Showing questions tagged: Show all questions

Rearrange Extensions that Are Not Pinned To the Toolbar

Regarding the extensions drop down menu, how does one re-arrange (and possibly hide) these extensions that are not pinned to the toolbar? I know how that to rearrange the… (read more)

Regarding the extensions drop down menu, how does one re-arrange (and possibly hide) these extensions that are not pinned to the toolbar? I know how that to rearrange the extensions pinned to the toolbar: one has to go to "Customized Toolbar" and drag and drop. But I can't find information on how to re-arrange these other extensions. Thks

Asked by gekaram 2 months ago

Last reply by cor-el 2 months ago

Before the last update udemy was working just fine ,but after it the video doesn't load and the whole tab becomes unresponsive

After the 111 update udemy just won't work (The course videos wont load ,the home page and the search all work) I downgraded to the old version (110) and it works ,but th… (read more)

After the 111 update udemy just won't work (The course videos wont load ,the home page and the search all work) I downgraded to the old version (110) and it works ,but then i updated to 111 and the same issue came, And when i switch to another tab it goes loading .

Asked by imosleh27 2 months ago

Last reply by jonzn4SUSE 2 months ago

Window invisible since (Mac) restart

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3… (read more)

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3 but when I select it - nothing. It does not show as a recently closed window in History. I have restarted Firefox multiple times, including deleting the xulstore.json file then restarting (a fix from another similar thread).

How can I restore this inaccessible window?

Thanks

Asked by kian4 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox not working with EBAY

HI all, I've just only recently noticed that EBay doesn't load in Firefox. This only started a few days ago - and I have never had a problem before in decades of using … (read more)

HI all, I've just only recently noticed that EBay doesn't load in Firefox. This only started a few days ago - and I have never had a problem before in decades of using Firefox and EBay. I have changed no settings in Firefox at all for a long time.

Asked by ry1633 2 months ago

Last reply by jonzn4SUSE 2 months ago

RTX Video Super Resolution technology

When will Mozilla introduce RTX Video Super Resolution technology to its Firefox browser? https://blogs.nvidia.com/blog/2023/02/28/rtx-video-super-resolution/ … (read more)

When will Mozilla introduce RTX Video Super Resolution technology to its Firefox browser?

https://blogs.nvidia.com/blog/2023/02/28/rtx-video-super-resolution/

Asked by Darek 3 months ago

Last reply by TyDraniu 1 month ago

Where can I get help for my Firefox web extension

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results… (read more)

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results are truncated and don't fit in the sidebars limited width. I've tried using a mobile user agent, but that doesn't appear to solve the problem. I have no idea how to fix this problem and need some help.

Asked by Olivier de Broqueville 3 months ago

Last reply by cor-el 3 months ago

printing disclosures from listing such as property disclosure

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclos… (read more)

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

Asked by john894 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

This past week loading of pages has been glitchy

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a … (read more)

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).

Asked by et1 2 months ago

Last reply by Terry 2 months ago

Words are showing up as random letters and symbols on numerous sites

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying br… (read more)

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying brett. This happens on my ebay site, my american express site which I cannot see any numbers of transactions cost since all the numbers show up as (d9 f for example. Something is not working correctly. I checked and and up to date with all firefox updates. Safari works perfect on all sites so this is a Firefox issue. See attached for how some areas on eBay look. Not all words are like this, some are still english spelling correctly. But some pages like this support page are completely unrecognizable but works correctly on Safari.

Asked by brettbarentine 2 months ago

Last reply by cor-el 2 months ago

Not sure what I was billed for

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I… (read more)

Hi, I received a charge on my statement this morning from "MOZILLACORP" but I'm not sure for what... Could you look into and get to the bottom of this please. Of course I could just be being a tad antsy but I honestly don't remember buying anything from you guys this morning. Maybe your vendors charge through you? I dont know, but if you could do a dive for me I'd really appreciate it! I'll send you a screenshot.

Jeff

Asked by JeffYou 2 months ago

Last reply by James 2 months ago

Email Account

My email, [edited] @wideopenwest no longer exists. They got bought out in my area by RCN DBA Astound. My new email address is [edited] @astound.net. I can no longer get e… (read more)

My email, [edited] @wideopenwest no longer exists. They got bought out in my area by RCN DBA Astound. My new email address is [edited] @astound.net. I can no longer get email at [edited] @wideopenwest.com

Asked by scuba24 2 months ago

Last reply by Dropa 2 months ago

Firefox 111.10 Introduced a pdf editing feature that doesn't work.

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it. … (read more)

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

Asked by obtrunco 2 months ago

Last reply by cor-el 2 months ago

How can I edit online PDF document in the Firefox browser?

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to… (read more)

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Asked by Oneota 2 months ago

Last reply by Demozilla 2 months ago

Running Firefox 111.0 on MacOS 13.2.1 - Cannot Access "about:third-party" Page - Says Invalid URL

Whenever I try to access the "about:third-party" page in Firefox - it returns with 'Hmm. That address doesn’t look right.Please check that the URL is correct and try agai… (read more)

Whenever I try to access the "about:third-party" page in Firefox - it returns with 'Hmm. That address doesn’t look right.Please check that the URL is correct and try again.'

So what should I do?

Asked by amniqq 2 months ago

Last reply by cor-el 2 months ago

Problem using TV app

Mozilla offered an update, version 111.0 yesterday (March 15, 2023) and I installed it. Now I cannot use a TV app that I pay for. I live in Canada and Bell Canada offers … (read more)

Mozilla offered an update, version 111.0 yesterday (March 15, 2023) and I installed it. Now I cannot use a TV app that I pay for. I live in Canada and Bell Canada offers a TV app that I pay for: Bell Fibe Alt TV.

Since the install yesterday, the app keeps freezing on me and I can no longer watch anything. Did your install effect my app? I am using Windows 10 on a Lenovo i3 10th Gen laptop.

I have done a hardboot on the computer several times, with no success.

Asked by bev_drolet 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

111.0 crashes on Macbook Pro

After the update to 111.0 Firefox crashes. I can open it up, go to a site etc. but eventually it crashes. I deleted it and reinstalled, same problem. This has never occur… (read more)

After the update to 111.0 Firefox crashes. I can open it up, go to a site etc. but eventually it crashes. I deleted it and reinstalled, same problem. This has never occured prior to 111.0.

Asked by dwilliam116 2 months ago

Last reply by Paul 2 months ago

Firefox doesn't open properly after latest update

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second ti… (read more)

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second time I open it, I get a message about starting a new session, which I click, and then it opens properly. This has happened every time since the latest update.

Asked by danisulik 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago