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email

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old e… (read more)

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old email? My account clearly shows no other "secondary" email provided. Will I have to delete my account?

Asked by snowbellysurfer 2 months ago

Last reply by Dropa 2 months ago

Spacing

Yesterday on Fox News chat the space between words suddenly started disappearing. The space bar will move the cursor only once, then the next letter typed will not space.… (read more)

Yesterday on Fox News chat the space between words suddenly started disappearing. The space bar will move the cursor only once, then the next letter typed will not space. It only does it in Firefox, not in any other browser. The problem has not presented itself in any other app or in windows. Any solutions?

Asked by waterman1947 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Keyboard errors in news chat rooms only

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can t… (read more)

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can type the first word with no problem. I hit the space bar and it spaces correctly. However, when I type the first letter of the second word, the letter appears BUT IT BACKSPACES AND ELIMINATES THE SPACE. If I want to type "That is not..." I get "Thatisnot..." (When I enter the i and n, it backspaced.) As you can see from this post, it's not my keyboard. I can post my thoughts in Word and paste the entry onto the news site just fine.

It's related to Firefox, because if I switch over to that god-awful Edge, it doesn't happen. Any ideas?

Asked by msgtprolson 2 months ago

Last reply by cor-el 2 months ago

Video link playback

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NET… (read more)

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NETWORK_ERROR encountered, code: 1400

This is only happening on desktop Firefox. Mobile device works fine.

Asked by Ifxeyz 2 months ago

Last reply by cor-el 2 months ago

Firefox upgraded to 104.0.2 and reset everything. How can I get back to where I was this morning?

I never saw a prompt or anything but when I tried to open Firefox this morning it updated to 104.0.2 64 bit and did a complete reset. Lost plugins, extensions, and all s… (read more)

I never saw a prompt or anything but when I tried to open Firefox this morning it updated to 104.0.2 64 bit and did a complete reset. Lost plugins, extensions, and all settings. (I do have my bookmarks, and I never use Firefox for passwords.)

I have a backup program, so I might be able to restore if I knew what files.

Help would be appreciated.

Asked by royce3 2 months ago

Last reply by wdhc 2 months ago

NOT SECURE

SIR, My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety . so kindly slove my… (read more)

SIR,

    My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety .
             so kindly slove my problem . i want to secure and safety my website. i wish you slove ,my problem .
                                                                               thank you.

Asked by MAFIDUR RAHMAN 2 months ago

Last reply by cor-el 2 months ago

Input languages

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they r… (read more)

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they remain selected, allowing to check in several languages simultaneously. The problem with that is that when a word exists in both languages with a small difference (accent, two letters reversed or something like that), if there is a spelling mistake, it may not appear. In the example below, "defense" should be with an accent: "défense".

Asked by Frenchy 2 months ago

Last reply by cor-el 2 months ago

chase.com sign in

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can no… (read more)

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Asked by macechko 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

How to get Downloads to my preffered location

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority… (read more)

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Asked by WTFFire 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

why doesn't firefox grey-out file destination when ask where to save downloads checked

The "ask where to save downloads" option does not work. It always downloads to the default folder. When you check the AWTSD box, it DOES NOT grey-out the "save to" folder… (read more)

The "ask where to save downloads" option does not work. It always downloads to the default folder. When you check the AWTSD box, it DOES NOT grey-out the "save to" folder destination. So I'm not sure where the error is. Is it because the "save to" folder is not greyed-out that it saves to that folder, or is it because the check box for "ask where to save downloads" doesn't actually enable the "save to" pop-up window? Thank you in advance for any and all assistance with this!

Asked by rwinans 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Video Image does not appear in my browser

Hi I have devloped a website using Divi. I put a video on a webpage and when the video plays I can only hear the audio and no images. I have removed the extensions and re… (read more)

Hi

I have devloped a website using Divi. I put a video on a webpage and when the video plays I can only hear the audio and no images. I have removed the extensions and reset firefox. The only way I could get it to work was to run the browser in trouble shoot mode.

The webpage with the video is http://lifecoach-london-com.stackstaging.com/about-me-life-coach-london/

Can you please advise what the issue could be.

Asked by paul481 2 months ago

Last reply by cor-el 2 months ago

Frequent Firefox crashes

Firefox consistantly crashes on page load interacting with a page before it fully loads dynamic pages adding content on scroll Per the troubleshooting steps, here a… (read more)

Firefox consistantly crashes on

  • page load
  • interacting with a page before it fully loads
  • dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

  • bp-94031d7d-e807-400a-914e-22c570220907
  • bp-bd1fe716-1eba-4539-ac01-773710220907
  • bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
  • bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

Asked by nhansen 2 months ago

Last reply by jonzn4SUSE 2 months ago

firefox crashes

Hi, below is a crash report code from my firefox. bp-eb9306b1-8d94-4c25-8ed6-5e6550220907 It started a few days ago. Tabs of latest version firefox started to crash, la… (read more)

Hi, below is a crash report code from my firefox.

bp-eb9306b1-8d94-4c25-8ed6-5e6550220907

It started a few days ago. Tabs of latest version firefox started to crash, later firefox started to suddenly close itself spontaneously, and more later I had blue screens. So I decided to format.

Now I have clean install windows 7 ultimate SP1 on a new formatted samsung SSD EVO 870 (1TB) on the C: partition

I downloaded mozilla firefox (104.0.2 x64). But still sometimes it crashes individual tabs that prompts me to "reload this tab" or something like that.

And sometimes the main window spontaneously and suddenly dissappear with all its tabs, without any warning. It can be a few seconds later after I launch firefox, or a few minutes later, or with some typing or mouse action. I also try to take no action and only wait, but it closed again. I tried troubleshoot mode and wait, but it closed again.

I have no addons. I uninstalled firefox and reinstall. nothing changed. All my installations are new and clean. Whats wrong? I need your help.

Asked by erseny 2 months ago

Last reply by cor-el 2 months ago