ebay.com.au <--- fails to load page (Desktop Firefox 111.0.1)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried runn… (read more)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Asked by JBG84 14 hours ago

English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (read more)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 3 days ago

Last reply by Paraphraser online 2 days ago

Lost years of bookmarks and folders because of sync after reinstall

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser. However… (read more)

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser.

However, due to certain reasons, I had to reinstall my operating system again today. I downloaded Firefox once again, but unfortunately, I couldn't remember my password, so I had to reset it. After resetting the password, I initiated the sync process to recover my bookmarks. Unfortunately, I was unable to retrieve my bookmarks even though they were synced previously.

I am writing to ask about my options to recover my bookmarks. These bookmarks hold years of important information, and I cannot possibly find everything again manually. However, I have deleted everything from my old system, so I am not sure what options are available to retrieve my bookmarks.

Please help me to get them back somehow.... I read other posts saying that syncing is not a safe way for backup but I am lost here. My only option is to recover somehow from your servers but how would I do that??

If I go to "Import and Backup" I only have one option of restoration but it's not my old one, it's just the one created today.

Please try and help me to recover them.

Thank you,

Asked by Spgfrd 5 days ago

Last reply by Spgfrd 5 days ago

Push Notifications on the Windows 10's Action Center?

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser lik… (read more)

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser like it normally does.

Was this a update change or some setting I accidentally changed? (or changed on me) And How do I switch it back?

Asked by ChrisKit 6 days ago

Last reply by ChrisKit 3 days ago

  • Solved

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 1 week ago

Answered by cor-el 3 days ago

Can't open firefox normally. Can only start in Safe Mode.

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying a… (read more)

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying as a white screen (freeze). I can start it fine in safe more (hold shift and click on the icon). I just can't start it in normal mode.

My computer is using Windows 7.

What I've tried so far: 1) In safe mode I disabled every extension. Theme is already default. 2) Turned off hardware acceleration. 3) Cleared Startup Cache 4) Deleted Firefox from C:\Program Files (x86)\Mozilla Firefox and installed the latest version which seems to have installed it in C:\Program Files\Mozilla Firefox

Observations: 1) Changing the default user profile to a clean profile loads firefox fine. Switching it to my original profile causes it to freeze on load again. This leads me to believe that it's something to do with my profile. Possibly a corrupt file? 2)There are no error reports that I can find. 3) I noticed there was a firefox update rolled out on the 14th. Not sure if that has anything to do with this.

I've really like to not have to start a new profile. Is there anything else I can try?

Thanks!

Asked by DeathfireD 1 week ago

pdf Editor in Fire Fox

I learned that Firefox has pdf editor in the new version but I can't locate buttons to edit/fill a pdf document. I tried to search that on the web but could not find thos… (read more)

I learned that Firefox has pdf editor in the new version but I can't locate buttons to edit/fill a pdf document. I tried to search that on the web but could not find those. Would you please send me the tips on how to use this feature? Thank you.

Asked by ameenbajwa 1 week ago

Last reply by TyDraniu 1 week ago

Lost Mozilla

Hi, I had firefox installed on my Laptop and I also had Norton anti virus running in the background. Norton asked me to renew but I thought it was a wasted of money. I u… (read more)

Hi, I had firefox installed on my Laptop and I also had Norton anti virus running in the background. Norton asked me to renew but I thought it was a wasted of money. I unistalled Norton but it has taked firefox and my my passwords and bookmarks with it ?

Asked by chrisdev21 2 weeks ago

Last reply by Dropa 2 weeks ago

  • Solved

Can no longer see or customize extensions on toolbar!

All of my extensions just got moved into a single new extension button. I understand this feature was just added to 109 but is quite terrible. I can no longer see my ex… (read more)

All of my extensions just got moved into a single new extension button. I understand this feature was just added to 109 but is quite terrible.

I can no longer see my extensions on the toolbar. I now have to do even more clicks to access certain options or settings. Which is dumb as it now takes longer to get where you need to go.

This is a terribly added feature. Not sure how this passed. The quality of life is not improved in any shape or form with this. Only makes things worse.

For example. I have norton safe web and search. I now have to click on the extension button to see if a page is safe or now have to do multiple clicks to access that extension.

This new feature is terrible and I really hope it is reverted.

Asked by arugula 3 weeks ago

Answered by arugula 3 weeks ago

firefox 110.0 does not run after update

The new Mozilla Firefox (version 110.0) does not run after update on my system. After run it shows the window, but this window doesn't respond. The clean installation (of… (read more)

The new Mozilla Firefox (version 110.0) does not run after update on my system. After run it shows the window, but this window doesn't respond. The clean installation (of course with profile folder erase) doesn't fix the problem. I have tried both x64 and x86 versions.

The previous version installation (109.0.1) works fine.

There are some screenshots included. I use Windows 7 on Ryzen 7 2700X processor. Could you please advice, what can be done here?

Asked by VZtXRbQfVD 1 month ago

Last reply by cor-el 1 week ago

browser keeps crashing

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins.… (read more)

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins. I've sent the reports but I have not see a patch to fix the issues. Please help otherwise I have to go to another browser.

Here are the links to the sites I work online that keep crashing on the Firefox browser: https://acu.empirepro.com/AcumaticaERP/Frames/Login.aspx?ReturnUrl=%2fAcumaticaERP%2f https://outlook.office365.com/mail/inbox https://teams.microsoft.com/_#/conversations/19:175319c1-ef69-4f40-a21d-173c9a0afbad_8a69628f-f70f-4696-ae5e-430740483a19@unq.gbl.spaces?ctx=chat

Thanks, Oscar G.

Asked by oscar7 1 month ago

Last reply by Hogslice 2 days ago

  • Solved

How can we hide the new addons button?

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable t… (read more)

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable there?

Asked by Dan 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Error code: PR_CONNECT_RESET_ERROR

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR… (read more)

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Asked by MPolo62 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox freezing computer when play videos

I'm running Firefox v108.0.1 (64-bit) on Win 11 Pro v.22H2. Since the latest update, Firefox will stutter, freeze itself, and on several occasions freeze the entire compu… (read more)

I'm running Firefox v108.0.1 (64-bit) on Win 11 Pro v.22H2. Since the latest update, Firefox will stutter, freeze itself, and on several occasions freeze the entire computer when playing videos. I noticed it first when playing videos on Facebook, and then I saw it again today when a video page popped up when shopping on the Target site. I have uninstalled and reinstalled the app, but no change in behavior. On today's occurence, I was barely able to bring up Task Manager and kill the Firefox process. On at least one occurence, I got a Windows BSOD (very rare these days). Never had this issue until very recently so I assume (yes, I know...) it's associated with a recent update. No issues when playing videos using Edge. I tried finding an old version of Firefox to see if the problem would go away, but I don't see any method for doing so.

Asked by rick163 2 months ago

Last reply by willjoe24421 2 months ago

Install Firefox on Windows 11

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps fro… (read more)

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

Asked by nansandomeng 3 months ago

Last reply by James 3 months ago