help me

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help cent… (read more)

having calling issues , telling me something went wrong try restarting Firefox or restarting your computer ,for more troubleshooting suggestions, to visit our help center i have try everything to fixed it up i couldn't fixed it

Asked by evelyngray222 45 minutes ago

Double spacing in Bookmarks Menu and sidebars is back

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying. Has there been any progress with finding a solution … (read more)

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

Asked by kuopiofi 11 hours ago

Last reply by kuopiofi 46 minutes ago

Trying to download a large zip file. Download stops after roughly 30 seconds and cuts the file

Hello, I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer … (read more)

Hello,

I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer and 7zip say there is a problem with the file: "Unexpected end of data". I have downloaded this file multiple times and the file size is different every time. The largest proportion I have managed to download is 1.7GB. I have noticed that the file size I end up with is proportional to the download speed during the download (usually between 20 to 40 Mbps).

I have also noticed that the download never lasts longer than ~30 seconds, which is why I think it could be a Firefox issue. Is there some way I can remove this 30 second cap? The download speed is limited by the host website so I am afraid there is not much I can do in that regard.

Any help would be much appreciated :)

Asked by arturmbnunes 1 hour ago

Can not disable address bar search

I got a new computer running windows 11. I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actua… (read more)

I got a new computer running windows 11.

I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actually and interferes with productivity as I use search. Basically, I have to redo searches after the address bar. It is problematic. The one off search from address bar according to last survey only 26% of users like it. rest want it gone.

As for me, I have tried the solution of Keyword set to false and the browser url oneoff also set to false.

I saw another suggested item of turn off keyword search. However, that item does not have an off button or switch within Windows 11. Just check marks of the suggested keywords that developers installed into the field when downloaded. I unchecked all the items as that was the only change I could do. So, there is no keyword selected. I closed all browser windows and restarted Firefox.

The address bar search still occurs. This make the previous question and answer solution invalid as of August 12, 2022.

I consider this a BUG and a major development of Firefox browser failure. When I search, I am looking for generally wide range of results and alternative search options are better than specific one off search. Best example; What is difference between Clementines and Mandarins? As a one off search you get one set of results. When you use the proper search box of a search engine, you get totally different results that are more useful and less time consuming to know the full range of answers, history, physical traits as well as other items not considered in the address bar search. In the search engine box, you do get the address bar search items. However, they always are 6 to 20 down the list of preferred or most useful. However, the address bar search results do not have all the top 5 items from the search engine search. It is a matter of how the address bar does the search that is at issue. For whatever reason, the results are not as good as direct input. You will have to determine through investigation why that is. However, that is a year's worth of investigation if anyone would do it. In the mean time, this address bar search needs a simple button that does all the changes necessary to make it stop!

Additionally, I find multiple related search options that are given by search engines extremely helpful when looking for related type of searches. This is something that the address bar search can not do and was never designed or allowed to do. Thus, it causes loss of productivity.

As such and because it does cause loss of productivity, it is a BUG and by law, Mozilla must remove items or provide easy solution to stop productivity failure.

The current solution does not work. That means Mozilla must provide an update immediately to make this feature go away for those who find it annoying, useless or interference with productivity!

Asked by pmadison1 16 hours ago

Last reply by pmadison1 1 hour ago

"Open links in a new tab" is not working. Aug 2022

Hi guys. I see from wading through help pages that this has been an issue before. It's been happening for a couple of weeks now-ish, each time I click a link it opens it … (read more)

Hi guys. I see from wading through help pages that this has been an issue before. It's been happening for a couple of weeks now-ish, each time I click a link it opens it on the tab I'm already on (say my emails page) rather than a new tab, so then I can't refer back to my email tab for reference or to copy tracking numbers etc. I've tried in safe mode and no change. I know I can right-click>T, and that works okay, but I have to remember - as it's not normal behaviour. I found a thread to check my "about config" or something, and all seemed set correctly according to the thread - & my limited understanding.

I'm on FF 103.0.2, which is up-to-date and is set to Auto-update, as are all add-ons. I'm running Windows 10 - 21H2 OS build 19044.1889, which is also set to auto-update & reports that it is.

Does anyone know if it's a known issue and being worked on, or if a solution has been found, please? It's driving me insane! Have a great day all. :-)

Asked by The PolyGuy 2 hours ago

How can I get back the earlier user surface?

My Firefox browser was recently changed from version 102.0.1. to 104.0. With the update, the user surface was changed completely. I have tried everything possible to chan… (read more)

My Firefox browser was recently changed from version 102.0.1. to 104.0. With the update, the user surface was changed completely. I have tried everything possible to change back to the earlier surface without success. I have tried to change to an earlier version. The user surface was fine, but my profile was lost! If not possible to change back to the earlier user surface, I would have to switch to a different browser after almost 20 years of using Firefox! Thank you for your assistance, Johann

Asked by js35 2 hours ago

'Clear Data' Tab Not Reseting To '0KB'

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set) What I Did: -'Privacy & Security'->'Cookies and Site Data', 'C… (read more)

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set)

What I Did:

-'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' -When 'Clear Now,' Cached Web Content; is clicked, it does not reset to zero (It used to clear completely). -The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer first.

Someone stated that PB mode has be left temporarily and the disk cache has to be cleared in 'Regular Mode' by choosing 'Custom Setting For History' and removing the check-mark beside 'Always use Private Browsing mode.

1. I do not see the option Always use Private Browsing mode.' 2. Am I performing these steps before a 'session' is started 'OR' after a session (but before closing the browser?). 3: Do the above steps have to be performed after 'every 'session is ended or only the first time that the 'session' is ended? A:

Under 'Cookies and Site Data,' it states: 'In permanent private browsing mode, cookies and site data will always be cleared when Firefox is closed' but this simply is not true 'unless' I am missing a detail?

All of this unnecessary 'effort' just to clear 100% of the disk cache, after every session, that should be as simple as clicking 'Clear Data.'

HELP!

Asked by Buddy2014 4 days ago

Last reply by Buddy2014 3 hours ago

Missing bookmarks

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other boo… (read more)

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other bookmarks", I am only shown the first 70 I added. The ones in the middle are missing. Whenever I add a new bookmark, the last bookmark from "other bookmarks" is removed. I really wish there was just a simple list of all bookmarks, or at least some way to access them all. Please help.

Asked by butlerjonas 6 hours ago

Last reply by butlerjonas 3 hours ago

Seeing Double Browser History in History

At certain times I see double posted history on my history management. Why does this happen? Please help and thank you in advanced! I have attached a image to the topic. … (read more)

At certain times I see double posted history on my history management. Why does this happen?

Please help and thank you in advanced!

I have attached a image to the topic.

Asked by layowait 7 hours ago

touch id not working

i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize … (read more)

i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize one now, or cancel.] but it doesn't give me the touch id pop up. i have confirmed this works on safari and chrome. how do i get Firefox to recognize touch id on my macbook

Asked by 3c418933 8 hours ago

FF will not open all the way.

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF b… (read more)

When I open FF, it will only open halfway. I can eventually got it open I started to play with it. When I tapped the FF down button (top right of page) it will bring FF back to the left side of the page, which is the original problem, opening halfway on the left. what can I do?

Asked by marine65 2 weeks ago

Light theme but dark menus/pulldowns FF 100.0.2

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in… (read more)

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in FF itself. How do I stop this? I want a light background with black/dark text.

Asked by submarinerr 2 months ago

Last reply by submarinerr 11 hours ago

F/F BROWSER FAILS TO OPEN IN FULL SCR. MODE! ONLY VERY RECENT LY SOMTHING CHANGED!

‘THE F/F SCREEN FAULT -IT WONT OPEN ON FULL SCREEN ALL SOLUTIONS PROVIDED ARE FOR GEEKS! I AM NOW PREPARING TO DITCH F/F I CANT BE A GEEK - I'M JUST AN ORDINARY JOE! -WHY… (read more)

‘THE F/F SCREEN FAULT -IT WONT OPEN ON FULL SCREEN ALL SOLUTIONS PROVIDED ARE FOR GEEKS! I AM NOW PREPARING TO DITCH F/F I CANT BE A GEEK - I'M JUST AN ORDINARY JOE! -WHY DID YOU DO THIS? I'M SURE MANY FEEL AS I’

Asked by bigt 10 hours ago

Content Encoding Error

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Ed… (read more)

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Edge, Safari) using a PC or Mac. The website is: https://radiotapes.com/

Please advise what I need to do. Thank you! Tom Gavaras ([email-removed])

Asked by tgavaras 2 days ago

Last reply by tgavaras 13 hours ago

Erratic behavior of the Library

Hi all My configuration is: MacBook Air M1 Big Sur 11.4 FF: 103.0.1 Since I installed the 103 version, randomly, after the Mac stayed idle or slep I find the Library in t… (read more)

Hi all My configuration is: MacBook Air M1 Big Sur 11.4 FF: 103.0.1 Since I installed the 103 version, randomly, after the Mac stayed idle or slep I find the Library in the state seen in the image. It's as if the hundreds of bookmarks and folders I have had been erased. I have to close it and reopen it then browse the folders to find out where I was. TIA Regards Nick

Asked by Saint.112 17 hours ago

Login pop up box not working in 103.0.2 (Mac)

https://www.puzzle-nonograms.com/ There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it ju… (read more)

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

Asked by stuartgreaves 1 day ago

Last reply by stuartgreaves 17 hours ago