When opening bookmarks, firefox always goes up and down a bit, like it's stuttering.

Firefox goes up-down-up-down, sometimes multiple times in succession, when opening bookmarks. The forum doesn't let you upload videos, so I can't really give an example, … (read more)

Firefox goes up-down-up-down, sometimes multiple times in succession, when opening bookmarks. The forum doesn't let you upload videos, so I can't really give an example, but when in fullscreen it stutters a bit when opening bookmarks.

Asked by andrewwhoisnotadrumstick 8 hours ago

Last reply by andrewwhoisnotadrumstick 2 minutes ago

Firefox crashed on Mac M1!!!

Hi, I don't know if this crash has only happened on other Macs or not but here's my report: After updating Firefox to the latest update and I tried opening a Google Slide… (read more)

Hi,

I don't know if this crash has only happened on other Macs or not but here's my report:

After updating Firefox to the latest update and I tried opening a Google Slide in presentation mode, the whole app crached!

I tried deleting FF and reinstalling it but the same issue happens again!

Asked by Ahmad San 19 minutes ago

How do I eliminate the Firefox "Bookmarks Side Bar"?

When I start Firefox or open a new tab, a "BOOKMARKS SIDEBAR" pops up on the Window on the left side. I do not want this SIDEBAR but can't find how to make it go away per… (read more)

When I start Firefox or open a new tab, a "BOOKMARKS SIDEBAR" pops up on the Window on the left side. I do not want this SIDEBAR but can't find how to make it go away permanently.

Asked by jagman55 37 minutes ago

Slow startup on Fedora release 34 ALL the latest versions

I'm running Fedora 34, all of the latest (ie 4) versions of firefox take over 4.5 minutes to load. I'm using Opera to submit this because it loads in less than 30s. I'm … (read more)

I'm running Fedora 34, all of the latest (ie 4) versions of firefox take over 4.5 minutes to load. I'm using Opera to submit this because it loads in less than 30s. I'm running an AMD Phenom x6. All updates have been applied. I like firefox I want to keep using it, but what the heck is going on? Any suggestions? p.s. all updates have been applied to the OS.

Asked by dicksog 4 hours ago

Google stops working in Firefox (mail, drive, classroom, etc.)

In my firefox (up to date) I've started getting errors that google is not connecting, or emails opens blank, or drive opens a blank screen, or classroom assignments open … (read more)

In my firefox (up to date) I've started getting errors that google is not connecting, or emails opens blank, or drive opens a blank screen, or classroom assignments open a blank window.

A friend suggested that I use a private tab, and everything works if I use a private tab.

Helps please.

Asked by Mrs.M. 1 month ago

Last reply by Mrs.M. 8 hours ago

Bookmarks menu slow to load/respond since last update

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And … (read more)

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.

Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F.

PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-)

Asked by Chevy-SS 1 day ago

Last reply by Chevy-SS 9 hours ago

sorry. we’ve locked your account.

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected … (read more)

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected and my account locked. On the forums i have read that it is suppose to be unlocked after 24h. It has been more then 3 days and my account is still locked. I even created report on bugzilla but no one replayed.

Please could you unlock my account (obviously i have access to it form other devices but i rely need it ASAP).

Thank you for understanding.

Asked by Ubuntu 16.04 (virt_box)(NCS) 9 hours ago

İnternet sorunu

İşletim sistemi kali linux kullanıyorum bişe arattığımda ise her seferinde hmm we re having trouble finding that site hatasını alıyorum wifi yede bağlıyım sorunum nedir ?… (read more)

İşletim sistemi kali linux kullanıyorum bişe arattığımda ise her seferinde hmm we re having trouble finding that site hatasını alıyorum wifi yede bağlıyım sorunum nedir ?

Asked by hickimse079 12 hours ago

FireFox V92 color popups

Fire Fox V92 has a popup when it asks if you want to close multiple tabs that has teal color buttons and dark background. In the FF general section same colors are displa… (read more)

Fire Fox V92 has a popup when it asks if you want to close multiple tabs that has teal color buttons and dark background. In the FF general section same colors are displayes. i.e dark background with teal color buttons. How can those colors be changed or are they baked into v92?

Asked by Butch 12 hours ago

cannot record on Facebook massenger cause firefox doesn't allow it

hi there is a problem with Firefox in its latest version... I want to record massages but i'm getting an error massage that i must go into firefox and allow it to use the… (read more)

hi

there is a problem with Firefox in its latest version...

I want to record massages but i'm getting an error massage that i must go into firefox and allow it to use the microphone but i cant! i cannot put the facebook address into it. My friend also tried doing it and there is a problem. Before i'm moving to another browser can you help me?

Asked by oria-amir 12 hours ago

Mozilla firefox account logon

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing… (read more)

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing. I don't remember username and for that matter, don't remember a previous registration. So how can I contact admin at site or who do I contact to resolve issue or what do I so now?

Asked by Butch 13 hours ago

No sound on Youtube only with Firefox browser - problem started today. Other browsers are working.

I logged onto firefox today to watch some youtube, but the audio won't work, and when I proceeded to other websites, the audio worked. Is there a way to fix audio on fire… (read more)

I logged onto firefox today to watch some youtube, but the audio won't work, and when I proceeded to other websites, the audio worked. Is there a way to fix audio on firefox?

Asked by lzhaozhun 17 hours ago

Firefox 92 on Mac broke some things

When the BBC news https://www.bbc.com/news website initially loads it looks fine but then after two seconds it resizes and enlarges graphics and messes up the page. Also,… (read more)

When the BBC news https://www.bbc.com/news website initially loads it looks fine but then after two seconds it resizes and enlarges graphics and messes up the page.

Also, Prime Video no longer plays anything without getting an error message (We're experiencing a problem playing this video. For assistance, please go to www.primevideo.com/help.)

I have turned off all script and adblocking and it still happens. It all started with Firefox 92.

Neither of these things happen in Safari and the update to FF 92.0.1 did not fix it.

Asked by slim2none 18 hours ago

bookmark creation is broken

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the sear… (read more)

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the search bar does not work. Troubleshoot had the same broken bookmark prob.

The Home page row of shortcuts are all blank.

Another weird thing is FF doesn't show up in my apps. I just added another FF, which had the same problem and deleted it.

Asked by ouaisaussi 19 hours ago

Error on every page

I keep getting errors on pages like Secure Connection Failed An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record. Error code: S… (read more)

I keep getting errors on pages like Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

I have HTTPS only mode turned off but it keeps setting everything to https.

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19043",
   "version": "92.0.1",
   "buildID": "20210922161155",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "web": 5,
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     
 "addons": [
   {
     "name": "AdBlocker for YouTube™",
     "type": "extension",
     "version": "0.3.4",
     "isActive": true,
     "id": "jid1-q4sG8pYhq8KGHs@jetpack"
   },
   {
     "name": "AdBlocker Ultimate",
     "type": "extension",
     "version": "3.7.11",
     "isActive": true,
     "id": "adblockultimate@adblockultimate.net"
   },
   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Avast AntiTrack Premium",
     "type": "extension",
     "version": "1.6",
     "isActive": true,
     "id": "antitrack@avast.com"
   },
   {
     "name": "Bing",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "bing@search.mozilla.org"
   },
   {
     "name": "DuckDuckGo",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "ddg@search.mozilla.org"
   },
   {
     "name": "eBay",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "ebay@search.mozilla.org"
   },
   {
     "name": "Google",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "google@search.mozilla.org"
   },
   {
     "name": "Hoxx VPN Proxy",
     "type": "extension",
     "version": "3.11.0",
     "isActive": true,
     "id": "@hoxx-vpn"
   },
   {
     "name": "Touch VPN - Secure and unlimited VPN proxy",
     "type": "extension",
     "version": "4.2.1",
     "isActive": true,
     "id": "touch-vpn@anchorfree.com"
   },
   {
     "name": "Video Downloader Prime",
     "type": "extension",
     "version": "0.2.5",
     "isActive": true,
     "id": "jid1-i6dUGvCrz2WZu8@jetpack"
   },
   {
     "name": "Video DownloadHelper",
     "type": "extension",
     "version": "7.6.0",
     "isActive": true,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   },
   {
     "name": "Watch2Gether",
     "type": "extension",
     "version": "8.1",
     "isActive": true,
     "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"
   },
   {
     "name": "Wikipedia (en)",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "wikipedia@search.mozilla.org"
   }
 ],
 "features": [
   {
     "name": "DoH Roll-Out",
     "version": "2.0.0",
     "id": "doh-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "39.0.1",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Form Autofill",
     "version": "1.0.1",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Picture-In-Picture",
     "version": "1.0.0",
     "id": "pictureinpicture@mozilla.org"
   },
   {
     "name": "Web Compatibility Interventions",
     "version": "25.4.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "1.4.2",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

Asked by ijones_fall12 2 days ago

Last reply by ijones_fall12 19 hours ago

Firefox account has got locked

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the… (read more)

After a fresh windows installation when I tried to sync my firefox account, I have been getting " We have locked your account". I have waited 24 hrs but still getting the same issue. If I lost this account, all my other accounts will be lost Please, help. Thanks & Regards.

Asked by Rakib 19 hours ago

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (read more)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Asked by Baldape 5 days ago

Last reply by Baldape 1 day ago

Locked out of Firefox sync, formal request to delete personal data best solution?

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who … (read more)

Hi, it's been a while since I used Firefox and I don't seem to have a way of getting back into Sync with my primary e-mail address since I can't find my backup code. Who do I contact to either get my account deleted so I can start again, or get an account reset option set to my e-mail address? Ultimately none of my devices are logged in, and I cannot find my backup code.

The impression I have so far is that you have to sign in with another e-mail account (which is what I have done now), but this is not the e-mail account I want to use.

If Mozilla are storing my name and contact details for the sign in, would the best route be a formal request for deletion of personal data?

Thanks

Asked by jim.clow 3 days ago

Last reply by jim.clow 1 day ago

Zoom Show Video Panel disabled while Screen Sharing, using Firefox

I updated to the latest version of Zoom on Aug. 31 - as directed by my university. Immediately experienced issues using Zoom, and using MyLearningSpace aka Brightspace a… (read more)

I updated to the latest version of Zoom on Aug. 31 - as directed by my university. Immediately experienced issues using Zoom, and using MyLearningSpace aka Brightspace aka Desire2Learn.

Issue with Zoom: When I'm in a class (Zoom meeting), if I share screen, the Show Video panel option is now gone. Completely disappeared. When I stop screen sharing, the Video Panel comes back, and the option to hide or show it returns to the menu. Unfortunately, this is a nightmare for me - I can either show my students their slides, or I can see them to answer their hands up. I can't do both - which obviously I need to be able to do. So I basically can't run class on Firefox now. My uni IT has no idea what is causing this or how to fix it.

My uni IT keeps telling me, over and over, "Stop using Firefox. Use Chrome." I don't want to stop using Firefox, though. I've used it for decades and I believe in the product.

I asked over an a Zoom community forum, and several Firefox users replied that they are having the same problem. I can forward that thread, if it's helpful.

I am using the latest version of Firefox.

Thank you for any suggestions.

Asked by aaustin1 1 day ago