• Solved

Dear facebook team Please help My facebook account has been disabled without any reason...and i am not break any rules of facebook, so pls i request you pls check my account again and back me as soon as posible My account link

Your review was unsuccessful Hi Møhãměđ, Your Facebook account has been permanently disabled. You requested a review of this decision, but we still found that your acco… (read more)

Your review was unsuccessful

Hi Møhãměđ, Your Facebook account has been permanently disabled.

You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Community Standards. You can’t request another review.

i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

Asked by mm2154624 1 month ago

Answered by Paul 1 month ago

  • Solved

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana 3 days ago

Answered by T Fontana 2 days ago

  • Solved

lost bookmarks and no backups in library

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happen… (read more)

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happened, they all just disappeared? Any other advice to try please?

Asked by mumof5dooleys1 5 days ago

Answered by mumof5dooleys1 5 days ago

  • Solved

Gmail slower than frozen molasses and getting worse

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do w… (read more)

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do what should take a few minutes, if this is not fixed soon that will be the end of Firefox for me, I will use Opera instead.

Asked by a.frayed.knot.mate 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (read more)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Asked by mario1056 1 week ago

Answered by mario1056 1 week ago

  • Solved

Tab Groups Disappear after Save/Close

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs. Here's what I did: I created several … (read more)

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs.

Here's what I did: I created several groups by right-clicking and added tabs to each of the groups. Since it appears that only way to collapse a group is to "save and close group," I closed each group. Now they are all gone. When I right-click to create a new group or "add tab to group," the closed groups are nowhere to be found. Plus, I do not see a "list all tabs icon" on my toolbar to reopen the grouped tabs, which is what [article] says should happen.

Suggestions for making this work?

Asked by Mitch 1 month ago

Answered by Mitch 1 month ago

  • Solved

Can't access Tiermaker

I'm trying to access Tiermaker but it won't let me because it says it is insecure. On other browsers, however, I can access it fine without any warnings. I don't have any… (read more)

I'm trying to access Tiermaker but it won't let me because it says it is insecure. On other browsers, however, I can access it fine without any warnings. I don't have any accounts on there or anything that could be at risk. How do I access Tiermaker?

Asked by Watching Forests 3 weeks ago

Answered by Watching Forests 3 weeks ago

  • Solved

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (read more)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 4 months ago

Answered by Dave F 4 months ago

  • Solved

Disable Group Tabs

Hello, I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them. I've tried to change the v… (read more)

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Asked by DreaSpirit 2 months ago

Answered by Agent virtuel 2 months ago

  • Solved

Bookmarks are gone. Frequently visited webpages do not have bookmark blue star.

Bookmarks have been intermittently disappearing for weeks but I could always see the blue star when I visited favorite sites that I use upon starting my day that I had bo… (read more)

Bookmarks have been intermittently disappearing for weeks but I could always see the blue star when I visited favorite sites that I use upon starting my day that I had bookmarked. This morning all bookmarks were missing. I tried clearing cache which had worked to restore some bookmarks that were missing. Now everything is gone and I cannot recover them. There is an error that appears when I open Firefox re: bookmarks and I followed the steps but it did not work. I really need my bookmarks to do all the things I need to do, like everyone else, including medical information websites. I hope you all can get this figured out as it has been a problem for a month for me, on a PC. I know my favorites are stored somewhere on this computer but I cannot make them populate. If someone would like to take control of my computer and fix it for me, I would happy to let you do that. I have run sfc/scannow and chkdsk/f as well as a total virus scan with Norton. I have restarted my computer several times as well as done a complete shutdown several times.

Asked by LBSH 2 months ago

Answered by LBSH 2 months ago

  • Solved

My bookmarks are missing and the Bookmark Toolbar doesn't work

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmark… (read more)

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

Asked by Chiara Prezzavento 2 months ago

Answered by Chiara Prezzavento 2 months ago

  • Solved

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT 4 months ago

Answered by STARKNIGHT 4 months ago

  • Solved

Tab size now an issue?

I mean, the tabs size are already bothersome that if you have multiple tabs open it's annoying you can't read the title of the page on that tab. So, you change it manuall… (read more)

I mean, the tabs size are already bothersome that if you have multiple tabs open it's annoying you can't read the title of the page on that tab. So, you change it manually to size 200 instead of fabricated install as 76.

Who makes sure to change these to different size?

Tab width size config browser.tabs.tabMinWidth

Now, on the latest version, it shrinks on multiple tabs.

WHO IS AUTHORIZING THE RELEASES? I MEAN, DO YOU INTENSIONALLY MAKE ERRORS AND RELEASE THEM?

Firefox desktop on PC version: 136.0.0

Asked by Alti.2025 3 months ago

Answered by Alti.2025 2 months ago

  • Solved

Shortcut key for AI Chatbot sidebar?

Can you tell me the key(s) to open the AI Chatbot sidebar under Firefox Labs? (or implement one if you haven't) every time i hit the X to close it (as it takes up a lot o… (read more)

Can you tell me the key(s) to open the AI Chatbot sidebar under Firefox Labs? (or implement one if you haven't) every time i hit the X to close it (as it takes up a lot of space) there is no easy way (that i can find) to reopen it without clicking through a bunch of stuff. Thanks!

Asked by dripsalot616 5 months ago

Answered by TechHorse 5 months ago

  • Solved

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (read more)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Asked by smotedown 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Cant right click on windows in the taskbar to move windows after update

Any help to fix this would be much appreciated I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try… (read more)

Any help to fix this would be much appreciated

I have tried restarting both firefox and my computer, disabled all extensions and started firefox in safe mode. When I try to right click on a firefox window from the taskbar it just disappears.

I have my computer connected to my TV so often when I open it up some windows will be on my TV which is behind my desk so its a pain to move them back without this function.

Asked by jeremyjonesxxvii 4 months ago

Answered by nathanjpower 4 months ago

  • Solved
  • Archived

Whole desktop goes black screen sometimes starting videos

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of… (read more)

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

Asked by Fiaking 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

How to get a list of all the open tabs in a Firefox window?

Hello everyone, I've been using Firefox for quite some time and I always keep a bunch of windows open throughout a few workspaces on my laptop. However, this takes up a … (read more)

Hello everyone,

I've been using Firefox for quite some time and I always keep a bunch of windows open throughout a few workspaces on my laptop. However, this takes up a lot of resources and looks very messy. So, I've been thinking of writing a script/extension to simply store all the open links in a window to a named list that I can, then, come back to when I need and reopen. That way, I could possibly have different lists, separated by topic and stored in a single place.

I'm sorry if there is an obvious solution for this, I saw a couple of similar questions have been asked before, but none that I could use as reference.

Thank you for your time, have a nice week!

Asked by pedrobarrostorreaogaiao 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Customize the location of print headers and footers?

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)? I prefer the header to be url only, in the center. … (read more)

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)?

I prefer the header to be url only, in the center. While the footer has page on left; title in the center, and date on the right.

This used to be easy to accomplish with print options in older versions, then -- as the print dialog changed (and actually improved a lot in most *other* ways) I had to turn to about:config modifications like those described in the 1/27/21 reply here: https://support.mozilla.org/en-US/questions/1323433. But now I can't seem to find any way to have any control over print headers besides "on" and "off."

One problem I find with having both page title and url on top is that these can be long, causing one or both to be truncated.

I'm using Firefox 115.3esr.

Asked by Rick216 1 year ago

Answered by zeroknight 1 year ago