Showing questions tagged: Show all questions

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (read more)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Asked by Linda Mueller 4 months ago

Last reply by George Kitsoukakis 4 months ago

Missing Profile after Firefox 146.0.1 update

SUBJECT: Profile missing after update to 146.0.1  After the last Firefox update (146.0.1), I can no longer access my profile that included bookmarks, history and passwor… (read more)

SUBJECT: Profile missing after update to 146.0.1 

After the last Firefox update (146.0.1), I can no longer access my profile that included bookmarks, history and passwords.  

After the update was done on 12/19/25, I was given the option to choose between my original profile and a newly created one. The next day when I opened Firefox, there was only one profile shown and my original profile was gone. I have read numerous fixes for this problem but nothing seems to work.

I have done the following to try to locate my missing profile to no avail. 1. I went to the Profile Manager but the only profile listed was the newly created one. 2. I didn't do a refresh so there was no "Old Firefox Data" folder to copy the data from. 3. Used about:Profiles, Again only the newly created profile was listed 4. I used ~Library/Application Support/Firefox/Profiles. Still no luck. 

Could my profile have been moved to another place or could it be hidden? Any help would be greatly appreciated!

Asked by tjkoolick 3 weeks ago

Last reply by Paul 3 weeks ago

Removing "Original Profile" from windows?

I see in one of the past recent updates, I notice that "- Original Profile" is in the windows and not just the title of the website I'm on. Any way to remove it? It loo… (read more)

I see in one of the past recent updates, I notice that "- Original Profile" is in the windows and not just the title of the website I'm on. Any way to remove it? It looks off and not necessary to me.

Asked by devinca845 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Tab groups

Hello. 1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members … (read more)

Hello.

1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members are preserved.)

Asked by Larry 2 days ago

Last reply by Monica 15 hours ago

Time zone difference

Hello, My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it? Thanks … (read more)

Hello,


My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it?

Thanks

Asked by mrs.shalexander 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Window Resizing

In the past month any browsing window I use suddenly goes to full screen and I have to manually reset it by resizing it. Why does this auto-full sizing occur? I can not f… (read more)

In the past month any browsing window I use suddenly goes to full screen and I have to manually reset it by resizing it. Why does this auto-full sizing occur? I can not find a setting that allows this. I just want any screen window I have to stay the way I set it.

Asked by randardoin 3 months ago

Last reply by hellosct1 3 months ago

Instagram does not open

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not wo… (read more)

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not working. Can you help me?

Asked by vincent48 1 week ago

Last reply by TyDraniu 1 week ago

I keep getting a banner For GPC and it's keeping me from using aa site I've had for years

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng prope… (read more)

There is a site for the california l and It suddenly won't function right. iInstead I get a banner telling me that GPC has been enabled. How can I get things workng properly again.

Asked by judda1 5 months ago

Last reply by jonzn4SUSE 5 months ago

Privacy setting or connectivity

When I try and connect to a site with firefox I get a message saying "Check that Firefox hass permission to access the web (you might be connected but behind a firewall) … (read more)

When I try and connect to a site with firefox I get a message saying "Check that Firefox hass permission to access the web (you might be connected but behind a firewall) How can I get check to see if I am behind the firewall and if so how can I get out to connect to that specific site.

Asked by Don Firefox 1 month ago

Last reply by Kiki 1 month ago

Why doesn’t Firefox support Messenger calls or end-to-end encryption? I use Firefox as my main browser, but Messenger features don’t seem to work properly, Sorry if this sounds insulting. Thank you.

Allow Audio or Video calls from messenger. and the end to end encrypt as well. if its not too demanding. thank you and sorry for the trouble.

Asked by johanz.yeoj 1 month ago

Last reply by TyDraniu 1 month ago

AI in Firefox??

I use Firefox specifically because I appreciate(d) the flexibility and the privacy. Default AI makes it significantly more difficult to customize the browser to my prefer… (read more)

I use Firefox specifically because I appreciate(d) the flexibility and the privacy. Default AI makes it significantly more difficult to customize the browser to my preferences (ie, zero AI anywhere) and threatens the privacy that Firefox is known and recognized for. This is an absolutely incomprehensible decisions; it is no longer a "trustworthy" browser if it incorporates AI. Why ruin a good thing??

Asked by msolachava 1 month ago

Last reply by Paul 1 month ago