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Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 12 hours ago

Last reply by _dolphins 1 hour ago

Firefox input lag on Ubuntu 22.04

Hello Good People, I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backs… (read more)

Hello Good People,

I noticed that the snap version of Firefox had a lag issue when typing into input field. For example, when composing an email and wanting to use backspace to quickly delete a misspelled word, then backspace works slowly, stuttering and jittering. If I hold down a key in the input field it also lays the character down in a stuttery, slow way.

I tried reinstalling the system and that solved the issue. But it has returned again. Maybe it was an update. I also installed WINE and waybridge to get some windows plugins to work on my DAW. I don't know if that has affected it.

I also tried removing the snap version and installing firefox using the terminal but the problem persisted.

It's an annoying problem. Any advice appreciated.

Asked by m.p.hammond 4 days ago

Last reply by jonzn4SUSE 3 hours ago

Change Firefox filename pattern for Take Screenshots

Firefox can take screenshots of pages or screenshots of custom areas of pages. According to the documentation, when we download the image, the filename should follow the… (read more)

Firefox can take screenshots of pages or screenshots of custom areas of pages.

According to the documentation, when we download the image, the filename should follow the pattern: Screen Shot yyy-mm-dd at hh.mm.ss.png. If I use the :screenshot at the console, the pattern works as documented.

But Firefox is using a different pattern when I choose Take Screenshot from the context menu. The pattern includes the page's title. Example: Screenshot 2024-04-14 at 18-35-16 General ‹ Settings ‹ Geomaster Lda — WordPress.png.

Since the page title can have non common filename characters, I have problems with such filenames. My uploads to MediaWiki fails with such filenames. I know I can report or improve MediaWiki, but my question here is quite simple.

Can I change the Firefox's default pattern for Take Screenshot's downloads?

Asked by Jorge Gustavo Rocha 11 hours ago

Last reply by jonzn4SUSE 3 hours ago

Google Maps Street View

When the little yellow man is placed on to the map, and a direction arrow is clicked, the view just continues to spin round. Clicking on the 'X' in the top right hand cor… (read more)

When the little yellow man is placed on to the map, and a direction arrow is clicked, the view just continues to spin round. Clicking on the 'X' in the top right hand corner terminates street view. This does not happen with other browsers.

My OS is Debian 12, Firefox is the latest version 115.9.1esr (64bit).

Asked by johnh009 12 hours ago

Last reply by jonzn4SUSE 3 hours ago

Autofill

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card use… (read more)

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card used???

Asked by nick.fulford9 2 days ago

Last reply by NoahSUMO 4 hours ago

Tabs crashing after update

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes: bp-54c2b51c-f703-443e… (read more)

Help! I updated and now all my tabs are crashing and I'm on a deadline! I tried to rollback but couldn't find the exe. Here are the last 5 crashes:

bp-54c2b51c-f703-443e-85b7-243300240417 4/17/2024, 6:09 PM View bp-4df59d95-99ac-4c2f-8d4b-1e3cd0240417 4/17/2024, 6:09 PM View bp-8443dfc4-a3db-4cc9-93cc-90fce0240417 4/17/2024, 6:09 PM View bp-01363280-d496-4ee9-9764-871920240417 4/17/2024, 6:09 PM View bp-179f829e-6946-4479-93de-3af440240417 4/17/2024, 6:09 PM

Asked by sue75 7 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Overuse memory and Crashing firefox

Firefox is using very high memory and crashing a lot that causes my whole computer go hanged and I had to force shut down my computer resulting in lose of my work. I have… (read more)

Firefox is using very high memory and crashing a lot that causes my whole computer go hanged and I had to force shut down my computer resulting in lose of my work. I have 16GB of RAM, and Firefox was using 12GB and thats insane.

Asked by Divesh Kumar 5 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Trying to install and use J2SE plug-in

I am trying to access Oracle eBS instance but when I login to the page, I get a notification as shown in the image. After installing the plug-in and restarting the brow… (read more)

I am trying to access Oracle eBS instance but when I login to the page, I get a notification as shown in the image.

After installing the plug-in and restarting the browser, when I try to run the application, I get the same notification.

Asked by Vatsala.Saxena 10 hours ago

Last reply by James 7 hours ago

Firefox has done it again

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But o… (read more)

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

Asked by raydle1101 5 days ago

Last reply by cor-el 8 hours ago

How can I enable sound on pop-up blocked

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and ca… (read more)

Is there a way to enable sounds when the built in pop-up blocker blocks a pop-up or make the banner more noticeable? I often dont realize a pop-up has been blocked and cant figure out why I' not getting the new content

Asked by jpnyc 1 day ago

Last reply by cor-el 8 hours ago

YouTube

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a … (read more)

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

Asked by jwhawkins 10 hours ago

Last reply by cor-el 10 hours ago

extensions.json key

Hello I want to use extension xpi's from a shared external folder over multiple Linux profiles. So i examined the profile folder and found extensions.json. Though i can'… (read more)

Hello

I want to use extension xpi's from a shared external folder over multiple Linux profiles. So i examined the profile folder and found extensions.json. Though i can't find any documentation to it's keys online.

There's "rootURI:" with a "jar:file://path/to/extension.xpi!/", so i tried just replacing the path with the shared one. Though i observed that just makes firefox replace the path with the current one. So i examined further and found the "location:" key with the default value "app-profile". So my guess is, there's other values for other usecases, right?

So, in summary, what i need is:

  • documentation to extensions.json keys or possible values to "location" key.
  • if that isn't intended/doesn't work, how i can achieve my goal otherwise.

And please don't suggest the sync feature, that doesn't work for my usecase.

Asked by dani.priv+moz 13 hours ago

Last reply by cor-el 12 hours ago

Firefox quit unexpectedly

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting comput… (read more)

I can't open firefox. message says "firefox quit unexpectedly" and it won't reload. I tried Force Quit. I tried restarting my computer. I tried completely shutting computer down and restarting. It happened very suddenly yesterday.

Asked by ewvanier 17 hours ago

Last reply by cor-el 12 hours ago

Japanese Input not appearing

Since about one year I am unable to use Japanese input only in Firefox. When I try to switch with fcitx and control+space, nothing happens. However, fcitx-mocz works ever… (read more)

Since about one year I am unable to use Japanese input only in Firefox. When I try to switch with fcitx and control+space, nothing happens. However, fcitx-mocz works everywhere else on my computer (i.e. terminal, thunderbird, other browsers, etc.). Furthermore, I uninstalled fcitx and everything associated with it and reinstalled it according to this thread: https://support.mozilla.org/en-US/questions/1367181 (just with mocz for Japanese). This also didn't change anything. Any help is appreciated! My system: Operating System: Linux Mint 20.3 Kernel: Linux 5.15.0-91-generic Architecture: x86-64 fcitx version: 4.2.9.7 Mozilla Firefox 121.0

Asked by Paracelsus 3 months ago

Last reply by zeroknight 12 hours ago

What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (read more)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Asked by kurrent93 1 day ago

Last reply by zeroknight 13 hours ago