Showing questions tagged: Show all questions
  • Solved
  • Archived

I keep getting "unresponsive script" error reports and I've tried many options including refeshing firefox. any ideas?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gi… (read more)

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

Asked by JolietJim 4 years ago

Answered by JolietJim 4 years ago

  • Solved
  • Archived

MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE & unsecure message

Hi, I'm not able to access https://pixabay.com/ as I get the message above (question bar) showing. Having checked out Q&A I tried deleting the cert8.db file then re-… (read more)

Hi,

I'm not able to access https://pixabay.com/ as I get the message above (question bar) showing. Having checked out Q&A I tried deleting the cert8.db file then re-starting Mozilla, no joy. I am a bit reluctant to do a refresh as I'm unsure how it would affect my system? I am not that computer literate! I did do an SSL check & both their server & info bar url came back as A+.

Around the same time I now also can't access https://personofinterestdiscussion.com/ I did an SSL check & that came up with vulnerabiities. (I made a note of some if needed.) Their overall safety rating is F - grade capped to C . I haven't made any changes to my laptop lately (Windows 7) & haven't had problems accessing either site until a couple of days ago & I just don't know what to do to get back onto both. I have anti virus, anti spyware, anti malware etc installed with no problems, also Mozilla's website protection. I scan my laptop daily. This has came on so suddenly & I really want to get back onto both sites, so any help would be very much appreciated. Thanks!  :)

Asked by teammachine 3 years ago

Answered by teammachine 3 years ago

  • Solved
  • Archived

Why does Mozilla prevent me from accessing a website?

I don't use Firefox browser, but Mozilla is preventing me from accessing a https website because it thinks it is insecure. I use Comodo Ice Dragon browser. I do not have … (read more)

I don't use Firefox browser, but Mozilla is preventing me from accessing a https website because it thinks it is insecure. I use Comodo Ice Dragon browser. I do not have any type of security on my pc. I have turned of Ublock, https everywhere, comodo security & ghostery. Why has Mozilla taken control of my access to this website: https://elderscrollsonline.com/ ?

The web address is accompanied by a green padlock symbol & site securit is considered safe by the Comodo Ice Dragon browser.

This is the error I receive:

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

How is this possible?

The 'educated guesses' below are incorrect. I use Comodo Ice Dragon 60.0.2.10 & Windows 7, not Firefox 59.0 or Windows 10.

Asked by justinpbrown 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Firefox has experienced a network protocol violation that cannot be repaired.

Last night I did the new firefox update and every since then I have been getting the following error on multiple sites. Including Tumblr, Google, yahoo mail, and many oth… (read more)

Last night I did the new firefox update and every since then I have been getting the following error on multiple sites. Including Tumblr, Google, yahoo mail, and many others.

"Network Protocol Error

Firefox has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem."

I have tried searching out the answer on here and most said to just clear out the cache which is what I did and I am still receiving the error at random times on different sites. I can refresh and the site will load but then if I got to another page of the same website or a different site the error will just appear again. Thanks in advance!

Asked by AshiaNicole26 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Why have some trusted sites stopped loading with Firefox 63?

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with: Your connection is not secure The website tr… (read more)

Ever since I upgraded to Firefox 63, several trusted websites have stopped loading; instead I get sent to an error page with:

Your connection is not secure

The website tried to negotiate an inadequate level of security.

<www.thestar.com> uses security technology that is outdated and vulnerable to attack. An attacker could easily reveal information which you thought to be safe. The website administrator will need to fix the server first before you can visit the site.

Error code: NS_ERROR_NET_INADEQUATE_SECURITY


This also occurs with https://download-installer.cdn.mozilla.net/pub/firefox/releases/63.0.1/win32/en-US/Firefox%20Installer.exe

Is the problem at my end or theirs? If the former, what do I need to do to return to the behaviour for FF 62?

Asked by asraskin 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Since upgrade to 43.0.3 no certifcates work unless I back date system to 12/2015

Since the beginning of the year none of the sites I visit that require a certificate work. If I back date my system to say 12/23/2015 they work fine. I don't seem to ha… (read more)

Since the beginning of the year none of the sites I visit that require a certificate work. If I back date my system to say 12/23/2015 they work fine. I don't seem to have this issue with Internet Explorer. I'm not sure if this is a date issue or and issue with version 43.0.3 which I installed on 1/2/ 2016. Help!

Asked by SchuylerFarms 4 years ago

Answered by SchuylerFarms 4 years ago

  • Solved
  • Archived

reused_issuer

This message keeps appearing when I attempt to access a new site: SEC_ERROR_REUSED_ISSUER_AND_SERIAL The page for security certificates that is linked to from the error p… (read more)

This message keeps appearing when I attempt to access a new site: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

The page for security certificates that is linked to from the error page lists several errors but does not include this one. There is nothing showing up when I search your support pages. Please can you supply the information required to sort this problem out.

I have Kaspersky Total Security.

Thank you

Jon Freeman

Asked by freejon 2 years ago

Answered by freejon 2 years ago

  • Solved
  • Archived

Add ons page in Firefox displayed in poor graphics - issues with plugins?...

Hello, for the past 2 days my Firefox on my laptop has been acting weird when it has suddenly refreshed itself. When I go to the Add-ons page, the graphics looks very poo… (read more)

Hello, for the past 2 days my Firefox on my laptop has been acting weird when it has suddenly refreshed itself. When I go to the Add-ons page, the graphics looks very poor (see attached image) and so does Youtube. I went to see if any plugins were having issues and saw that the Java toolkit is at some vulnerable state and cannot be accessed (Firefox simply won't let me to that Java page as it is untrusted). I was trying to re-install the Session manager add on, but the entire graphics of that Add-ons' page looks disabled. My Firefox is up to date, according to the to Firefox itself. Please advise me what to do, as I would very much like to get my old (proper working) Firefox back, and which would be the best way to uninstall it, as clearly that didn't work either?

Thank you all in advance.

Asked by Micodude 3 years ago

Answered by philipp 3 years ago

  • Solved
  • Archived

Constantly getting SSL_ERROR_RX_UNKNOWN_ALERT when trying to access some sites and Youtube videos won't load

Hello, Just yesterday I started having issues on my computer with Firefox. I play Elite Dangerous and went to the forums to check a recent update, and instead it sends me… (read more)

Hello,

Just yesterday I started having issues on my computer with Firefox. I play Elite Dangerous and went to the forums to check a recent update, and instead it sends me to an error screen with the message: "SSL_ERROR_RX_UNKNOWN_ALERT."

Screenshots:

https://i.imgur.com/gwGHUxG.png

https://i.imgur.com/zLztR9u.png

I refreshed firefox, deleted cache data/cookiees, etc. I also uninstalled AdBlockerPlus thinking that was the problem. None of these solved the issue, and Firefox works fine on my home internet (same internet as this PC) on my Windows Surface Pro 3 tablet.

Thank You

Asked by flavivsaetivs 2 years ago

Answered by flavivsaetivs 2 years ago

  • Solved
  • Archived

Insecure connectoin on one website after another.

All websites are giving me an error. City & state governments and websites I used yesterday, etc. I don't want to do anything foolish, but this has become tedious. I … (read more)

All websites are giving me an error. City & state governments and websites I used yesterday, etc.

I don't want to do anything foolish, but this has become tedious.

I have none of the AVs listed in your instructions and Avira never presented problems before.

This is just one example: budget.weho.org uses an invalid security certificate. The certificate is only valid for the following names: *.herokuapp.com, herokuapp.com Error code: SSL_ERROR_BAD_CERT_DOMAIN

Asked by CiaoBella1 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

SEC_ERROR_OCSP_MALFORMED_RESPONSE on https://www.google.be and https://www.youtube.com ?

Since some days I get SEC_ERROR_OCSP_MALFORMED_RESPONSE on https://www.google.be and https://www.youtube.com I checked all information from Mozilla and on internet but d… (read more)

Since some days I get SEC_ERROR_OCSP_MALFORMED_RESPONSE on https://www.google.be and https://www.youtube.com I checked all information from Mozilla and on internet but didn't find any solution.Time setting is verified and ok. Other users on the same computer do not have this problem. Has somebody a clue ?

Asked by Tom 1 year ago

Answered by Tom 1 year ago

  • Solved
  • Archived

Warning: potential security risk. Unable to access yahoo.com

Hello I have had this issue for 3 days now. I am unable to access yahoo mail or yahoo in general because I get warning potential risk ahead message. I had to make twitter… (read more)

Hello

I have had this issue for 3 days now. I am unable to access yahoo mail or yahoo in general because I get warning potential risk ahead message. I had to make twitter account to be able to get in touch with yahoo support but they just offered a yahoo link which, of course, I am unable to open because of "potential risk ahead". I tried solutions suggested by people here at mozilla support, like clearing history, cache etc but it didn't work. I also tired accessing yahoo via internet explorer and chrome (installed on my father's laptop, windows 10) Of course same message appears. I am using windows 7 64 bit. I also tried Edge and of course it says yahoo site is not secure. I have never had these kind of problems before. I was always able to access yahoo via FIrefox and other browsers. It's really damn annoying because i see no solution to this damn crap. Also I am unable to upload a 170kb screenshot to show you the issue. Just keeps loading and loading and it doesn't stop. So I guess I will just have to describe it:

Firefox detected a potential security threat and did not continue to guce.yahoo.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for guce.yahoo.com. The certificate is only valid for *.amz-aws.jp. Error code: SSL_ERROR_BAD_CERT_DOMAIN

https://guce.yahoo.com/consent?gcrumb=gscOGxw&trapType=login&done=https%3A%2F%2Fwww.yahoo.com%2F&src= Unable to communicate securely with peer: requested domain name does not match the server’s certificate. HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Asked by Norgathaal 1 year ago

Answered by Norgathaal 1 year ago

  • Solved
  • Archived

using ff59.0.2 cant access amazon this error message www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E

do not have security software. dl'd and ran malwarebytes nothing found. www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error c… (read more)

do not have security software. dl'd and ran malwarebytes nothing found. www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Asked by zooecium 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unable to connect

So basically, Iv been trying to access steam & thesimsresource but weirdly an error message comes up It looks like this: Unable to connect Firefox can’t establish a c… (read more)

So basically, Iv been trying to access steam & thesimsresource but weirdly an error message comes up It looks like this:

Unable to connect

Firefox can’t establish a connection to the server at www.thesimsresource.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Im really confused as this has never happened before. If you have an answer to my problem please explain in a simple way as all this is extremely complicated.

Asked by HelpmeImAnIdiot 2 years ago

Answered by GµårÐïåñ 2 years ago

  • Solved
  • Archived

how do I permantly add exceptions

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allow… (read more)

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allows me to add an exception, and the window that comes up has an option to make the exception permanent, but it wont allow me to check the box to make it permanent. it would make things easier if i could make the exception permanent. how do i make this certificate a permanent exception? thank you for your time in this matter, and have a great day!

Asked by Greg juu-st Greg 1 year ago

Answered by McCoy 1 year ago

  • Solved
  • Archived

Why can't I log into my Macys.com account from Firefox? I can do it through Microsoft Edge (but would rather not)

I get an error from Firefox when trying to log into my Macys.com account. It says I don't have permissions to log on. However I have no problems logging in through Micr… (read more)

I get an error from Firefox when trying to log into my Macys.com account. It says I don't have permissions to log on. However I have no problems logging in through Microsoft Edge. I'd rather not use Edge, but if Firefox is going to be difficult and deny access I guess I'll have to.

Asked by scolarco 4 years ago

Answered by cor-el 4 years ago

  • Solved
  • Archived

I can't bypass certificate warnings anymore (HSTS)

In short, I want to be able to bypass certificate warnings. Yes, I've seen this: https://support.mozilla.org/en-US/questions/1169632 "When there is HSTS(HTTPS Strict Tran… (read more)

In short, I want to be able to bypass certificate warnings.

Yes, I've seen this: https://support.mozilla.org/en-US/questions/1169632 "When there is HSTS(HTTPS Strict Transport Security) set on the server, you cannot add a exception"

In less short, my case (because one needs to always justify one's methods), I set up a subdomain on a separate IP/host and I'm trying to test some project for which I use a webpage as a small visible part. However, the domain uses HSTS (HSTS == very nice).

However, I'm just casually testing something using a subdomain (or even a fake domain, or a real domain pointing to a new server being prepared, maybe using /etc/hosts) pointing to an external or internal IP on some old computer on my LAN or even on my own computer. And that's not possible anymore.

People should always have the option to bypass a warning, and I'm all for the warnings. If anything, there shouldn't have been a box with the option "always remember" ticked by default. There are other cases where this can be useful, some we don't even know yet.

Asked by BatManuel 2 years ago

Answered by philipp 2 years ago

  • Solved
  • Archived

Error code: SEC_ERROR_UNKNOWN_ISSUER

No matter which website I try recently I keep getting "Your connection is not secure" and Error code: SEC_ERROR_UNKNOWN_ISSUER Other web browsers work fine. I tried disa… (read more)

No matter which website I try recently I keep getting "Your connection is not secure" and Error code: SEC_ERROR_UNKNOWN_ISSUER Other web browsers work fine. I tried disabling Avira and have Firefox in my list of Windows firewall exceptions but the problem was not solved. Below is a dump of the error messages. Let me know what I can do to fix this issue once and for all. I am running Windows 10 and using Firefox 60.0.1 (64-bit)

www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

https://www.google.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIDRzCCAi+gAwIBAgIEWxB1+TANBgkqhkiG9w0BAQsFADB2MQswCQYDVQQGEwJV UzEbMBkGA1UECgwSQ29udGVudFdhdGNoLCBJbmMuMSswKQYDVQQDDCJDb250ZW50 V2F0Y2ggQ2VydGlmaWNhdGUgQXV0aG9yaXR5MR0wGwYDVQQLDBR3d3cuY29udGVu dHdhdGNoLmNvbTAeFw0xODA1MTUyMDQwMjRaFw0xODA4MDcxOTUzMDBaMGgxCzAJ BgNVBAYTAlVTMRMwEQYDVQQIDApDYWxpZm9ybmlhMRYwFAYDVQQHDA1Nb3VudGFp biBWaWV3MRMwEQYDVQQKDApHb29nbGUgTExDMRcwFQYDVQQDDA53d3cuZ29vZ2xl LmNvbTCBnzANBgkqhkiG9w0BAQEFAAOBjQAwgYkCgYEAwsXbrGozZwzGB1QVGP6N Nykl5GScJBVgMG/kUpJc6+koC+wu4+b2RNwMIHd42I8HS/84nf0NNMooc3yOM1Kh gexXGDKDa0eMCTMWs0fobNH6tYTJr1TQbYM9aK3vpdCqDJs3G7gE/1cH7hY5MGgv 2lZLxeoKFag7DzfGGavU1tMCAwEAAaNvMG0wEwYDVR0lBAwwCgYIKwYBBQUHAwEw DgYDVR0PAQH/BAQDAgeAMBkGA1UdEQQSMBCCDnd3dy5nb29nbGUuY29tMB0GA1Ud DgQWBBRiz5xdwnstoQ+lsGNLtCfI3OH14DAMBgNVHRMBAf8EAjAAMA0GCSqGSIb3 DQEBCwUAA4IBAQBYdNDKthe3FAk44Rsq5rr3qJ28v0O1vj7FAUTAPvI9WGf6QsHp yxZjgHgrVi8Vnncp99Os3sOxm7NKAC1I8caUHs1Y0BNaInPcokq/154P8LG2IIiy iuzeB9Rjku7KlZAujSNJmkdo2lGvaCwjyxka6I2/wzcHXrdq/ee2tEBsShTD7GYs qwdqvgUV/+AIQ0ioe2xyrypNSxb7wAUv+exRW9zUtie7h7Of2SoSlPuroHsejK9Y R2a1ZZKqXMDMyeZ3Nz2g00Wz9c96ruRRz7DjX6wQhIV1gLsm3yOavcA2l/TzuR4x 55P2g+nXPeVsAW2/R68E6Z70Zt87Mqx+KNWD


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIEKzCCAxOgAwIBAgIEV0+ulDANBgkqhkiG9w0BAQsFADB2MQswCQYDVQQGEwJV UzEbMBkGA1UECgwSQ29udGVudFdhdGNoLCBJbmMuMSswKQYDVQQDDCJDb250ZW50 V2F0Y2ggQ2VydGlmaWNhdGUgQXV0aG9yaXR5MR0wGwYDVQQLDBR3d3cuY29udGVu dHdhdGNoLmNvbTAeFw0xNjA2MDIwMzU3MDhaFw0yNjA1MzEwMzU3MDhaMHYxCzAJ BgNVBAYTAlVTMRswGQYDVQQKDBJDb250ZW50V2F0Y2gsIEluYy4xKzApBgNVBAMM IkNvbnRlbnRXYXRjaCBDZXJ0aWZpY2F0ZSBBdXRob3JpdHkxHTAbBgNVBAsMFHd3 dy5jb250ZW50d2F0Y2guY29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKC AQEAuEsAnD8pG0iLVFHRk/nYuSbo5zpQd4laQE+O+r/u/wG7WZxuFb6V+20PM9lZ aHxFe8LdtUd5Cexukc5mZUiK/8WkJ8tZYi/lGm2U9DDChiliZIg/bHey1Qknl8AZ J+pPR48/u50LRoMmCz3xwZAVZ4VFSuZF9gd1lRA2bEgz1vN1CBcyQzO6uBKndFA/ KHGnfYbU558Xv0qpTThKeuvpAr5ZfEy2/EMc6N1IUyVXyW7S2Huhdz9nybRPLkfz zU1gAMh9rF7Upr88Ps4vo6OEd6F7evTzT+0qyocup38JuU+85qXOy0Z5WX6nAnbu SRzJOAPn8/2UlkBnvHhmGt8dvQIDAQABo4HAMIG9MB0GA1UdDgQWBBQaHCKd3NSd P4iX8W/CXorLidrHEDAfBgNVHSMEGDAWgBQaHCKd3NSdP4iX8W/CXorLidrHEDAS BgNVHRMBAf8ECDAGAQH/AgEAMAsGA1UdDwQEAwIBrjAxBglghkgBhvhCAQ0EJBYi Q29udGVudFdhdGNoIENlcnRpZmljYXRlIEF1dGhvcml0eTAnBgNVHSUEIDAeBggr BgEFBQcDAQYIKwYBBQUHAwIGCCsGAQUFBwMEMA0GCSqGSIb3DQEBCwUAA4IBAQAY Y2OEF0wHtPaY97IojtXlcysMdweoseL+tLpF0T+oNBg19tlVVa+hNhfgmhGYBJKh 3hAfYemtWTn/fokzCK6t7EMF8uhGFhL/lB4q1KZwBi9aFASxAlbPktaFv1FJUOWK 5xOZ03leGUPapVI+cT3PI5bWyIb/8O9OZP0d+SVNRfnSBTDzyKQMdrGJreG+DTSd IRqcOTbAkb8VXdoJfAGHhdTbcAnVzVDcxMLdM14zQUsHGHTPnIeS2k/A4HAER0iT ugU0Lu8LlUK70tdVoUH5x91VWSlF6rtQP76cRZxRJx/3zp4QYFQqB+L0l3sxS6YS mL7lWHKPZsD5YtJF2kYe


END CERTIFICATE-----

Asked by romrom72 1 year ago

Answered by romrom72 1 year ago

  • Solved
  • Archived

Website error in WIndows 10 Home 64bit oem

Hey Guys and Gals, I have a website problem with Firefox in Windows 10 Home 64bit oem. I am trying to get to Cyberlink.com and I get error . I also get error if I try usi… (read more)

Hey Guys and Gals,

I have a website problem with Firefox in Windows 10 Home 64bit oem.

I am trying to get to Cyberlink.com and I get error . I also get error if I try using Chrome. Attached at 2 screenshots, 1 FF and 1 Chrome.

I cant access the site using either browser in wiindows 10.

Microsoft Edge accesses it fine thou. Also I have a Linux virtual OS on my system and I can access Cyberlink.com using firefox in it.

I thought maybe it was my system but it also happened on 2 other computer running Windows 7. But to be on safeside I ran Windows 10 troubleshooter and no problems were found. I ran SFC /scannow from Elevated CMD prompt and it found no errors. I than ran a DISM /Online /Cleanup-Image /CheckHealth and it found no problems.

Anyone else have an issue accessing Cyberlink.com (cyberlink dot com) just in case links are blocked?

And how would I fix the issue if it is only my system?

Please let me know. Thanks in advance Gren

Asked by Grendor 1 year ago

Answered by Grendor 1 year ago