Firefox Community Forum

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Yesterday, I had a trusted Firefox browser with bookmarks going back many years. Today, I have a Firefox browser which has zero bookmarks and no import capabilities. For the first time since Firefox, Edge is starting to look better.

firefox removed my bookmarks and they had no right to do so. This upsets me big time, and like everything else they have no phone line to cll for support. firefox is a real pice of work.

What the fuck did you do!!! your last update wiped out all my bookmarks for all my work and everything. who thought that was a GREAT IDEA should be fired!!!! What the fuck do I have to do to get them back and thank you for fucking up my life.

New version 151 update last night and now all saved data is gone. No backup bookmark files created that I can see, so nothing to import. Where does Firefox keep its backup files for previous version?

When I look under appdata, roaming profiles, there is NO MOZILLA folder as has been suggested. Where is all my data??

THANK YOU IN ADVANCE

So every time the browser crashed or a blackout happens and it forced closed (sometimes the browser is closed normally and it still happens) the next time i start the browser it would show the restore session page. Pressing the restore session would just restore the open tabs and not the tab groups. Because of this i would need to go to the file manager, copy the previous.json and change it to replace the sessionstore. it's kinda annoying. is this problem just me or is this a known issue? also how to fix.

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I tried "Restore bookmarks, passwords and data from an old Firefox profile" but the profile is simply not there and the instructions completely haywire. I have nothing on the profile page. What have you lot done to make this completely unusable for the small person ? I thought I was computer savvy but now firefox is making things unnecessarily invisible and over-complex.

Lost all tabs during an update including(weirdly) all theme stuff. Its not in the restore in history. But the themes part is the one that is strange, because why would themes change during an update, all while all my tabs are lost?