Firefox Support Forum

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Hi, I have been using FVD Speed Dial and created quite number of shortcuts for browsers. It was disabled without notified by Firefox. Anyway I can retrieve the link of shortcut I created? Or can I enable to FVD Speed Dial for a day for me to copy all the shortcuts? Thank you.

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont know what the parent folder is. I want to keep related bookmarks together. I can navigate to one web page in the sub folder from memory so I can see the folder it is in but have no way of determining the parent folder.

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Hello! I am using Firefox ESR in Linux Mint 18.3 32-bit. For convenience, a few years ago I've created a start menu (main menu) shortcut to quickly open a Private Browsing window. Before the recent switch from ESR branch 78 to 91 this shortcut was working as intended, but now, it opens a Private Browsing window and a regular browsing window. Here, I've made a short video about this issue that should help to better explain everything https://youtu.be/ccioyh0gJxA https://youtu.be/ccioyh0gJxA To some, this might seem like a non-issue, but I'd like to have a shortcut that would allow me to launch a Private Browsing window and a Private Browsing window alone.

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox 94.0.2...? This use to come up rarely, now it's every time I awaken and sign into computer.

The following message keeps occurring "Access Denied You don't have permission to access "http://www.ally.com/" on this server. Reference #18.14766268.1638375709.21216fcb "

No problem on other browsers

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There they are. But that's not what I'm asking. I want to see what has been stored on the Mozilla site in the way of bookmarks. I want to see what Mozilla will send to a second device when I get on that second device & tell the Firefox on the second device to synch. And not just bookmarks. I want to see everything that will get downloaded onto the second device when it synchs. I suppose it depends partly on what the second device is: PC, phone, something else. But that doesn't change my question. I'd like to list what is on the Mozilla site in the way of synching data. It's all well & good to say it's doing what it needs to. I think I'm in the trust but verify camp on this subject.

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this happening? I want the page to open at the top, please - as it always used to.

When I try to post a pic on Marketplace in Firefox I select the .JPG picture and upload it. The picture I want to post appears fine before I upload it. Once I upload it to Facebook, it just appears as a solid colour. I have attached a couple pics, one is of the pic I want to upload and the other is the pic after it is uploaded. I should state that if I use Chrome or Edge, it works fine. And if I try to post a pic to my timeline it works fine. I just have this problem when using FireFox and trying to post to MarketPlace I know, well just use Chrome or Edge, I DON'T WANT TO :-) I want to use my FireFox. Ian

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being taken over by your software?

Should I delete the program all together?

Is there a way to tell the software which sites to keep?

This software has not been thoroughly tested out. Take it off and go back to the drawing board.

Thanks,

Bill ... (I don't think I will actually be able to read your response. So, send a text to ...)

edited email and phone# from public and search/spam bots view as this is a public community support forum. You should get a email notifying of replies to thread.

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for example, Grammarly and Evernote are both green and I sometimes click on one when I want the other. I would also like to have the one I use most at the far right of the toolbar.

Since the most recent update Firefox is constantly freezes at random times. It happened during visiting my bank site, reading an article on NPR site, opening an email, etc. None of the freezes happened during start up, but the showed up at various times some within 10 minutes of browsing time. some after 3 hours of browsing.