Showing questions tagged:

Window Oct. updates stops firefox from using/opening extention. PC has Windows 11 already

Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering ci… (read more)

Windows updates from Oct 14 have messed up both firefox and an extension (Ironvest). Can't access mozilla account from icon on toolbar (just a revolving blue buffering circle), nor will the extension work. Have uninstalled extension, turned off/on computer, reinstalled, no luck. Discovered the mozilla account won't work after this, so resigned in a couple times, still the same issue. Even uninstalled one of the window updates (performance, not security) and still not luck. I hate windows when they update and upset all my settings.

Open 1 117
Firefox App responsiveness jscher2000 -... replied 5 months ago

Old Firefox Data

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or… (read more)

A folder appeared on my desktop titled "Old Firefox Data". It is dated 11/2/25 at 12:47 PM. What is this and why did it just appear on my desktop? Do I need to keep it or can it be deleted?

Open 2 150
Firefox Update SuMo Bot replied 5 months ago

Outlook asks for biometric but my laptop isn't compatible

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running m… (read more)

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running macOS Big Sur (as this is the only one that still works decent). The Open Web Autentification Panel pop up says "Touch your secuity key to continue with login.microsoft.com". Thank you for any help you might provide!

Open 1 89
Firefox Two-factor authentication SuMo Bot replied 5 months ago

Scammer Security Breach

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my comp… (read more)

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

Open 1 163
Firefox Security jscher2000 -... replied 5 months ago

Capital One Bank Eno extension

When I try to open the Capital One Eno extension in Firefox, I get the error report: File not found Firefox can’t find the file at moz-extension://7320386b-4a09-4c92-82b… (read more)

When I try to open the Capital One Eno extension in Firefox, I get the error report: File not found

Firefox can’t find the file at moz-extension://7320386b-4a09-4c92-82b4-0c35a233d29a/consent/index.html. It works fine when using the Chrome browser.

Open 1 78
Firefox Extensions Paul replied 5 months ago

search bar

I no longer have the option on my computer to add a search bar next to my search engine bar at the top. How can I get it back?

Open 1 116
Firefox Search Denys replied 5 months ago

cant sign into firefox wont accept my password

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i don… (read more)

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i dont have way to get in

Open 1 131
Firefox Sign in Denys replied 5 months ago

cant browse on sas.se

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se kind regards Jan Collborg Pardon Our Interruption As you were br… (read more)

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se

kind regards Jan Collborg

Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen: 

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled and complete the CAPTCHA below.

Open 3 144
Firefox Extensions Paul replied 5 months ago