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How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (read more)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Open 1 6 87
Firefox Sign in
Paul replied 1 month ago

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message. I have another PC with the same Firefox browser homepage and do not hav… (read more)

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

Open 5 1 99
Firefox Sign in
Richard replied 2 months ago

I can't get VPN to sign me in after new password & new recovery key, the app itself still fails to log me in?

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it… (read more)

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

Open 2 40
Firefox Sign in
JC-Support replied 3 weeks ago

I just lost access to my Firefix Desktop Linux using Ubuntu and it won't let me log back in.

I am being locked out of my Firefix desktop linux account using Ubuntu. It had me successfully change my password yesterday and today won't accept any of my known present… (read more)

I am being locked out of my Firefix desktop linux account using Ubuntu. It had me successfully change my password yesterday and today won't accept any of my known present and previous passwords.

Open 1 140
Firefox Sign in
Denys replied 4 months ago

Logging on to my accounts

I moved to Germany and my phones and mailing address are now only in Germany. My address is Helge Fuchs, Marliring 94 , 23566 Luebeck, Germany My cell phone number is 49… (read more)

I moved to Germany and my phones and mailing address are now only in

Germany. My address is Helge Fuchs, Marliring 94 , 23566 Luebeck, Germany

My cell phone number is 49 157 3908 9812. Because of the length of the number it does not fit your format and I cannot log onto my accounts.

You can call me for additional information.

Please grant me access to my accounts.

Gratefully

Helge Fuchs

Open 2 40
Firefox Sign in
Matthew replied 5 months ago

Do I use my Gmail address to sign or Apple address?

I’m recovering from being hacked and scammed. So, I want to download Foxfire and Mozilla apps again. I also contributed to Mozilla. I’m somewhat tech savvy, but need assi… (read more)

I’m recovering from being hacked and scammed. So, I want to download Foxfire and Mozilla apps again. I also contributed to Mozilla. I’m somewhat tech savvy, but need assistance when getting new apps downloaded and installed.

Open 1 30
Firefox Sign in
Denys replied 4 months ago

I can’t verify my account because the verification link you sent my me is broken

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh…….. … (read more)

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

Open 4 168
Firefox Sign in
solomonandargie99 replied 1 month ago