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Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 5 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Continuous updates

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to ins… (read more)

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to install a new update. I have Firefox set up to download updates as soon as they are available.

The version I'm using is 104.0, which should be the latest one available for desktop, therefore I don't understand why the browser is trying to load again the update.

Asked by claudio.condini 5 months ago

Last reply by eli11 1 week ago

Uninstall firefox not working

Hello, Uninstall for Firefox does not work. When I try to uninstall a "refresh" window opens. I do not want to refresh, just uninstall. Whatever process I try yields t… (read more)

Hello,

Uninstall for Firefox does not work. 

When I try to uninstall a "refresh" window opens.

I do not want to refresh, just uninstall.

Whatever process I try yields the same result.

Thank you Ben

Asked by benzsj 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

How to prevent 'opened files' (temporary files) saved in the Downloads folder

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the … (read more)

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the file or just open it. For those files which I only want to open them once, I would click Open. Then, I would either save the file into another format or copy the content to somewhere else and be done with it. Those 'Opened' file were just temp files which would be deleted automatically after some time. But since the previous update of Firefox, the option to 'open downloaded files as temp files' seems to have been completely gone. I've already manually change the settings for all types of files back to 'Always ask' but the files I 'opened once' are no longer just temp files but permanently saved in the Downloads folder. I personally seldom save things in C drive. Today I occasionally opened the Downloads folder and was astonished to see that all the 'temp files' I opened last month are all saved in there. It's very annoying. Why should I even be wasting my time to clear these temp files manually? The only reason I've been using Firefox over Chrome for these many years is because Chrome always forces me to save all the downloaded files to my local drive and doesn't provide me the option to open them as temp files. If Firefox has become just like Chrome, forcing me to save all unwanted files to my local drive, what's the point for me to continue using Firefox?

Asked by racaywt 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Where Can I find an older version of Firefox browser not listed as your available download?

Hi! I'm trying to access a graduate school admission interview due in the next few days. Unfortunately, I'm having trouble finding Firefox version 69. This is the version… (read more)

Hi! I'm trying to access a graduate school admission interview due in the next few days. Unfortunately, I'm having trouble finding Firefox version 69. This is the version I have to use for Kira talents application - https://app.kiratalent.com/n/assessment/7sCGnz

I've reached out to Kira Talents already. But, I don't know if you have version 69 available and the systems requirement needed to download and operate a browser that old. It seems strange to me that a new application called Kira Talents require such an old browser. I mean, this is like 30 version earlier. What is the latest version? 90 0r 100 for Firefox?

Please any suggestion to help my inquiry would be much appreciated.

I'm anticipating to resolve my issue so I can start my video interview for my MBA application which seems to be blocked from me being successful at completing my application.

Thanks! Karolina

Asked by kpream124 3 months ago

Last reply by cor-el 3 months ago

How to import bookmarks to a fresh install from another PC's Firefox

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotte… (read more)

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotten how to import the bookmarks and bookmarks toolbars. I don't seem to have any password for Firefox sync and I can't find where and how to import the bookmarks. Can anyone help?

Asked by Matthew Montagu-Pollock 2 months ago

Last reply by cor-el 2 months ago

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 1 month ago

Last reply by cor-el 1 month ago

windows 8.1 ongoing mozilla support 2023

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scruple… (read more)

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scrupled money making, money hungry corporate entity, wants us to willing give it our private details voluntarily or under thin layer of extortion.

Hence my sticking to windows 8.1 as I have certain control, mainly updates.

Will Mozilla browsers be specifically supporting older operating systems like windows 8.1 into the coming years, not just months, e.g. until January 2023

Yes is a blunt question, but is eluded against in other responses, maybe is Microsoft buy out to sacrifice mozilla loyal users or similar, same query is for Brave browser. Mozilla I think is last Bastian for decency & morality, a leader in justice & honour.

Asked by rustyfacebook 1 month ago

Last reply by James 1 month ago

  • Archived

My favourite flash game no longer works on latest version of Firefox - but does work on an older version

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work. The makers of the game have already taken steps to move to a different platfor… (read more)

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work.

The makers of the game have already taken steps to move to a different platform on January 1st ... but the existing Flash version still works perfectly ... until YOU came along!

Your so-called "update" made it impossible to even load World Golf Tour's menu screen - I heard the music, but the graphics were frozen.

I'm no Sherlock - but this problem only occurred when Firefox updated.

It took me ages to downgrade back to v.82.3 - but WGT loaded perfectly when I did it.

Proving that it's YOUR fault! So don't give me this "most problems are caused by other peoples' software" stock answer crap.

I WILL upgrade to the latest version of Firefox on January 1st, not one second before.

Is there any way I can turn off the "Download Firefox Update Reminder" until then?

It's really annoying.

Asked by paulstubbs251 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

i can´t download anything

Hey, suddenly i can´t download anything, no pop ups, no errors, nothing! I tried running the browser in safe mode and it worked, so i guess it has something to do with my… (read more)

Hey, suddenly i can´t download anything, no pop ups, no errors, nothing! I tried running the browser in safe mode and it worked, so i guess it has something to do with my add-ons however i didn´t add aything new lately.

Thanks already

Asked by mahmalat.feras01 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Regarding auto downloading of files

Mozilla firefox browser is automatically downloading the files instead opening first. sometimes i would like to study some documents which were in pdf format online but … (read more)

Mozilla firefox browser is automatically downloading the files instead opening first. sometimes i would like to study some documents which were in pdf format online but those files are downloading in my laptop. can anyone suggest me anything so that i can stop that auto downloading of files. In microsoft edge that option was there but i like mozilla only.

Asked by Jaswanth Surak 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

prefs.js changes not seems to be honored

I was trying to switch between channels by changing the value in prefs.js I guess some of the paths are not fully supported. Like from nightly into release it is download… (read more)

I was trying to switch between channels by changing the value in prefs.js

I guess some of the paths are not fully supported. Like from nightly into release it is downloading and restarting the browser but update fails and starts all over again leading to a vicious infinite loop.

Asked by Deepak K Vasudevan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefos Re-Installs After Computer Start Up

I recently switched over to Firefox and am loving it. However, every time I either restart or turn off and on my computer, firefox "re-installs." It does not save my chos… (read more)

I recently switched over to Firefox and am loving it. However, every time I either restart or turn off and on my computer, firefox "re-installs." It does not save my chosen theme, nor does it show my bookmarks. I have to re-log in to every website because my history is deleted. I don't save many passwords, but usually it remembers my log in to things like my email and drive which I need for work. It's become quite cumbersome because I don't want to leave my computer on or in sleep mode 24/7. Is there something I can do about this? I'm on an updated Mac laptop.

Asked by marion.reader42 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FF browser Install

win RT8.1 (SURF2, 32 GB, 2 GIG RAM W/ 16 GB DISK OPEN) stops install of FF and Directs me to the win store for an approved app. I cannot find the way to get '''''''''''t… (read more)

win RT8.1 (SURF2, 32 GB, 2 GIG RAM W/ 16 GB DISK OPEN) stops install of FF and Directs me to the win store for an approved app. I cannot find the way to get '''''''''''the install anyway''''''''''' option like in win 10 where I down loaded FF on this laptop. Need the pathway/steps in win RT8.1 to bypass the MS store dictate to complete download and install of FF.

Asked by Leon 1 year ago

Last reply by FredMcD 1 year ago