Showing questions tagged:

Boolkmarking websites

i have lost my Bookmarks folder and the bookmark function no longer works, since recently restarting. CAN ANYONE HELP ME TO RECOVER THE LOST BOOKMARKS OR HELP ME WITH TH… (read more)

i have lost my Bookmarks folder and the bookmark function no longer works, since recently restarting. CAN ANYONE HELP ME TO RECOVER THE LOST BOOKMARKS OR HELP ME WITH THE ACT OF BOOKMARKING?

Open 1 231

sites don't load

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to chan… (read more)

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

Open 1 174

How to solve screenshare not working on Google Meet or Zoom using Mac OS?

Moved from Windows to Mac and now facing this issue, so it seems to be a Firefox + Mac OS compatibility issue. Have turned on screen recording permissions in Mac setting… (read more)

Moved from Windows to Mac and now facing this issue, so it seems to be a Firefox + Mac OS compatibility issue.

Have turned on screen recording permissions in Mac settings and some other accessibility permissions that have been suggested and nothing helps.

Will need to use a different browser just to screen share.

Open 2 138

how to stop sticky floating video pop ups in firefox

How can I stop sticky/floating videos in firefox? I've tried every solution possible googling and nothing works. When I browse a page with a video that I don't care about… (read more)

How can I stop sticky/floating videos in firefox? I've tried every solution possible googling and nothing works. When I browse a page with a video that I don't care about watching (I'm reading the page) a smaller version of the same video pops up on the lower right side of the page and continues to follow me down the page regardless of how many time I click on the "X" to make it disappear, it simply pops back up again once I start to scroll further down the page. This is so annoying !!!

Open 1 61

Update to Mozilla Firefox and Now Unable to get My Previous Tabs, Books, and it Seems my profile was Wiped

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of inf… (read more)

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

Open 1 36

Constant Crashes even in Troubleshoot mode

bp-f7b43b48-1330-4328-a36a-2d3f10260127 Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is m… (read more)

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

Open 12 216

Win10 taskbar right-click menu: Completely disable Frequent/Recent

To start, both Windows and Firefox are running latest versions as of now. I recently found that Firefox had a list of frequent sites being displayed by right-clicking on … (read more)

To start, both Windows and Firefox are running latest versions as of now.

I recently found that Firefox had a list of frequent sites being displayed by right-clicking on any of the Firefox tabs in the Windows taskbar. I found that to disable this, I need to use the "browser.taskbar.lists.frequent.enabled" flag in "about:config". Setting this to false indeed disabled this, but it was replaced by "Recent" tabs instead. There is also "browser.taskbar.lists.recent.enabled" flag but this does not affect whether or not the Recent tabs list is displayed. Nor does "browser.taskbar.lists.enabled", nor does changing the max number of list items.

The closest I can seem to get it to displaying nothing here is to keep the Frequent list active, and set it to a max of "1" item. Anything else displays a long list of Recent items.

I don't think this is correct behaviour for these flags... If anyone has any other ideas here, that'd be great, thanks!

Open 1 84

my verification codes to my phone are coming through too slow

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the dela… (read more)

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the delay?

Open 1 83

Do I have to set up my homepage every time I visit this site?

I have been using this site for a very long time, but, since lastnight (Tuesday January 27, 2026) everything is different. My Theme was gone, the sites I visit were not r… (read more)

I have been using this site for a very long time, but, since lastnight (Tuesday January 27, 2026) everything is different. My Theme was gone, the sites I visit were not responding. Am I supposed to set up this page each time I want to use Mozilla? If this is the new normal, then I will not be here long.

Thanks

Open 1 62

failure of youtube to open

youtube has failed to open fr 2 weeks now, it was working well before but on opening it of recent, it displayed this message below till now yet other tabs open well and … (read more)

youtube has failed to open fr 2 weeks now, it was working well before but on opening it of recent, it displayed this message below till now yet other tabs open well and my internet connection is stable

Unable to connect

Firefox can’t establish a connection to the server at www.youtube.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.
Open 2 208