Firefox Community Forum

The sound works for me on Opera (PC Win11), but not on Mozilla - I see it as a bug in the browser... even after clicking on the playback device in the bottom right corner in Mozilla, the sound doesn't start playing...

For the last two years the issues with video stutter have been worse and worse for me. I don't know if it is because of a different codec the video is using, but if it was I would expect the fans to ramp up from trying to decode it. Instead, my laptop stays always silent, but the video laggs like crazy when I want to play it at native 1440p.

I cannot view or change the video codec, since the current issue happens on a platform (herohero.com) other than youtube.

I need assistance resolving an issue where videos on YouTube play choppily in Firefox. The playback stutters frequently, even at lower resolutions, while other browsers stream smoothly. I’d appreciate guidance on troubleshooting steps to improve video performance—such as checking hardware acceleration, browser settings, or possible extensions causing the issue.

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

Неожиданно пропал звук при использовании любых видеосервисов из Интернета.. При использовании других браузеров звук рабоет нормально. Как решить проблему с восстановлением звука?

I've suddenly lost sound while using any online video services. Sound works fine when using other browsers. How can I restore sound?

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

There's already a decent help article about how to block videos from autoplaying:

https://support.mozilla.org/en-US/kb/block-autoplay

The problem is, it works haphazardly. Even if my default for all web sites is "Block Audio and Video", on some web sites (not all) embedded videos still start playing as soon as they scroll into viewport.

Some have adviced to delve into about:config and set media.autoplay.blocking_policy to 2 (default is 0) and, based on quick testing, that actually seems to help but why exactly does it help? If privacy settings already have a setting to block autoplay, why does that particular configuration change make it work as it is supposed to work?

Running Floorp 12.5.0 (Firefox offshoot) on Win11, if that helps.