Firefox Support Forum

Hi everyone!

When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and write a lot on the hard drive. I cannot actually say much more, because it not even possible to login in a console. The system is too slow and the console login times out... Firefox (or Web Content) writes wildly on the hard drive.

I used the Firefox provided by my Linux distribution (Linux Mint), but also the one downloaded from mozilla.org. The problem seems to be less frequent for the second, but it happend nevertheless.

The point is that this problem with Firefox happens sometimes, for example, when I forget the browser open on somehow demanding webpage (like in newspapers where there are a lot of media, graphics, and so on).

A point is also that I cannot replicate this "bug". If now I browsed the same pages that made the mess, nothing would probably happen.

I thought it had to do with the swap, but the system hanged both when the swap space was enabled and when it was disabled.

I saved a copy of the profile (and the cache) after the last crash, if they could be useful. The last time I had actually to force the shutdown of the computer, because there was no way to regain control over it.

Any ideas?

Thank you for your answers!

I am starting a new thread and repeating what I had written in the old thread which had too many responses to follow coherently.

I am not sure what td47 means as I don't have this issue as I only use DuckDuckGo which is there when open a new tab.

What want to know how you get the icons in the header of the screen to be "seeable". I believe with my header I always had white print which is now nearly invisible. Not only that but all the icons up there shrank and became outlines only instead of solid objects! I have cats batik_01 theme. It seems all the themes I have ever used had write print but I got by ok til now. Is it that I have to have a lighter toned theme in order to see everything up there again or what?

I'd take a screenshot but you can't of the header/or I don't know how to do this.

Every time I go to search from my ecosia , it suddenly started making my search go from the url address bar and I hate it immensely. How can I make it STOP and just act normal ?

1. This started happening since the last proton update.
2. When I open Firefox, it's completely white.
3. I can guess and press the minimize, maximize, and close keys but nothing is visible.
4. I tried opening Firefox in safe mode from command prompt, but even the UI for the prompt for it is white.
5. I am not sure what to do from here on out.
6. Please help. I am unable to use the browser since the proton update.

The bookmarks are now all spaced out so they can't be read and they take up 2 to 3 times more space. This is AWFUL. The tabs are now "floating around" so they don't look like tabs and also CAN'T BE READ. Isn't there anyone there that knows how to do graphics? Both of these things were just fine and DID NOT need to be changed. And now they're awful and unusable.

How do I change them back?

Hey all,

After recent update i noticed that amazon, news.google, gmail, olx and other websites, facing issues with the sites loading completely, it looks like the mobile version is loading, or some issues with website being loaded completely. I don't see any issue with opening those websites on chrome. Gmail is going crazy though, have to load it twice, sometimes i cannot send mails, keeping showing error.

Everyday i use firefox, but never faced any issues till date, this only after the last update, which is the dark theme as such. Any fix please?

subject: After update to Firefox 88 we got fat toolbar, fat tabs, fat menu, fat spaces between icons (compare screenshots with FF 87...88) in attach! Why did you do that? WHY? Why don't realize that there are many people sit with laptop/notebooks with screens HD 1366 * 768 new thick menus and tabs look terribly, half the content slides down, a third of the screen takes your non-sense fatty tabs and spaces!

Ok, is Firefox now run by gmail and Bill Gates? This new 'look' is horrible, hurts the eyes and irritates the soul, much like like gmail (which is why I use the basic HTML view there). And like the idiots at Microsoft, every new version is worse than the last (For God's sake, bring back windows 98! It worked, was easy to use, and had a great look, unlike the new Firefox!!!).

Everything was running JUST FINE before i turned on my laptop to find things had changed without my permission. Im just a basic man, not an I.T SPECIALIST. I just want to get on the net, thats it! Is that too much to ask seeing that with free will we chose Firefox, but its no better than any Microsoft crap. Takes hours to correct, if at all what these fools do to my routine online after their stupid updates. These fools must expect that everyone is a qualified proffessional who has plenty of time to fix this update mess. Its not the case FYI Firefox staff. And this stuff has been going on for years too and looks set to never end. Why cant my home page remain the same because guess what, it WAS working great until this so called update. What a mess.Firefox have caused me.

How the hell do i get my ORIGINAL, UNALTERED HOME PAGE BACK? Home tab disapeared as well which is common i see and has been going on for years now without an end in sight.. We seem to be the ones wiping Firefoxs arses, like little babies.

JUST SOME FRIENDLY INTELLIGENT ADVICE. HOW ABOUT DOING UPDATES WITHOUT TURNING EVERYTHING UPSIDE DOWN. Probably too much common sense for people today. Best thing is to just keep this internet to a minimum or you will be tearing youre out regularly.

Thanks Firefox for wasting my time on numerous occasions. Im very grateful for your expertise.

I have spent an hour of my work day trying to fix what you broke!!!!! I don't have time for this crap!!!!

• I am not a programmer. I don't want to have to manually change code.
• I want to run my business. Not fiddle with changed browser settings

Appearances didn't need to change. Where are the Tab borders. Tabs were contrasted against the menu bar. There were 3 dots in the address bar for a pull down that included Screenshots and Print Preview. ALL THIS IS GONE!!!!!!! WHY????? Fix it or do I need to find another browser?

I would add a screen shot but I CAN'T you took that ways too!!!!

06/10/2021 To experiment I tried the light theme. Inadvertently this theme has now become my default theme. I've clicked on the menu three bars and tried to disable this theme, but without another theme in place it doesn't allow you. There original theme is not offered as an option.

I'm completey reliant on bookmarks and tabs and would love to see the screen appear as it did yesterday. Please help. Windows 10.

jscher has been very helpful with my intense dislike of Version 89, but in the last few days, something changed here and I can't get back into that discussion.

I updated my upstairs PC to 89, then was absolutely horrified when I saw it. It's ugly. There is little to no differentiation between the different parts of the screen. My Bookmarks list had so much extra white space added that I had to scroll down three screens to see it all - it used to fit on one page.

You made the type smaller and the bubbles larger.

You changed the ENTIRE Options menu so it's now hard to find what I want, and some functions have been removed.

Also, your STOP POPUPS no longer works AT ALL. I am being inundated with them.

I was so angry at this terrible Facebook-like new version that I deleted FF completely, ran CCleaner and re-loaded Version 88. Of course I lost all my favorites while doing this. When I went back upstairs a few hours later, the update was re-done WITHOUT MY PERMISSION. Very sneaky.

I found out how to shut off all the Proton stuff, so I can now use FF upstairs. I see tons of "fixes" using CSS stuff, which I am not comfortable using. A browser should make these options EASY!

You say this is a "new, clean look." You didn't take into consideration that many users like the way it looked before, and don't want to re-learn an entire new program. Please add back in choices for those of us who are not IT geek coders and just need a simple, FUNCTIONING browser.

Prior to updating, when I typed a question from the Firefox homepage in the search box in the middle of the page, my search parameters would appear there where it would be easy to see. Now, every time I type anything in a search box, it jumps to the address bar, causing me to have to shift my line of sight to the top left of my screen rather than the center of the screen. Not to mention the text on the address bar is several orders of magnitude smaller than the test on the web pages search bar. So how to I shut this behavior down? If I click in a search box I expect my text to appear in that search box, NOT in the address bar.

How can I install ver 86 of firefox and prevent it from ever updating. I want the web sites I have visited for years to work again. I don't care if it is NOT "SECURE" WHAT! none of them have been secure. Neither is this 89 ver. When next mozilla wishes to force upon its users no end of frustrations. The reason will be because 89 is not secure!!!!! Give me a break already.

Das neueste Update ist grottig. Nichts funktioniert mehr... Wenn ich z.B. das Add-On "Hoxx VPN Proxy" auswähle, lädt es ewig, wird aber nie installiert, ebenso bei "Browsec VPN"...

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

Hi,

I recently had to "refresh" Firefox after internet connectivity issues (Firefox would randomly be unable to connect to the internet for several minutes at a time, many times throughout the day). A refresh seemed to take care of that connectivity issue, but it did reset everything else. I'm having issues now where Firefox is automatically logging me out of accounts that I would normally be logged into all the time. Passwords don't autofill anymore when I attempt to re-login to this accounts (even though post-refresh I have opted for Firefox to remember them).

"Delete cookies and site data when Firefox is closed" is currently UNchecked, and besides that, I haven't quit Firefox. I've put my computer (mac) to sleep several times but I don't quit firefox when I do this.

Any other ideas? I've used Firefox for years without a single issue but have had several things pop up over the course of the past month that are making it a bit inconvenient...

Thanks in advance-