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FIle-picker window on one of my machines is much larger than my display

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window a… (read more)

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

Asked by ersatzmaus 5 months ago

Last reply by ersatzmaus 3 months ago

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Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.o… (read more)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 1 year ago

Last reply by FireFoxFan1 1 year ago

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106.0.2 And Win Explorer

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this is… (read more)

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

Asked by aj8mh-radio 1 year ago

Last reply by BarbaraML 1 year ago

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Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goi… (read more)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 2 years ago

Last reply by reloadedx23 2 years ago

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Windows 10 NOT Windows 8

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to… (read more)

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Asked by Rhonda 1 year ago

Last reply by Rhonda 1 year ago

  • Solved
  • Locked
  • Archived

Tabs on Bottom

Hi Running Firefox 71.0 (64 bit) Well seems Firefox has been messing this up again. Anyone have the new work around solution to get my tabs back on the bottom again. T… (read more)

Hi

Running Firefox 71.0 (64 bit)

Well seems Firefox has been messing this up again.

Anyone have the new work around solution to get my tabs back on the bottom again. They were fine this morning then shut down and went out to lunch and when I came back they were back on the top again after months of being where I wanted them below my bookmark bar.

Thoughts on this?

Thanks Dave

Asked by scottish2 4 years ago

Answered by cor-el 4 years ago

My microsoft rewards dashboard flickers on Firefox

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer an… (read more)

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer and it's a hp

Asked by japal3 1 month ago

Last reply by zeroknight 2 weeks ago

  • Solved
  • Archived

How do I edit autofill entries

A website MultiSafepay.com has saved my CVV number in Firefox. How do I edit the autofill data? I can't get to the same payment page, to be in a position to delete it. … (read more)

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Asked by firefox236 2 years ago

Answered by firefox236 2 years ago

  • Archived

usps tracking and informed delivery does not work on firefox, but works on edge!

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from … (read more)

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from usps and that did not work, and neither did turning off ad block plus. im at a loss here.

Asked by 09grizzly550 1 year ago

Last reply by 09grizzly550 1 year ago

Rpg Mo doesnt work right in my browser, how can i fix that?

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reas… (read more)

when I try to click drop down menus on rpg mo, like settings/game options or anything in the gear drop down menu it wont let me click. I can't play rpg mo is there a reason for this like is it not html they are using but it works on windows? I am using suse linux leap.

Asked by eric.justin.allan 5 months ago

Last reply by zeroknight 5 months ago

  • Archived

Print using system dialog can't be set as default in Firefox 97.0

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so… (read more)

I just updated from Firefox 96.0.3 to Firefox 97. When I try to print I get the Firefox preview, even though I have print.tab_modal.enabled set to false. Please fix it so that I can get the print system dialog without going via the Firefox preview. Note that I have now reverted to Firefox 96.0.3 and won't update from this unless the problem is fixed.

Asked by paul921 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Pref to block/fake font-readout?

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that webs… (read more)

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that websites can access this information since it has nothing todo with the webbrowser visiting the site but going beyond to spy on information that i consider private.

Same question goes for audio-readout, is there a pref to fake or block?

Asked by Firefox_Beginner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox creates almost 200 processes on exit, 100% CPU

Hello, When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each… (read more)

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Asked by Red-Herring 1 year ago

Answered by jscher2000 - Support Volunteer 11 months ago

I'm getting a popup blocked on a page I need to have the popup working

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup t… (read more)

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup to show on this page (need login to see actual page)

https://app.gohighlevel.com/location/ApwnvXGFIEHm8LKgmFQz/page-builder/hKQsgETZFHVjwGxTUCeN

I cannot find anything else which can be blocking it, but something is.

If I load the page in Edge, it works fine.

Asked by Christopher 6 months ago

Last reply by Christopher 5 months ago

  • Archived

v109.0 cuts of bottom of all my bookmarks toolbar - Win10-64

I love Firefox!!! But .. After I updated I an no longer see the bottom 20% of the text in my All Bookmarks->Bookmarks toolbar where my toolbar only displays the text… (read more)

I love Firefox!!! But ..

After I updated I an no longer see the bottom 20% of the text in my All Bookmarks->Bookmarks toolbar where my toolbar only displays the text of the drop down name.

It seems to be a recurring issue where new versions really mess up the spacing in the drop down menus of the toolbar mostly (not this time).

My menus are just Perfect now .. although I'd love for the menus shown in the 'manage bookmarks' window to have Exactly the same spacing as the Firefox toolbar menus (the 'manage bookmarks' window has Much larger spacing and is a bit of a pain to use due to this).

Here's my no doubt primitive userChrome.css

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 3px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

#placesList treechildren::-moz-tree-cell-text {
  font-size: 11px !important; 
}
#placesList treechildren::-moz-tree-row {
  max-height: 10px !important; 
  padding-bottom: 0px !important;
  margin-bottom: -3px !important
}

Asked by FireFoxCustomWannabe 1 year ago

Last reply by FireFoxCustomWannabe 1 year ago

  • Archived

firefox yahoo mail tab closes after opening download dialog

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds… (read more)

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds after clicking on the attachment, whether or not I go on to open or save the attachment. It does not happen if I merely 'preview' the image. I don't know if all attachment types behave the same, but it applies at least to jpg and pdf files. The tab can be reinstated via History/Recently closed tabs.

Firefox does not crash, and there are no crash reports. In other respects this is similar to a previous post by 'eladopoulos' on 4/30/22, 8:17 AM (https://support.mozilla.org/en-US/questions/1375635).

Using Safe mode makes no difference. I had set browser.download.improvements_to_download_panel to False, but reseting to True makes no difference. Thanks in advance.

Asked by foodie2 1 year ago

Last reply by foodie2 1 year ago

  • Archived

How do I find out if a Firefox add-on is causing "rendering error" on a website I'm trying to log in to

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my accoun… (read more)

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my account. I am using a Windows 7 PC with whatever Firefox version is the most current.

Among the responses from their "experts," I see something that has to do with "browser add-ons may be causing your problem."

I have looked at my Firefox settings > manage your extensions as well as settings > manage your plug-ins. Under Extensions enabled I have 2: Norton Safe Search and Norton Safe Web. Under Plug-Ins enabled I have OpenH264 Video Codec and Widevine Content Decryption Module. That's all. Could any of these be causing the problem?

Does this "rendering" error have anything to do with Javascript? (I thought Firefox did not support Java so never paid any attention). If it does relate to Javascript, how do I fix my Firefox browser settings to enable it for the Xfinity.com website to see if that fixes anything?

This is so incredibly discouraging.

Asked by smittydm 1 year ago

Last reply by smittydm 1 year ago