Lost tabs

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compar… (read more)

So, I've had this problem once already and solved it. Mozilla updated automatically and I lost all of my tabs (over a 100 tabs, mostly with books I wanted to buy / compare prices), couldn't restore the session and had no history. After a dramatic and prolonged freakout, I actually found help on this site and managed to open the correct upgrades.jsonlz4 files with the jeffersoncher scrounger website. I meant to save all of the links in a word file since I no longer trusted firefox to open my tabs after an update, but real life happened. I kept putting it off and was content to have the tabs on hand as a list on the scrounger website. But then ANOTHER automatic update happened and now I no longer find the old .jsonlz4 file - I have a few really old ones (from 2017 and 2019) but the one from around the time period of the first tab loss only has tabs about restoring lost history. I now, just as before, again have no history to find the tabs with the books I want that way. My question is: I would very much like to have those tabs back - some of those books were meant as gifts and finding them the analog way is possible, but very time-consuming. Is there any way I could find the correct .jsonlz4 file (I even remember the date it was modified as shown in file explorer - or should I just give up the whole affair as lost and no longer waste time on it? I'll try reinstalling firefox after I post this message, but given that it didn't work last time, I'm not very optimistic.

Thanks in advance, all the best Ana

Asked by ana.perpar 3 days ago

Last reply by ana.perpar 12 minutes ago

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a connecti… (read more)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Asked by scm999 25 minutes ago

Profiles

I've made and deleted several profiles using the profile manager. Why are the deleted profiles still listed in the appdata .....FF profile path? Can they be deleted? … (read more)

I've made and deleted several profiles using the profile manager. Why are the deleted profiles still listed in the appdata .....FF profile path? Can they be deleted?

Asked by rrfry2mkf 1 hour ago

The facebook password I change on Monday and works will not work the next day...every time!!

The facebook password I change on Monday and works will not work the next day...every time!! I NEED TO KNOW HOW TO FiX THIS PROBLEM since FB DOES NOT ANY SUPPORT>&g… (read more)

The facebook password I change on Monday and works will not work the next day...every time!! I NEED TO KNOW HOW TO FiX THIS PROBLEM since FB

   DOES NOT ANY SUPPORT>>>

Asked by perks219 2 hours ago

Huge consumption of resources (99%) whenever YouTube is playing

Playing youtube video on Firefox has become a hazard. The power consumption sharply rises whenever a video is plying AND (specifically) when the this youtube tab is the o… (read more)

Playing youtube video on Firefox has become a hazard. The power consumption sharply rises whenever a video is plying AND (specifically) when the this youtube tab is the one open (current). As soon as I move to another tab and let the video continue playing this problem disappears and resource consumption looks normal. Then if I go back to the youtube tab then it spikes again sharply.

It has been like this for a week or couple of days now.

Asked by jerriy 3 days ago

Last reply by jerriy 3 hours ago

Firefox Design. Continously and automatically backing up Sessions to an additional file and folder of my choice

A problem I'm not sure Firefox has addressed or resolved in all the years I've been using Firefox - even after it changed its programming, and the way it saves session (o… (read more)

A problem I'm not sure Firefox has addressed or resolved in all the years I've been using Firefox - even after it changed its programming, and the way it saves session (or even bookmark) backups to the profile folder, is: whenever Firefox is forced to shut down after a computer software issue (like freezing, blue screen, extreme sluggishness, etc.), and we presume (with fingers crossed) that Firefox will open back up with all our tabs intact for the past 7 - 20 days, but instead opens with them all missing and forever gone - even after immediately and instinctively proceeding to the profile folder (before shutting down Firefox) to recover them using Mozilla's recovery steps to replace the "places.sqlite" file, I periodically find that every single one of the recovery files has been re-stamped with the same date and time (and missing data) as the new places.sqlite file.

So I hope and pray, that because this issue happens to thousands of Firefox users over time - no matter what Firefox version update their using (because it has happened in several versions for me), that a terrific way to prevent forcing users to find and use a great sessions manager addon that saves tabs (with all their history - that won't also crash or easily be written over), or forcing users to constantly worry and remind themselves to manually backup the required profile files daily, or having to remember minimally, to backup the profile files "before" opening Firefox after a crash, (which seldom happens), that Firefox offers its users the option to set Firefox up to continuously and automatically save a complete new (additional) set of backup files to a different folder of the user's choosing, with the extra option to save a "set" number of session backups, where Firefox can't access them upon opening. Imagine how much anguish, anger and self loathing Firefox will eliminate in the world with this one simple option.

Here's another wish-list item. If Firefox could present the list of open Firefox windows that appear at the top right of the screen whenever hovering the mouse over the Firefox icon in the taskbar, I wish for the popup list to permanently nudge down so it "never" covers up my open tabs in each of the open window's (which is how I know I determin which of the numerous windows to navigate). And of course the list should self adjust whenever I turn the "Menu Bar" on or off. Thank you, in advance, for considering these two important items toward the Firefox experience.

If you're wondering why I haven't moved on to the latest version. It's because I all too "often" encounter my valuable "business" addons no longer working, and the miserable task of trying to go back to the previous version, or trying to find new addons that work half as good. Sometimes all of my addons disappear. I also wish I could turn off Firefox's constant reminder, to upgrade since I've asked twice before, with no Mozilla reply. Thank you again.

Asked by cvmenn 4 hours ago

Authenticator

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning Q… (read more)

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Asked by PetrSP7 5 hours ago

Tabs are constantly crashing

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hard… (read more)

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

Asked by alifreeman93 4 days ago

Last reply by alifreeman93 5 hours ago

Command line for Linux to detect http errors 404 500

Hello! I'm using firefox in tinycore linux to show chromeless some websites but sometimes the screens go white. As this is nothing that happends all the time just doing a… (read more)

Hello! I'm using firefox in tinycore linux to show chromeless some websites but sometimes the screens go white. As this is nothing that happends all the time just doing an F5 or refresh helps to restart the page and works fine. I need help to: Detect the white screen in firefox with a script in bash if possible.

I've searched for firefox command line but I can't find more deep command line to get this error and then execute a script to fix this.

The help from firefox -h I get is this

Usage: firefox [ options ... ] [URL]

      where options include:

X11 options

 --display=DISPLAY  X display to use
 --sync             Make X calls synchronous
 --g-fatal-warnings Make all warnings fatal

Firefox options

 -h or --help       Print this message.
 -v or --version    Print Firefox version.
 --full-version     Print Firefox version, build and platform build ids.
 -P <profile>       Start with <profile>.
 --profile <path>   Start with profile at <path>.
 --migration        Start with migration wizard.
 --ProfileManager   Start with ProfileManager.
 --no-remote        Do not accept or send remote commands; implies
                    --new-instance.
 --new-instance     Open new instance, not a new window in running instance.
 --UILocale <locale> Start with <locale> resources as UI Locale.
 --safe-mode        Disables extensions and themes for this session.
 --allow-downgrade  Allows downgrading a profile.
 --MOZ_LOG=<modules> Treated as MOZ_LOG=<modules> environment variable,
                    overrides it.
 --MOZ_LOG_FILE=<file> Treated as MOZ_LOG_FILE=<file> environment variable,
                    overrides it. If MOZ_LOG_FILE is not specified as an
                    argument or as an environment variable, logging will be
                    written to stdout.
 --headless         Run without a GUI.
 --ssb <uri>        Open a site specific browser for <uri>.
 --browser          Open a browser window.
 --new-window <url> Open <url> in a new window.
 --new-tab <url>    Open <url> in a new tab.
 --private-window <url> Open <url> in a new private window.
 --preferences      Open Preferences dialog.
 --screenshot [<path>] Save screenshot to <path> or in working directory.
 --window-size width[,height] Width and optionally height of screenshot.
 --search <term>    Search <term> with your default search engine.
 --setDefaultBrowser Set this app as the default browser.
 --first-startup    Run post-install actions before opening a new window.
 --kiosk Start the browser in kiosk mode.
 --jsconsole        Open the Browser Console.
 --jsdebugger [<path>] Open the Browser Toolbox. Defaults to the local build
                    but can be overridden by a firefox path.
 --wait-for-jsdebugger Spin event loop until JS debugger connects.
                    Enables debugging (some) application startup code paths.
                    Only has an effect when `--jsdebugger` is also supplied.
 --devtools         Open DevTools on initial load.
 --start-debugger-server [ws:][ <port> | <path> ] Start the devtools server on
                    a TCP port or Unix domain socket path. Defaults to TCP port
                    6000. Use WebSocket protocol if ws: prefix is specified.
 --recording <file> Record drawing for a given URL.
 --recording-output <file> Specify destination file for a drawing recording.

Asked by Fernando 6 hours ago

profiles

Hi ! Firefox asked me again to create a new profile. Third or forth time within a month or two. Nothing serious, I have to admit, takes a few minutes to recover bookmarks… (read more)

Hi !

Firefox asked me again to create a new profile. Third or forth time within a month or two. Nothing serious, I have to admit, takes a few minutes to recover bookmarks, reset duckduckgo as default search engine, etc., but why is it happening? Version 87.0, Windows 10, 64 bit.

And while I'm here... I use to download a lot of webpages, for information purposes, it's easier than to bookmark them all. Doesn't work correctly for a while now, they are not saved as webpages, but as something resembling html-format (or however to describe it)... Still working with Edge and Opera, so it must be a Firefox issue. And after each update Firefox was reset to French language automatically one or two days later, this also does not happen any more. I'm neither English nor French native speaker, so again, not a real problem, but why is it happening? or rather not happening any more?

Just curious... Thanks in advance for any hint Best regards Michael

Asked by micha.hoelt 1 day ago

Last reply by micha.hoelt 7 hours ago

Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 7 hours ago

Remote control in browser bar every time I start up Firefox

Every time I close out Firefox and then restart it, the browser address bar has an orange stripe with a robot icon that says my browser is in remote control mode. I have … (read more)

Every time I close out Firefox and then restart it, the browser address bar has an orange stripe with a robot icon that says my browser is in remote control mode. I have to go into the about:config panel and search for the "Marionette" options. If I toggle the two settings that are true/false and restart, the remote control goes away. I did not install this feature, I have no idea how to use it, I don't need it, and I'm tired of having to do this every time I open Firefox. It's ridiculously annoying to the point that I'm ready to start using another browser. The internet has NO practical help on how to fix this for anyone who is not an expert in computer code. I need a permanent fix for this pesky and annoying bug.

Asked by msand1126 8 hours ago

Trouble restoring firefox from backup

Hi, After losing my session history and bookmarks from using firefox's "forget last 5 minutes" feature on accident, I used shadowcopyview to create a backup of my old pro… (read more)

Hi,

After losing my session history and bookmarks from using firefox's "forget last 5 minutes" feature on accident, I used shadowcopyview to create a backup of my old profile. Now, after two reinstalls, I still cannot recover my session or bookmarks, even when replacing the old profile entirely.

JeffersonCher's wonderful scrounger has helped me to recover from a similiar blunder in the past, but this time, attempting to recover the session from a recovery file gave me 3 websites I haven't visited in 2 years and an error message when attempting to recover the bookmarks.

Anything you can provide would be a big help: I am very confused on how to really proceed.

Thanks!

Asked by Pendragonchen1 2 days ago

Last reply by Pendragonchen1 8 hours ago

change "mailto"

Hello, I'm reposting this question in better topic. After loading Firefox to 87.0 Now when I click on a "contact" button from a site I get 'courrier' from Microsoft. How … (read more)

Hello, I'm reposting this question in better topic. After loading Firefox to 87.0 Now when I click on a "contact" button from a site I get 'courrier' from Microsoft. How can I get my xxx@free.fr address (zimbra mail) instead. Help from mozilla doesn't help me! Years ago the same problem was solved with a button on the first opening of the mail box.

Asked by lanzarote 2 days ago

Last reply by lanzarote 10 hours ago

Ctrl key suddenly crazy zooming

All of a sudden when I hit the ctrl key my screen starts zooming in like mad. this is without pressing + or minus or touching my mouse. Means I'm not longer able to use c… (read more)

All of a sudden when I hit the ctrl key my screen starts zooming in like mad. this is without pressing + or minus or touching my mouse. Means I'm not longer able to use control C or Control V for copy and paste, and it's driving me mad. Any help?

Asked by kmerc 2 days ago

Last reply by kmerc 11 hours ago

Default folder is no longer last folder uploaded from??

When i upload files, the default folder that Firefox always opened was the folder from which I last uploaded a file. This is no longer the case. Now however, since abou… (read more)

When i upload files, the default folder that Firefox always opened was the folder from which I last uploaded a file.

This is no longer the case.

Now however, since about a month or two ago, when I try and upload a file, Firefox always opens one particular a folder on my website instead of the last folder I uploaded a file from.

Please, any way out of this trap?

I want Firefox to open the last folder that I uploaded a file from.

Thanks

Asked by ririri 11 hours ago