Some websites won't load at all while other are very slow to load but some will load just fine

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinn… (read more)

Some websites won't load at all while other are very slow to load but some will load just fine, example Crunchyroll (screenshot attached) won't load at all its just spinning loading icon and a white page but if I try it in a different browser it works just fine, but with Youtube it will load but is choppy and low quality videos and same thing as before I load it in a different browser and no problems. I have tried every possible solution I can find from clearing cookies and cache to refreshing Firefox even scanned for malware and virus nothing has worked please help me figure out what is happening and why it's only with Firefox that I am having this problem and its not hardware can play online just fine and download games from steam perfectly fine.

Asked by creepyzoy 2 months ago

Last reply by wickliz 1 week ago

FoxFire losing functions

Of 3 macs in the house, all on OS12, the one on ethernet to the ISP has been failing regularly: 1.) fails to collect history 2.) fails to present long-time home page 3.) … (read more)

Of 3 macs in the house, all on OS12, the one on ethernet to the ISP has been failing regularly: 1.) fails to collect history 2.) fails to present long-time home page 3.) if it does boot-up properly, expected behavior slows down markedly during a session on the computer (Usually rebooting the entire machine restores this. This morning even that didn't work.)

FoxFire (v146.0) crash report is available. Here is infor on machine:

 Model Name:	Mac mini

 Model Identifier:	Macmini7,1
 Processor Name:	Dual-Core Intel Core i5
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	2
 L2 Cache (per Core):	256 KB
 L3 Cache:	3 MB
 Hyper-Threading Technology:	Enabled
 Memory:	8 GB
 System Firmware Version:	483.0.0.0.0
 OS Loader Version:	540.120.3~37
 SMC Version (system):	2.24f32
 Serial Number (system):	C07W4442G1HW
 Hardware UUID:	4FFAC2D9-63A5-5546-973C-5D509C5D43A2
 Provisioning UDID:	4FFAC2D9-63A5-5546-973C-5D509C5D43A2'

Asked by wbps 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Excessive CPU Use

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no … (read more)

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no apparent difference. Ran Malwarebytes and McAfee scans; nothing detected. I have used Firefox for nearly 20 years, but if I cannot resolve this then I will drop Firefox and switch to another browser.

Asked by irajoedavis 6 months ago

Last reply by jesup 6 months ago

Refresh Firefox

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mo… (read more)

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mode and a Clear startup cache tab. No Refresh Firefox tab. I did not want a new profile. I did not want additional profiles. This has messed everything up. Firefox is not working. Thank you

Asked by nkmcfrln 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Ciao - I HAVE TO LEAVE FIREFOX

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUS… (read more)

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUST OPENED UP SO THEY WERE NOT YET CONNECTED TO ANY WEBPAGE.

I CANNOT SPEND HOURS TRYING TO FIX THIS

SO I AM MOVING TO ANOTHER BROWSER

I JUST WANTED TO SAY CIAO

Asked by DA Mozilla 5 months ago

Last reply by Mark 5 months ago

Limiting Forefox processes does ot work - loads of processes still running.

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 proces… (read more)

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 processes running straightaway before even using the browser. I closed it down and have started it again and now there are 11 processes running with just one tab open. Firefox(9044) Utility(7552) JavaScript oracle Network (15912) Data Decoder (11364) GPU (18744) About pages (12536) Preloaded new tab Extensions (20544) Preallocated (16132) Preallocated (13780) Preallocated (16044)

The problem repeats on three different computers which are not infected with malware. One computer with slightly less RAM I now cant even use Firefox at all (though all other browsers work fine) because the tabs constantly crash due to the high number of processes. Is there any way to set the process limit low in a way that Firefox actually responds to?

Asked by M R 5 months ago

Last reply by TyDraniu 5 months ago

Multiple Firefox (13) open when I sign on??

When I sign in, multiple firefox open, causing my machine to run slow. I have to go to task manager, close all the firefox and start over. I usually have to do this sev… (read more)

When I sign in, multiple firefox open, causing my machine to run slow. I have to go to task manager, close all the firefox and start over. I usually have to do this several times before I can get signed on. Once on, the new Windows 11 seems to work well with Firefox.

I noted in the multiple firefox accounts the following Group or User Names in the Details section. Are these normal or could they be the source of my problems???

ALL APPLICATION PACKAGES ALL RESTRICTED APPLICATION PACKAGES ACCOUNT UNKOWN (S-1-15-3-1024-1238444810-1356253261-2257478630-1143196962-1563090664-2414759320-12821011916-4218287853) Following these were the regular System Admin groups I am used to seeing.

How to correct if a problem.

Asked by gwludwick 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

New computer with 16GB memory.

What minimum memory spec is recommended for current Firefox usage? Have new computer with 16GB memory, 512 storage, intel core Ultra 5-225 processor & windows 11. Hav… (read more)

What minimum memory spec is recommended for current Firefox usage? Have new computer with 16GB memory, 512 storage, intel core Ultra 5-225 processor & windows 11. Have not set it up yet.

Asked by dons350gt 1 month ago

Last reply by Paul 1 month ago

Firefox and pagefile.sys

I am running Firefox on Windows 10 64-bit, and I have lots of windows and tabs open. Occasionally I will get a message from Windows that I am running low on disk space. … (read more)

I am running Firefox on Windows 10 64-bit, and I have lots of windows and tabs open. Occasionally I will get a message from Windows that I am running low on disk space. Recently I got the message, and I saw on my C-drive" "336,044,032 bytes free". After I did an Exit in Firefox, I saw "10,082,402,304 bytes free". The space that was freed was in the pagefile.sys file. Is this normal?

Asked by bsfinkel 5 months ago

Last reply by Denys 5 months ago

Firefox browser version 143.0 disfunctioning?

Dear Community, Using Cloud applications via browser and my mail webbased I have Firefox installed. This browser was in my opinion always the better choice, but last mon… (read more)

Dear Community,

Using Cloud applications via browser and my mail webbased I have Firefox installed. This browser was in my opinion always the better choice, but last months I experience strange behavior, cache issues, freezing pages, crashing tabs which is very annoying and frustrating when working in the cloud. In the same session it is possible that I suddenly can't open objects anymore or click on URL's, buttons not reacting or even can't login again, even when I just was logged in successfully. After refreshing and restarting the browser or sometimes even after restarting my device, everything is working properly again for a while. The same issues I have when using the incognito browser, especially when I use this for cloud application for example. I can't explain and my questions are: - anyone experiencing, familiar with and or know of this same kind of browser behavior and - if yes, how to solve this?

Thanks in advance and kind regards,

Aad

Asked by A.P.Dijksman 4 months ago

Last reply by Paul 4 months ago

Firefox is hogging RAM out :)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open: One YouTube video at 1080p … (read more)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open:

One YouTube video at 1080p One bookmaker site that may have a 240p video playing Two Flashscore tabs (static pages, no video)

When I end all firefox.exe processes, the Task Manager shows that about 10 GB of RAM is freed.

How can just four tabs be using that much memory? Please help me with this issue.

Thank you!

Asked by Dmitriy V. Shnitko 4 months ago

Last reply by Shirmaya John 4 months ago

desktop firefox after opening

When Firefox ver. 143.0.4 (64bit) is opened, I see many tiny groups of black dots withing the whole of the desktop display of this Firefox. From these black dots I see co… (read more)

When Firefox ver. 143.0.4 (64bit) is opened, I see many tiny groups of black dots withing the whole of the desktop display of this Firefox. From these black dots I see coloured lines traveling across the desktop within the Firefox desktop display. As I move the mouse these coloured lined move, disappear, and move around. Can you offer any suggestions. I am using Ubuntu UALinux Gamepack 22.04, The version of Firefox is an upgrade provided by Firefox updates. I have tried to uninstall this version of Firefox, same effect occuring. I have manually deleted every referance to Firefox, as this worked in UALinux Gamepack 20.04. I have used sudo apt update, sudo apt upgrade, sudo apt --fix-broken install, and sudo dpkg --configure -a. None of these can fix this problem. I restarted my Firefox today with the same problem, and found in the Help dropdown menu, and found troubleshoot mode. When I opened in troubleshoot mode, all these problems are not there any more.

Can you offer any help ??????

P.S. I tryed to take a screenshot of this problem, but the screenshot doesn't show this problem ?

Asked by GrahamEverson 4 months ago

Last reply by Denys 4 months ago

Multiple Version of Firefox Appearing in Task Mananger

Each time I click on Firefox from the Windows 11 Task Bar, multiple versions of Firefox appear in the task manager (see photo). Some have an icon next to them that says … (read more)

Each time I click on Firefox from the Windows 11 Task Bar, multiple versions of Firefox appear in the task manager (see photo). Some have an icon next to them that says "efficiency mode".

The attached screenshot is what I got from loading Firefox to ask this question. Multiple scans of my computer using Norton 360 -- including the Startup Scan -- have found nothing awry.

The operating system is Windows 11 Pro Edition Version 24H2 (OS Build 26,100.6584.) Firefox says it is fully up to date.

Asked by evers3 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox Quantum is total [expletive]. Nothing but problems since update

I have nothing but problems with firefox since the last new updates. Sites hang, gmail can't be accessed, it takes 100x longer for sites to load, firefox uses huge amount… (read more)

I have nothing but problems with firefox since the last new updates. Sites hang, gmail can't be accessed, it takes 100x longer for sites to load, firefox uses huge amounts of memory and CPU, etc, etc.

I am so fedup spending valued worktime having to solve firefox issues each time they decide to make updates - which seems to be more and more frequent. How can I roll back to a previous version and permanently disable any further updates?

Asked by Mike N 4 months ago

Last reply by Paul 4 months ago

The bookmarks and history system will not be functional

Will this fricking "The bookmarks and history system will not be functional" B.S. ever be fixed? Firefox didn't have this issue for years now for almost a year every time… (read more)

Will this fricking "The bookmarks and history system will not be functional" B.S. ever be fixed? Firefox didn't have this issue for years now for almost a year every time Firefox starts up on a cold boot I get this idiotic non-sense message!. I have to close the browser I JUST OPENED and reopen in. This error is pure B.S. as again cold boot, just launched there is NOTHING other than Firefox that might be accessing the various sql.db's...so if this message is to be believed Firefox is blocking Firefox from Firefox... FIX THIS!

Asked by firefox2665 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago