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Update killed Firefox

I updated my OS X to 10.11.6 recently. Firefox is dead. I attempting to install an update as instructed on Mozilla. Does not work. I tried the “enterprise” version, too.… (read more)

I updated my OS X to 10.11.6 recently. Firefox is dead. I attempting to install an update as instructed on Mozilla. Does not work. I tried the “enterprise” version, too. It doesn’t work. Tried to recover via Time Machine - since it was system update that didn’t work, either. I’ve lost all my bookmarks. WHAT can I do? Sending using Safari 11.2 since FF is dead.

Asked by yepidoo 7 hours ago

Last reply by FredMcD 4 hours ago

Slow Download Speeds Ubuntu 20.04

As the subject says, my download speeds are painfully slow (~200KB/s) and they have been for a while. My download speed is ~85Mbps and I use Ubuntu 20.04. Installing a do… (read more)

As the subject says, my download speeds are painfully slow (~200KB/s) and they have been for a while. My download speed is ~85Mbps and I use Ubuntu 20.04.

Installing a download manager extension only improved the speed to ~300KB/s (I tried Multithreaded Download Manager. I also tried increasing the number of threads in preferences to no effect).

The problem has persisted over time and across multiple restarts. This problem does not persist in other applications (Steam, for example).Neither disabling my VPN or running sudo UFW disable affected the speed (didn't restart because UFW disable doesn't require a restart [I think] and due to the above paragraph).

All solutions I have found have been related only to Windows users, hence why I am asking this even though there is a plethora of threads on this same issue. Any responses and help is appreciated!

Asked by Nyxified 1 day ago

Last reply by jonzn4SUSE 7 hours ago

don't know how to open .zip files

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. … (read more)

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

Asked by 2blocksma 1 day ago

Last reply by jonzn4SUSE 7 hours ago

Failure to transfer a profile to a new computer

I want to transfer a Firefox profile from my old computer to a new computer. The online info has been distinctly unhelpful. I copied the profile from my old computer put … (read more)

I want to transfer a Firefox profile from my old computer to a new computer. The online info has been distinctly unhelpful. I copied the profile from my old computer put it in the Profiles folder on my new computer but FIREFOX does not notice it. What is the problem?

Asked by buyer11 20 hours ago

Last reply by cor-el 18 hours ago

.dmg file renamed

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed… (read more)

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed that there was no app capable of doing so. Then just to be mean, the file name was changed from awholebunchofletters&#s.dmg to awholebunchofletters&#s.dmg.part

...and not by me.

Asked by olomb11 1 day ago

Last reply by cor-el 20 hours ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 1 month ago

Last reply by ddelavie 3 days ago

Reinstating bookmarks and Reading List from Firefox v92 to Firefox v94

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firef… (read more)

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firefox v94 [from Firefox v92] and all my bookmarks and folders and my reading list were lost ... btw I had no option, no alternative was offered ...

Is there some way of salvaging the bookmarks, folders and reading list from v92 and importing them to v94?

I thank you kindly in advance for your advice

Asked by PilgrimHikerGal 5 days ago

Last reply by FredMcD 3 days ago

How to remove a duplicate Firfox

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Wind… (read more)

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Windows 10 and I upgraded to ver 11.

Asked by gomurchu 4 days ago

Last reply by FredMcD 4 days ago

Downloading firefox

Hello, I've been having problems downloading the firefox browser, as it seems that I have to do it multiple times before it can be installed properly. I tend to get the d… (read more)

Hello,

I've been having problems downloading the firefox browser, as it seems that I have to do it multiple times before it can be installed properly. I tend to get the disk image, which populates on my screen as an image icon. This usually occurs several times before I see the actual application file within my download files. Tonight I am having this problem again, as I noticed that the browser was no longer on my computer, which prompted me to download again from Mozilla's own site. However, I keep getting the disk image, with a circle and cross through the circle over the actual firefox icon which is supposed to be dragged into the folder and then installed. Not sure why it keeps showing up as an image (disk), and not the actual application? Any assistance will be greatly appreciated.

Asked by careny.graham 4 days ago

Last reply by James 4 days ago

Copy my old profile from old hdd to new sdd folder

Hello čaute i had problem with my pc,so i bought new one with new HW and SSD,but i have kept my old hdd. I would like to copy my profile from E:\Users\user\AppData\Roamin… (read more)

Hello čaute i had problem with my pc,so i bought new one with new HW and SSD,but i have kept my old hdd. I would like to copy my profile from E:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles to C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles I did ,it is almost 1,2 GB file. After copy i tried to open new mozilla that is on new ssd,but it gave me this error message: User profile firefox app cannot be loeaded. Probably profile is missing or it is unavailable. Could be because i have dowloaded older version from march? What can i do. It is very important for me to have all my old bookmarks and history. I tried first to import my bookmars which was succesful, but i would also like to have my old webhistory and old theme. Also i am not sure but i found somehting about places.sqlite , it is my old history of browsing? Can i put it into new profile somehow? Please prosim help pomozte. Anything

Asked by martin.strapac 1 week ago

Last reply by FredMcD 5 days ago

loading Firefox brouser

I completed the application to download Firefox but am unable to provide a backup device so could not complete. The alternative of Microsoft edge does not work. Colin … (read more)

I completed the application to download Firefox but am unable to provide a backup device so could not complete. The alternative of Microsoft edge does not work.

Colin

Asked by cjarnott 5 days ago

Last reply by FredMcD 5 days ago

Cannot download bank statements to PDF

I have used Firefox for a number of years. Something has changed on Windows 10 or Firefox. I am no longer able to download bank statements (multiple banks) to PDF for v… (read more)

I have used Firefox for a number of years. Something has changed on Windows 10 or Firefox. I am no longer able to download bank statements (multiple banks) to PDF for viewing and saving statements. I can do it on Microsoft Edge, so maybe Microsoft is trying to force move to Edge. I can't use Firefox if i cannot download files from internet to PDF documents. Tried looking at settings and can't figure out anything.

Asked by bill236 6 days ago

Last reply by FredMcD 6 days ago

Mac OS 12.0.1 issues with firefox browser failing to run do to warning of mulitiple installations

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep bo… (read more)

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep both copys; replace is chosen and file will not execute with warning anouther instance of firefox is already runing. ive deleted all kmown Installations and redownloaded sever times with same results.

Asked by SS1 6 days ago

Last reply by FredMcD 6 days ago

download speed very slow

the download speed is very slow on Firefox but it wasn't that small before. i was downloading windows 10 redstone but once when i downloaded a operating system it wasnt t… (read more)

the download speed is very slow on Firefox but it wasn't that small before. i was downloading windows 10 redstone but once when i downloaded a operating system it wasnt that slow. now im trying to download a operating system for virtualbox Operating System: Windows 7 Professional [32 bit]

Asked by Bileinpoop 6 days ago

Last reply by FredMcD 6 days ago

How to migrate master password & logins to FF 94.0?

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save… (read more)

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save new logins, seems to have forgotten my master password and won't let me set a new master password (which is probably a good thing!).

I see from searches here and elsewhere that the failure to migrate master password and login has been a serious issue, for a lot of people, for a long time, when upgrading FF. What I am still not clear on, despite reading many posts, is how to recover from this situation and seek your guidance on this.

In my profile I see:

  • key3.db (last updated by old version of FF)
  • key4.db (updated/created by new FF 94)
  • logins.json (Seems still full of all my login entries and salted passwords, not touched by FF 94)

Thanks

(O/S Linux Mint 20.2 Cinnamon. Daily backups of ~ available if needed)

Asked by john677 1 week ago

Last reply by cor-el 6 days ago