• Solved

how to remove AI from my Firefox?

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug … (read more)

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Asked by AlexSeanchai 3 months ago

Answered by AlexSeanchai 2 months ago

Account locked for security reasons

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have … (read more)

My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?

Asked by Abhirang Sharma 5 months ago

Last reply by Abhirang Sharma 5 months ago

  • Solved

2fa not working. i've tried a couple of auth. apps.

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned… (read more)

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

Asked by AdrianRamos1 5 months ago

Answered by cor-el 5 months ago

YouTube autoplay when window is in forgeground

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses sta… (read more)

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

  1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

Asked by Randy Bacigalupo 4 months ago

Last reply by Rob R 1 week ago

Syncing Tab Groups

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question. I'm trying to sync my tab groups across m… (read more)

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question.

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

Asked by aaronlnewman 1 week ago

New 1Password / Firefox compatibility issues?

I have been using 1Password for years. Since the last update on Firefox, now none of the passwords will load into pages/logins. I am logged into 1Password and there's the… (read more)

I have been using 1Password for years. Since the last update on Firefox, now none of the passwords will load into pages/logins. I am logged into 1Password and there's the normal window popping up but I can't click on my username or password. In Settings it looks as though I've selected the option for it to auto-fill, but it no longer does. Help!

Asked by wonderkitt 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

firefox for my macbook

My firefox on my Mac will not open in full screen mode. It use to open in Full screen, but now no matter what I do when I close it out then try to reopen it, it opens in … (read more)

My firefox on my Mac will not open in full screen mode. It use to open in Full screen, but now no matter what I do when I close it out then try to reopen it, it opens in half screen mode. I set it to full screen mode in the setting but no luck. I tried deleting it and re-downloading it. I tried every tip online but nothing works.

          • @GMAIL.COM (Mod's note: censored)

Asked by aclark416 2 weeks ago

Last reply by Kiki 5 days ago

Mouse Clicker

Every so often while using firefox, my mouse will suddenly not respond to clicking, both from my laptop and my mouse. My cursor on screen is still able to move however, a… (read more)

Every so often while using firefox, my mouse will suddenly not respond to clicking, both from my laptop and my mouse. My cursor on screen is still able to move however, and my laptop keys are also still functional. Is this due to me having a couple of profile windows open at the same time, or another reason?

Asked by ruli28 2 months ago

Last reply by ruli28 2 months ago

i ve been locked out of my account

hello,last night some polish guy hacked my steam,ubisoft,facebook and google account,i managed to get everything back except mozzila, i get a error that im locked out of … (read more)

hello,last night some polish guy hacked my steam,ubisoft,facebook and google account,i managed to get everything back except mozzila, i get a error that im locked out of the account due to security reasons

Asked by Levi 2 weeks ago

Last reply by Kiki 1 week ago

  • Solved

My YouTube page wont complete its opening/loading process

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avai… (read more)

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avail. I see I can open YouTube properly using the Microsoft Edge browser, but Firefox is getting stuck in the opening/loading process. I even tried "restarting my Desktop PC (that I use for this everyday). It did not help.

Can you help?

Rob Horner

Asked by Rob Horner - Star Lake, NY 2 weeks ago

Answered by Rob Horner - Star Lake, NY 2 weeks ago

Pop up window that says I'm using older version of firefox

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser … (read more)

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.

Asked by Bugdriver 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Recent update [139] changed the size of text of bookmarks in folders in the bookmark toolbar

Updated recently from (I believe) 138.04 to 139.0.1, and immediately noticed that the size of font (and icons) had changed in the folders I have in the bookmark toolbar, … (read more)

Updated recently from (I believe) 138.04 to 139.0.1, and immediately noticed that the size of font (and icons) had changed in the folders I have in the bookmark toolbar, that is they are much smaller and thus also less space between. Why this, and is it possible to change the size, without changing something else?

It's possible that many don't have folders in the toolbar and thus don't notice, but I have 2-3 apart from bookmarks.

I remember a change many versions ago that increased the space between entries in the bookmark menu, and also in the bookmark toolbar folders. That was too much and I found a setting [in config] that could be changed to decrease the space back then. (I haven't looked for that solution now, probably have some doc somewhere, and won't bother searching since this is different. Same with this case; I did some quick initial search but found next to nothing and older. BTW, this is one of the downsides of changes like these and similar; the day you have too move to another OS version, i.e. reinstall everything you also have to keep documentation of all these little changes, apart from all the other things you'll have to export or save.)

Asked by atria 3 weeks ago

Last reply by Jack 6 days ago

Recently Bookmarked List

I do not want "recently bookmarked" to appear with my Bookmarks. How can I remove it? Right-clicking and changing the "browser.bookmarks.showRecentlyBookmarked" preferenc… (read more)

I do not want "recently bookmarked" to appear with my Bookmarks. How can I remove it? Right-clicking and changing the "browser.bookmarks.showRecentlyBookmarked" preference no longer work.

Asked by BOB 3 weeks ago

Last reply by Agent virtuel 2 weeks ago