Asked by Guy Przytula 1 week ago

Last reply by FredMcD 6 days ago

Firefox on ChromeOS won't start after install

Hi, I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-c… (read more)

Hi,

I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos I enabled Linux, installed Flatpak, and installed Firefox. But when clicking the Firefox button nothing happens, a circle on the program icon just keeps rotating endlessly. When in the terminal, using the command flatpak run org.mozilla.firefox (which I got from https://flathub.org/apps/details/org.mozilla.firefox ) I get the following error message: bwrap: Can't mount proc on /newroot/proc: Operation not permitted error: ldconfig failed, exit status 256

I also followed the guide here: https://techpp.com/2021/12/02/install-firefox-on-chromebook/ which is a slight variation of the same procedure, but the same thing happens (circle on icon, error message in terminal).

Did I do something wrong? Is this an error with Flatpak?

Asked by simengp 6 days ago

Verification code does not arrive within 5 minutes

Dear Sir, I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address w… (read more)

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

Asked by heng96 1 week ago

Last reply by heng96 5 days ago

Firefox and Facebook

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla … (read more)

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla through browser, you get the run around. I used to love the browser but it just seems to be getting worse and worse, hell I would rather use internet explorer than the rubbish mozilla has bought out. This isn't first issue I have had, I have had passwords/bookmarks lost with the stupid sync after a fresh install but I stuck through it. I hardly use facebook anymore because of the issues they have but when I do use it, it's nothing but a headache so I use chrome just to post something or comment.

Asked by AussieJackal 1 week ago

Last reply by TNorth 6 days ago

Resetting Firefox

Recently I was having trouble using Firefox with my web based Outlook email and asked Microsoft for support. In their reply they recommended that I reset Firefox. I am re… (read more)

Recently I was having trouble using Firefox with my web based Outlook email and asked Microsoft for support. In their reply they recommended that I reset Firefox.

I am reluctant to do so as I don't want to lose all my add ons which have accumulated over time as I am not sure about how to get them back if I lose them with a reset.

Is there a way to reset Firefox but keep my add ons etc?

I would appreciate your advice and thank you in anticipation.

Anthony

Asked by avwood 6 days ago

Last reply by FredMcD 6 days ago

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (read more)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Asked by navneet.nigam82 5 days ago

Last reply by FredMcD 2 days ago

Possible security issue that won't allow me to import/save a digital certificate from my bank to my computer

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I tr… (read more)

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I try to import it so that the bank with recognize my device it gives me an error messages of " Unable to import this item" and Unknown format in input". I spoke to Apple support already and they suggested that I speak with you first to see if you would know why this problem is occurring. I have been using this computer in the past to access the accounts, but because my Digital Certificate has now expired I am required to generate a new one. I have attempted this 9 times in the last two days without success. I have also spoken with the bank in Portugal and they were not able to determine why I cannot import/save this certificate to my computer. Also the MacBook Air is from early 2014.

Asked by bim007 4 days ago

Release 96.0.1 streaming problem.

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled f… (read more)

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled firefox. no luck. then i reverted to release 95.0.2 and everthing worked fine. but then, despite the fact that i disabled auto updates, release 96.0.1 was reapplied and streaming was broke again. cannot use amazon prime or comcast streaming services. youtube works intermitently. why was current release reapplied regardless of auto update setting and why is streaming not working? streaming works on chrome but not firefox. i have been using firefox for as long as it has been around. must i now be forced to use chrome instead?

Asked by david.l.kammeyer 4 days ago

Last reply by FredMcD 4 days ago

Crash on start, just after saved tabs are restored, presumably before or when the tab contents start loading

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output m… (read more)

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.


$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt


$ firefox

      1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Asked by Oddstr13 4 days ago

Last reply by FredMcD 22 hours ago

FireFox insists on trying to Restore Previous Session even though it's OFF in settings and there's no user.js

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to bla… (read more)

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to blame the latest FireFox version, 96, or Windows 10, 21H2. I also run Avast and MalwareBytes AVs.

Asked by dholford 3 days ago

Last reply by FredMcD 3 days ago

  • Solved

Extremely urgent

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for… (read more)

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Asked by alubbers 3 days ago

Answered by TNorth 3 days ago

Top Bar of Browser Green Color

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this sear… (read more)

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this searching online. Any ideas?

Also, I've been trying to upload an image but that doesn't seem to be working on Firefox..

Asked by sean.helvey 4 days ago

Last reply by FredMcD 1 day ago

cannot sync Firefox ESR 52.9 login passwords with quantum

I still use the Quantum 96 portable along with Firefox ESR 52.9 for certain sites due to the superior customization and functionality of the latter via extensions that … (read more)

I still use the Quantum 96 portable along with Firefox ESR 52.9 for certain sites due to the superior customization and functionality of the latter via extensions that do not work on Quantum. However, I would like to sync the ESR passwords with Quantum, but I cannot login into Sync on ESR since "sign in" results in "Blocked by Content Security Policy."

Asked by PBY 3 days ago

Last reply by Disil07 2 days ago

Unlock Firefox

Suddenly I cannot send email. I get a message: "Unlock Firefox". This seems to have occurred after the last update on both my tablet and cell phone. My PC functions prop… (read more)

Suddenly I cannot send email. I get a message: "Unlock Firefox". This seems to have occurred after the last update on both my tablet and cell phone. My PC functions properly. How do I unlock Firefox?

Asked by alphege 2 days ago

Last reply by cor-el 2 days ago

Password sync and hack

I have had my passwords on lockwise for several years then when it stopped it went back to firefox browser. I was hacked last part of Dec 2021 and browser had all my pass… (read more)

I have had my passwords on lockwise for several years then when it stopped it went back to firefox browser. I was hacked last part of Dec 2021 and browser had all my passwords and stuff in it. All my passwords were removed I see now that I have been able to get back in it. Were the transferred to another ID? I know that the hackers got all my updated pwords. I was able to one by one get back into several accts and gain control of my login... now I have to figure out where all my stuff went. Please, help. Where do I go from here? Can you identify where all my stuff went and by whom?

Asked by joef 1 day ago

Last reply by FredMcD 1 day ago