SaveFrom.net

It seems a virus is avoiding the correct working of this plug-in: Ummy video downloader appears every time I try to download a video clicking on SaveFrom.net. I tried to … (read more)

It seems a virus is avoiding the correct working of this plug-in: Ummy video downloader appears every time I try to download a video clicking on SaveFrom.net. I tried to reinstall Firefox, but unsuccessfull: is there any other way to remove this Ummy video downloader? By the way I never give consent to install it so for me it is undesired like a virus.

Asked by gdalpra57 39 minutes ago

Last reply by McCoy 24 minutes ago

Picture-in-Picture subtitles not showing in Crunchyroll

When watching on Crunchyroll, the video pops out with PIP but the subtitles continue showing in the main player. It uses "softsubs" so maybe there is a compatibility iss… (read more)

When watching on Crunchyroll, the video pops out with PIP but the subtitles continue showing in the main player. It uses "softsubs" so maybe there is a compatibility issue between Firefox PIP and Crunchyroll's player?

Asked by petro605 6 hours ago

Last reply by McCoy 33 minutes ago

message not connected to secure server

I get this message when trying to connect to different things that were working fine earlier this is the message I get when I try to connect to amazon or my printer Sec… (read more)

I get this message when trying to connect to different things that were working fine earlier

this is the message I get when I try to connect to amazon or my printer

Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more… I thought my Yahoo mail had been hacked so I followed the instructions to check and i must have clicked on something that has now locked me out of most things I need

Asked by betty.walls711 6 hours ago

Last reply by FredMcD 37 minutes ago

Firefox Monitor Email Breaches - Go to website to change password, website finds no accounts for that email - Why? Anything I should/can do?

Just checked Firefox Monitor for any breaches on my emails. A new alert from a couple of days ago showed up for LiveJournal from 3 years ago. I don't remember making an a… (read more)

Just checked Firefox Monitor for any breaches on my emails. A new alert from a couple of days ago showed up for LiveJournal from 3 years ago. I don't remember making an account but wouldn't be surprised if I did. I went to the site to delete the account and when I entered my email in to the forgotten username page the site tells me "No username(s) for this e-mail address: [The email that showed up on the breach.]"

If the website can't find anything even attached to that email is there anything I should or even can do to protect my email, info, etc?

I don't remember ever using the site and don't believe I put any personal info on it but if there is anything I should do I would rather be safe than sorry.

Thanks for your help!

Asked by MovieMissa 5 hours ago

Last reply by FredMcD 39 minutes ago

Firefox wont load.

Firefox will not load. Error message " Firefox is already running, but is not responding. The old firefox process must be closed to open a new window" There are no other… (read more)

Firefox will not load. Error message " Firefox is already running, but is not responding. The old firefox process must be closed to open a new window"

There are no other instances of firefox running. I have tried all fix suggestions on the net, also uninstalled and reinstalled 6 times. No result. This all started just after firefox added their new tracking blocker features. I saw Facebook and a few others had trackers on my browser which had been blocked. Day later, firefox no longer works. This was couple months ago now.

Asked by mataatuatewaka 1 hour ago

Last reply by FredMcD 47 minutes ago

Problem with my fire fox browser

HI there I hope you can help me. when I type something on the search bar on the top this what I get ( please look at the attachment ) at the bottom of my page. It is ver… (read more)

HI there I hope you can help me. when I type something on the search bar on the top this what I get ( please look at the attachment ) at the bottom of my page. It is very annoying. I have to reinstall the Firefox 2time in safe mode and without and lastly restart my computer and it is not working, any idea? Please look at the attachment

Asked by ranaz123 1 day ago

Last reply by McCoy 1 hour ago

How can find my javascript issue

Hello, I'm a developper on the "Rainbow" application, when I try to call a device in Webrtc firefox crashes. So, this issue also exists in safe mode This bug doesn't exis… (read more)

Hello,

I'm a developper on the "Rainbow" application, when I try to call a device in Webrtc firefox crashes. So, this issue also exists in safe mode This bug doesn't exist on chrome The id : b73b7934-bfe8-4734-8f16-372180200529

So, I don't know in my code where the issue comes from, and if I activate the debug, with breakpoints and step by step, I don't reproduce the issue.

So, can you help me to know how to find the issue (if the bug is in my side)

thanks

best regards

Philippe

Asked by philip.lemaire 20 hours ago

Last reply by the-edmeister 6 hours ago

Using an secondary email adress as a new account

Hi, I had an second email address added to my account. I removed it, because I want a second account for this address. But this is not possible. If I want to create a… (read more)

Hi,

I had an second email address added to my account.

I removed it, because I want a second account for this address.

But this is not possible.

If I want to create a new account through the firefox interface, it seems like it is still connected to my old account. If I want to initiate a password reset, this is not possible.

What can I do?

Asked by kb15 19 hours ago

Last reply by the-edmeister 6 hours ago

Crash at startup if Firefox not properly quit before shutdown Debian Buster

Hello, One of my last Crash ID report : 49e3c347-5deb-4659-b9d1-281b00200514 I experiment this problem on two of my computers. Both are running Debian Buster. If I don't … (read more)

Hello,

One of my last Crash ID report : 49e3c347-5deb-4659-b9d1-281b00200514

I experiment this problem on two of my computers. Both are running Debian Buster. If I don't forget to quit Firefox before shutting down my computer, then I believe I won't have problem the next time I switch on my computer and launch Firefox.

However, as most of the time, if I shutdown my computer with Firefox still being open, it seems that Debian Buster doesn't close properly Firefox. In fact, if Firefox was still open when I switch off my computer, I can be sure (100% of the time) that at the next startup, Firefox won't be able to launch the previous session and I'll have to "restore my last tabs".

No other software seem to suffer from the way Debian Buster switch off. Only Firefox.

Thank you for any help one could give me,

Regards, Thatoo

Asked by Thatoo 1 week ago

Last reply by the-edmeister 6 hours ago

Passwords

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise… (read more)

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise? Also, My desktop is a Mac and my email is cox.net My phone is Android with Gmail.com. How can I merge the two? I've stopped using Safari because I can't get my passwords on my phone...and i refuse to switch to Iphone. Love my Android. Any help? Thank y'all very much.

Asked by sealevel2 12 hours ago

Last reply by the-edmeister 6 hours ago

Alt-D keyboard shortcuts stops working after prolonged use

After a long browser session, sometimes the keyboard shortcut Alt-D stops working, but other keyboard shortcuts like Alt-H work fine. The shortcuts F6 and Ctrl-L still wo… (read more)

After a long browser session, sometimes the keyboard shortcut Alt-D stops working, but other keyboard shortcuts like Alt-H work fine.

The shortcuts F6 and Ctrl-L still work.

A restart of the browser fixes it though, so I haven't explored further.

It's not easy to replicate consistently; Firefox doesn't show it when first opened, but after prolonged use it may occur and then stay that way until restarted.

I am using Firefox version 76.0.1 (64-bit) on Ubuntu 18.04. I am not using the [German version of Firefox].

I know I can make this go away with a restart, I'm just curious if there's some troubleshooting steps I could take to identify the cause.

Asked by Nathaniel Beaver 1 day ago

Last reply by cor-el 6 hours ago

How do I sync my Firefox mobile sync data to my computer

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone s… (read more)

I want to know how to sync from my phone to my computer not from my computer to my phone. My computer sync data is corrupted and there's no backup files, while my phone still has all it's files. Firefox was spiking my ram usage by 60% or more yesterday so I uninstalled and reinstall it even though the old and new was both the latest version. When I signed on again, my computer sync data would not bring back my bookmarks, passwords, add-ons, etc..

That's why I want to know how to sync from my phone to my computer, but now my phone can't even sync, if I sync it the date doesn't change at all that it was last sync today. it shows the very last time i sync on my phone which was a month ago. I tried looking up this problem and there were some people who had same problem a few years ago but they still have their files. I have zero files of backup of anything on my computer

Asked by Bell 15 hours ago

Last reply by the-edmeister 6 hours ago

We can't run that video

Hello guys, there is the next problem with the same story window. Not it isn't able to run a video. What is blocked or disabled ... With thanks in advance, Hans … (read more)

Hello guys,

there is the next problem with the same story window. Not it isn't able to run a video. What is blocked or disabled ...

With thanks in advance,

Hans

Asked by hans55 10 hours ago

Last reply by FredMcD 7 hours ago

oneplus site crashes

everytime i go to oneplus.com it crashes on some page and did't make me scroll up or down specifically, when tried to buy 8 pro https://www.oneplus.com/oneplus-8-pro?from… (read more)

everytime i go to oneplus.com it crashes on some page and did't make me scroll up or down

specifically, when tried to buy 8 pro

https://www.oneplus.com/oneplus-8-pro?from=8pro

i can't scroll down/up to configure the phone

anyone has the same problem ... and if not how can i fix it ??

Asked by Sado0og 9 hours ago

Last reply by FredMcD 7 hours ago

firefox crashing

here are the report that I submitted for the crashes bp-6c2ae2d4-c7ef-46bf-be50-d0b4d0200529 5/29/2020, 5:34 PM View bp-49fe4ed0-1902-4bbb-b30b-95cb40200528 5/28/2020… (read more)

here are the report that I submitted for the crashes

bp-6c2ae2d4-c7ef-46bf-be50-d0b4d0200529 5/29/2020, 5:34 PM View bp-49fe4ed0-1902-4bbb-b30b-95cb40200528 5/28/2020, 6:06 PM View bp-197e07f7-e35c-4195-b309-5a8350200527 5/27/2020, 6:12 PM View bp-ab769325-a0be-43f1-91c1-9a85c0200527 5/27/2020, 6:11 PM View bp-f259c9b8-1d74-4b6a-8516-1cfcd0200527 5/27/2020, 4:07 PM View bp-0a34199b-9c0e-4040-93a9-8f32b0200526 5/25/2020, 7:38 PM View bp-aba8b50b-f9d7-4bac-9b88-f9f3a0200526 5/25/2020, 7:25 PM View bp-56c3502f-0096-4993-a874-b22360200526 5/25/2020, 7:25 PM View bp-a7d4b03f-a610-403c-8346-a31be0200524 5/23/2020, 10:39 PM View bp-ce482496-fe9b-4fd3-8a59-de9e60200524 5/23/2020, 9:11 PM View bp-a4e5e07d-b881-4bf5-b8bc-9ade20200524 5/23/2020, 9:11 PM View bp-fbb1e292-1284-4258-a373-1c06d0200524 5/23/2020, 9:10 PM View bp-dbc20f44-cdd0-4105-a041-94c230200524 5/23/2020, 9:04 PM View bp-28fa6a94-1bb5-4bd0-8dc4-addd10200524 5/23/2020, 9:04 PM View bp-816b750e-af84-42ae-9bb7-1da6d0200524 5/23/2020, 9:04 PM View bp-efdabc47-0e27-4c09-bbbb-bdaa10200524 5/23/2020, 9:04 PM View bp-36a22996-b86d-4cd0-9cf1-cf9120200524 5/23/2020, 9:03 PM View bp-dfe8a70a-8084-4bf5-b453-9488e0200524 5/23/2020, 9:03 PM View bp-fcb3b2a2-3d30-4438-9f0e-0827c0200524 5/23/2020, 8:59 PM View bp-793d22d0-bb62-4d73-a6ad-164370200522 5/21/2020, 9:40 PM View bp-c16221ef-9924-4354-baf8-dfb0a0200522 5/21/2020, 9:36 PM View bp-607e952e-5d82-4436-9fe3-fc9e70200521 5/21/2020, 6:04 PM View bp-393f3e32-6dc9-4424-85f0-8a1fd0200521 5/21/2020, 4:43 PM View bp-09fd69a5-77be-4a2d-8640-2c3e80200521 5/21/2020, 4:33 PM View bp-10929dfa-deb3-4850-a913-4cd5b0200521 5/21/2020, 4:33 PM View bp-d3b5152c-b0ce-4401-b9f9-cdf9b0200521 5/21/2020, 4:32 PM View bp-d50c6627-6e4e-4ade-8438-37ffc0200519 5/19/2020, 4:09 PM View bp-071a7102-bccd-4947-a1a9-987eb0200519 5/19/2020, 4:08 PM View bp-556a2428-5910-4e94-96e4-3a6fc0200519 5/19/2020, 3:56 PM View bp-909a573d-0028-46af-9bdf-0eecf0200517 5/17/2020, 2:49 PM View bp-68802430-88d6-4987-bc81-642020200517 5/17/2020, 2:47 PM View bp-287a85ce-c5e9-4f69-9cc3-361820200517 5/17/2020, 2:47 PM View bp-381281da-552c-4770-ba67-d6bbe0200517 5/17/2020, 2:46 PM View bp-2fa3dcf3-b1b3-4fe4-8f31-ec3d50200517 5/17/2020, 2:40 PM View bp-c4a4605b-f098-4e17-9e33-f78090200517 5/17/2020, 2:39 PM View bp-8d395683-ee26-4283-9959-05ffe0200517 5/17/2020, 2:18 PM View bp-5560c40b-0203-47e0-9b6b-1c0fd0200516 5/15/2020, 10:23 PM View bp-fa14d450-fa85-489b-9e5e-900490200516 5/15/2020, 10:15 PM View bp-8d5f69c9-9251-4774-82e6-499c30200529 5/29/2020, 6:09 PM View bp-e3bcd7ca-a6c8-4d1b-aff5-4534b0200529 5/29/2020, 6:09 PM View bp-6c6e96d2-4209-43d9-81a4-82d4f0200529 5/29/2020, 6:09 PM View bp-d06317af-ef9d-4bae-ac4c-d8b0a0200529 5/29/2020, 6:09 PM View bp-42cc28ac-1d2e-492e-9674-2d46c0200529 5/29/2020, 6:09 PM View bp-7d401be3-e3e4-414e-bb34-05a3b0200529 5/29/2020, 6:09 PM View bp-11e9a07c-ee24-4f42-a4c0-a615e0200529 5/29/2020, 6:09 PM View bp-1d147b57-df35-4021-95af-3339d0200529 5/29/2020, 6:09 PM View bp-f46182d6-6232-4a23-b1ac-538100200529 5/29/2020, 6:09 PM View bp-12905c9f-6077-4e1e-8143-8f1a10200529 5/29/2020, 6:09 PM View bp-e9b58d6f-a5e1-4b6b-8f7b-e21cd0200529 5/29/2020, 6:09 PM View bp-92f8e50b-0be9-48fa-a285-081f00200529 5/29/2020, 6:09 PM View bp-75351d38-0d39-4eb7-bf1f-bddac0200529 5/29/2020, 6:09 PM View bp-6c9d9622-83c3-4e9e-9a5c-eec7f0200529 5/29/2020, 6:09 PM View bp-7196bf20-7d18-48cf-b726-a0eea0200529 5/29/2020, 6:09 PM View bp-e8e7461d-f3e7-42a8-9606-f14750200529 5/29/2020, 6:09 PM View bp-c056428f-ef3f-4b8a-975a-39edb0200529 5/29/2020, 6:09 PM View bp-0ce7eb9a-6709-4334-89b3-bfc690200529 5/29/2020, 6:09 PM View bp-c4f46f6d-5238-4efe-896b-0c10d0200529 5/29/2020, 6:09 PM View bp-4b513e8d-a3a8-4c21-86e8-648960200529 5/29/2020, 6:09 PM View bp-fc644cf0-9d86-4cf2-be2e-a18ff0200529 5/29/2020, 6:09 PM View bp-82ec89ee-2935-4c00-89aa-2498f0200529 5/29/2020, 6:09 PM View bp-831e4287-d614-454b-9798-a330c0200529 5/29/2020, 6:09 PM View bp-5b3b4f2f-00d6-4b41-b4ad-7d3c70200529 5/29/2020, 6:09 PM View bp-8d0c37fc-6bcf-47fb-b823-7c99a0200529 5/29/2020, 6:09 PM View bp-b6faa9d5-a8f6-4e19-b8e4-7b2b60200529 5/29/2020, 6:09 PM View bp-ed21f1f4-1dc4-491a-bedd-de4d70200529 5/29/2020, 6:09 PM View bp-f4a240f0-b3e6-493d-8734-251c60200529 5/29/2020, 6:09 PM View bp-2b3ebb99-3ed6-4921-af93-4e00a0200529 5/29/2020, 6:09 PM View bp-2a619d12-845a-4383-917f-592ca0200529 5/29/2020, 6:09 PM View bp-b1af67cb-fc82-4520-92d4-a2a110200529 5/29/2020, 6:09 PM View bp-b8c56ec9-aabe-4ffc-89eb-790950200529 5/29/2020, 6:09 PM View bp-5fed5eb8-70b0-4ef5-9dc8-d03ab0200529 5/29/2020, 6:09 PM View bp-41c64d18-9032-4806-9f95-86e3e0200529 5/29/2020, 6:09 PM View bp-963cbf34-1a3b-4c34-820d-02b480200529 5/29/2020, 6:09 PM View bp-e84acb1d-98a7-4332-9ccc-e9c890200529 5/29/2020, 6:09 PM View bp-fd6e7f01-5e46-4a18-948f-0f8dd0200529 5/29/2020, 6:09 PM View bp-57c98abf-2e62-4825-b829-d17850200529 5/29/2020, 6:09 PM View bp-39521fb3-743f-459e-ba7e-915e20200529 5/29/2020, 6:09 PM View bp-b67029ae-3138-4673-87bd-0ad090200529 5/29/2020, 6:09 PM View bp-4ac3b5ab-db02-4aea-b6c5-4fc610200529 5/29/2020, 6:09 PM View bp-a8c769b6-1283-4114-a593-5aa080200529 5/29/2020, 6:09 PM View bp-02fb397f-3b63-4319-89fd-c16570200529 5/29/2020, 6:09 PM View bp-d53c4ab9-e669-42d4-8c50-a06ff0200529 5/29/2020, 6:09 PM View bp-462d2e34-fadd-47f9-9018-3b8dd0200529 5/29/2020, 6:09 PM View bp-1830b883-1589-485e-917f-2c5a40200529 5/29/2020, 6:09 PM View bp-d5efab4d-88af-47a9-95b9-cfd650200529 5/29/2020, 6:09 PM View bp-dc2b999d-e18b-4bc0-a1b5-633f70200529 5/29/2020, 6:09 PM View bp-d564fa1b-b6c2-4684-b23c-4f43a0200529 5/29/2020, 6:09 PM View bp-fb5216fd-7d51-4c92-8cc9-636390200529 5/29/2020, 6:09 PM View bp-0931295f-0bfc-4169-afb8-a817f0200529 5/29/2020, 6:09 PM View bp-89e86bb0-5ae3-4a87-a72f-bae200200529 5/29/2020, 6:09 PM View bp-eaa9bfee-cdcb-4b52-818b-72e8a0200529 5/29/2020, 6:09 PM View bp-e746be71-73b4-44a7-a28f-f902a0200529 5/29/2020, 6:09 PM View bp-f0b4b60c-6868-49e1-943f-7f39f0200529 5/29/2020, 6:09 PM View bp-56f6f986-7df4-4adc-8be7-af5d00200529 5/29/2020, 6:09 PM View bp-21c3c14f-8c32-4e56-99a4-4ba000200529 5/29/2020, 6:09 PM View bp-04b92b9d-ba78-4c79-9b71-2ebcd0200529 5/29/2020, 6:09 PM View bp-c84a5065-6679-4b8f-bd2b-8b6170200529 5/29/2020, 6:09 PM View bp-2acd8ccf-0294-47a2-88b5-fda170200529 5/29/2020, 6:09 PM View bp-904c31a3-e8d4-4141-9c34-647ac0200529 5/29/2020, 6:09 PM View bp-2590ba65-49bd-4206-b3c7-019150200529 5/29/2020, 6:09 PM View bp-0015b460-737f-4a8a-a758-5dd000200529 5/29/2020, 6:09 PM View bp-051b2d7f-31d9-4b94-8b09-44c0f0200529 5/29/2020, 6:09 PM View bp-6f603dea-e472-4c06-9a3a-1f2e50200529 5/29/2020, 6:09 PM View bp-85d6c2bb-f6be-4e0c-b5fd-f97a90200529 5/29/2020, 6:09 PM View bp-92462163-6a91-4cb7-a4e8-7b6e30200529 5/29/2020, 6:09 PM View bp-f43a66fa-be34-4720-8c66-2bab00200529 5/29/2020, 6:09 PM View bp-0bf0381d-d06e-4812-bfbf-e06d50200529 5/29/2020, 6:09 PM View bp-a8ad1239-4c72-4a20-b4ad-539250200529 5/29/2020, 6:09 PM View bp-25e4101a-8e62-4ba4-83ae-60eda0200529 5/29/2020, 6:09 PM View bp-2f4c6a78-cee1-4864-bc78-fcea80200529 5/29/2020, 6:09 PM View bp-0341e1d9-d102-4e74-a290-da4c30200529 5/29/2020, 6:09 PM View bp-ded856c6-9d24-47e8-8ee1-5692d0200529 5/29/2020, 6:09 PM View bp-7db3b4f9-4358-4b48-a8da-665430200529 5/29/2020, 6:09 PM View bp-4fd98a37-4e6d-4d3f-ab49-139920200529 5/29/2020, 6:09 PM View bp-b41ea11c-8136-4ba6-8485-533f70200529 5/29/2020, 6:09 PM View bp-4eed0306-ac48-48ed-ac0a-5e2ba0200529 5/29/2020, 6:09 PM View bp-3237251b-78bf-454a-8795-20ff50200529 5/29/2020, 6:09 PM View bp-867a331c-f220-4394-be9e-210d70200529 5/29/2020, 6:09 PM View bp-3b5761fc-adbd-4dcd-aeb8-229d20200529 5/29/2020, 6:09 PM View bp-12d58309-c2f5-4076-b5ad-a63bd0200529 5/29/2020, 6:09 PM View bp-ce50c09e-3c4f-4fb1-99d7-568b20200529 5/29/2020, 6:09 PM View bp-64f714cb-29ee-4f81-87ad-dc41b0200529 5/29/2020, 6:09 PM View bp-e92251ff-e1f1-4792-88f1-314020200529 5/29/2020, 6:09 PM View bp-8ac799e2-f010-4789-80e7-90c200200529 5/29/2020, 6:09 PM View bp-4f54753d-ad52-4fbe-bf80-b4af40200529 5/29/2020, 6:09 PM View bp-7d44a808-24dd-4a6f-b6f6-441650200529 5/29/2020, 6:09 PM View bp-01b02e97-e814-4173-9e22-cbc4a0200529 5/29/2020, 6:09 PM View bp-18288176-7d76-4aac-876f-70dab0200529 5/29/2020, 6:09 PM View bp-b638316c-7271-417e-a203-2cd9c0200529 5/29/2020, 6:09 PM View bp-3ea88c73-16d8-4fa0-9ed6-2f4660200529 5/29/2020, 6:09 PM View bp-5102250a-b3b7-4d2f-bbee-8d6ca0200529 5/29/2020, 6:09 PM View bp-867a7d9f-8bfd-4dd1-9365-4d1bc0200529 5/29/2020, 6:09 PM View bp-9e3299ca-3367-4f19-bd1f-414c50200529 5/29/2020, 6:09 PM View bp-f37d973f-4c28-4358-b71b-47a5d0200529 5/29/2020, 6:09 PM View bp-1f4ffecf-9d55-4cf1-a61f-41b2c0200529 5/29/2020, 6:09 PM View bp-022a6b82-7376-4adc-ae0f-46a4e0200529 5/29/2020, 6:09 PM View bp-ae236e75-2830-4483-b727-7ecde0200529 5/29/2020, 6:09 PM View bp-929f08b3-587a-44eb-8149-1dc5b0200529 5/29/2020, 6:09 PM View bp-3a0caf24-0cb9-4fca-9ea5-5e12b0200529 5/29/2020, 6:09 PM View bp-61c7a2a1-0703-43f3-a00a-6f34d0200529 5/29/2020, 6:09 PM View bp-125181fa-df1a-4589-9253-677ef0200529 5/29/2020, 6:09 PM View bp-b38f1dc6-1f91-42a3-bef7-f17fc0200529 5/29/2020, 6:09 PM View bp-b767b731-411c-4ff1-ba25-dfa530200529 5/29/2020, 6:09 PM View bp-8f1544d8-3c1d-4e06-82ed-04d7d0200529 5/29/2020, 6:09 PM View bp-592a9eb3-dbe8-4075-946b-1eea10200529 5/29/2020, 6:09 PM View bp-295aef44-3601-45bf-b349-2c1510200529 5/29/2020, 6:09 PM View bp-a4ed9d1d-844b-4b32-8bce-08b070200529 5/29/2020, 6:09 PM View bp-78b49396-ad96-4d1f-b195-e6cd80200529 5/29/2020, 6:09 PM View bp-351e0980-6693-4ee4-b44c-f72390200529 5/29/2020, 6:09 PM View bp-985aeb25-fa5e-4727-862e-5e5990200529 5/29/2020, 6:09 PM View bp-267afd43-5ddb-4669-b324-01f740200529 5/29/2020, 6:09 PM View bp-35fdfd72-5bf5-4785-b8e2-826830200529 5/29/2020, 6:09 PM View bp-4c3dc6a0-1811-4bce-90f6-322130200529 5/29/2020, 6:09 PM View bp-bc80038a-e311-449f-b6b5-2c74c0200529 5/29/2020, 6:09 PM

Asked by bardjr777 9 hours ago

Last reply by FredMcD 7 hours ago

firefox crashing

i am running Windows 10 on my laptop / Alienware R15, brought it new, it came 8 Gb of memory. I recently upgaged my memory to 16 Gb. and that is when my Firefox browser s… (read more)

i am running Windows 10 on my laptop / Alienware R15, brought it new, it came 8 Gb of memory. I recently upgaged my memory to 16 Gb. and that is when my Firefox browser started crashing. i have restarted the browser mainly times. I even started in Safe mode and it still crashes. can you give some advice.

Thank

Asked by bardjr777 9 hours ago

Last reply by the-edmeister 7 hours ago

Firefox Profile Issues

Recently, a user has been having issues with their Firefox profiles. They will get an error along the lines of "Using an older version of Firefox can corrupt bookmarks" w… (read more)

Recently, a user has been having issues with their Firefox profiles. They will get an error along the lines of "Using an older version of Firefox can corrupt bookmarks" with an Exit and a Create New Profile button.

Things we've tried in no particular order:

  • Setting the original profile as default (temporary solution)
  • Transferring bookmarks to a new profile (temporary solution)
  • Making sure Firefox is up to date (prompted again)
  • Checking for issues in the profiles.ini values (none)

The prompt always seems to come back 24 hours after a temporary solution is put in place. Many other users had the same issue, but theirs did not seem to persist.

Any help is appreciated as I'm currently stumped on the issue and can't find much on it.

Asked by evansmcgann 15 hours ago

Last reply by cor-el 11 hours ago