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Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 1 week ago

Last reply by cor-el 4 days ago

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 6 days ago

Last reply by FredMcD 6 days ago

My bookmarks have disappeared

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup f… (read more)

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.

Asked by charlie47 6 days ago

Last reply by cor-el 4 days ago

Bookmark manager

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome… (read more)

Recently got a new PC with Windows 11 and since I downloaded Firefox the shortcut of CTRL+Shift+O will not open the bookmark manager. Does the same on Opera GX and Chrome. Not sure if I did something wrong in the PC settings but nothing I've tried has fixed the problem

Asked by josh10451 5 days ago

Last reply by cor-el 3 days ago

Bookmarks have disappeared after Firefox update

Today I opened firefox and all my bookmarks were gone. I am still sign up with my account, but nothing is showing up. Tool bar is empty. If I do restore in manage bookmar… (read more)

Today I opened firefox and all my bookmarks were gone. I am still sign up with my account, but nothing is showing up. Tool bar is empty. If I do restore in manage bookmarks it doesnt have anything to restore it from. I dont know what to do, please help.

Asked by sandgirl108 5 days ago

Last reply by Dropa 5 days ago

Firefox Bookmarks Every Page I Visit

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a … (read more)

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a similar question in 2016:

https://support.mozilla.org/en-US/questions/1077320

He seemed to think the problem was related to an app -- but someone else posted to that question and they did not have any new apps. Nor do I. I haven't knowingly installed any apps to Firefox in the last year.

Can someone please tell me how to stop the bookmarking function from booking pages automatically without my input?

Thanks.

Asked by b98765 2 days ago

Last reply by Terry 1 day ago

Bookmarks

After factory resetting my laptop, all my bookmarks are gone. When I try to the *restore bookmarks*, the only date available to select is after the reset. Any help? … (read more)

After factory resetting my laptop, all my bookmarks are gone. When I try to the *restore bookmarks*, the only date available to select is after the reset. Any help?

Asked by othersidesteve 1 day ago

Last reply by Dropa 1 day ago

  • Archived

How do I export just ONE bookmark folder for copying to another computer?

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer. When I go through the EXPORT BOOKMARKS TO HTML proces… (read more)

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer.

When I go through the EXPORT BOOKMARKS TO HTML process the html document created contains ALL 18 FOLDERS even though at the time of creating the document, at the bottom of the export menu page in the "NAME" slot it showed just the name of the folder I wanted to export.

As far as I know there is no way to edit the html document to delete the unwanted folders. If there is, please share the information.

Thank you for your assistance.

Asked by Leah3 3 years ago

Last reply by cor-el 3 years ago

  • Archived

How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 2 years ago

Last reply by eberger5 1 year ago

  • Archived

Malwarebytes is using a process/file that removed ALL my bookmarks from one computer!!!

76.0.1 Firefox 10.13.6 Mac os I ran Malwarebyetes and in restarting, it took a long time, after which ALL my bookmarks were gone. I cannot use the import/restore b/c whil… (read more)

76.0.1 Firefox 10.13.6 Mac os

I ran Malwarebyetes and in restarting, it took a long time, after which ALL my bookmarks were gone. I cannot use the import/restore b/c while it shows the bookmark dates, when click to restore it says "unable to import the process file" on ANY dare.

    WHen I restart computer, a red banner said toolbar and bookmarks won't display.THis can be caused by security software, read more....bla bla!
  I have sync and that doesn't restore anything-bookmarks or toolbar!!!

I called Apple and they said it was b/c they wanted me to upgrad os system to Catalina, which I am not willling to do yet!!

I also have an external hard drive and iCloud/time machine backups, but I can't get those to be accepted into the Firefox sidebar and toolbar--they just show up as quick view documents!!

Why the heck is there no phone support?!?!? Help!?!!

Asked by Olivia is goddess 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago