Firefox Community Forum

Can not use the modzilla VPN purchased for my 2017 Macbook Air. Operating system will not support it! Required credit card reversal for Mozilla receipt ZPQWEQ-0001 March 31/26.

Thanks Tom Wirsz

I have 4 rows of links on my desktop. How can I set these so that every article I read or You Tube video I watch doesn't replace something I want to stay on my desktop?

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

I'm not a computer programmer, or an expert, just a user with a little bit of knowledge. I've just looked at your answer to the missing icon problem. You suggested refreshing Fire Fox. This sounds like a brilliant answer to my problem, but you missed out the crucial steps to how to do this. This isn't the first time I've felt like hurling objects at my computer after trying to follow your trouble shooting instructions.

These steps might seem obvious to your software technicians, but many of us are oblivious on how to do these simple things. Could you please pretend that we are all computer illiterate, and include the final steps in your answers. If you don't like writing the same thing over and over again, could you please just paste a link at the end on "How to Refresh Firefox."

Thanks!

PS I'm running Windows 11 on a Dell Latitude laptop, using the brand new Firefox version. (As of yesterday.)

Mozilla Firefox is popular for its speed, strong privacy features, and security. It supports a wide range of extensions, has a user-friendly interface, is open-source, and frequently updates to provide safe, fast, and customizable browsing experiences across devices.

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?