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Problem with NY Times website

Upon opening the NY Times website, page 1 flashes briefly. Then the screen locks in on a commercial which prevents further access to the paper. I cannot escape the ad. T… (read more)

Upon opening the NY Times website, page 1 flashes briefly. Then the screen locks in on a commercial which prevents further access to the paper. I cannot escape the ad.

This does not happen with Safari or Chrome.

Help!

Asked by Aaron Kopman 5 months ago

Last reply by Denys 4 months ago

Support for FileSystemAPI

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories. The current one won't work with a Bea… (read more)

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories.

The current one won't work with a BeatBuddy project and SD cards that are saved on my computer using their online editor - https://bbmo.singularsound.com/ - which forces me to use another browser for that...

Asked by matt43 4 months ago

Last reply by jeff-g 4 months ago

Trouble signing into some websites, mainly Cloudflare

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecyc… (read more)

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecycle), or it keeps cycling with its checkbox and doesn't do anything else (Hyatt). I contacted freecycle.org and they didn't know the reason. However, I can get through cloudflare using the Chrome browser. Is this fixable, because I really want to stay with Firefox? I am up to date on my drivers, Win10, and Firefox. Thanks!

Asked by mr_greg4 4 months ago

Last reply by Denys 4 months ago

One website opens with a blank white screen.

When logging in to a website that I use many times every day all day, all of a sudden I log on and all I get is a blank white screen. I have tried clearing everything, re… (read more)

When logging in to a website that I use many times every day all day, all of a sudden I log on and all I get is a blank white screen. I have tried clearing everything, restarting Firefox, removing Firefox and re-installing it, rebooting the computer, starting Firefox in the safe mode but no change. The same problem shows up on three different computers on two different networks with two different ISPs. The website opens normally on Edge and Chrome. I would prefer to be able to use Firefox. Using version 139.0.4 (64-bit) on all three computers. I would really appreciate any help that is available.

Asked by Barry 4 months ago

Last reply by Denys 4 months ago

Dates and calendars wrong on some websites

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to c… (read more)

Two websites I went to using Firefox today displayed the date as 6\18\2025. Today is 6\19\2025. One of them displayed the July 2025 calendar and would not allow me to click back to June. I have two Firefox Extensions on, UBlock Original and Chameleon. Any idea what may be causing this. I'm using a MAC.

Asked by bob 4 months ago

Last reply by Denys 4 months ago

HBO max won't load anymore

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a b… (read more)

Recently my HBO max started to not load on firefox... I've tried the usual suspects, cleared cache and cookies multiple times, but when trying to pick a profile, just a black screen loads. Nothing happens.

Picture below, every logged link of the site is like this, i can only access links before login, like answers/support/ads,campaigns etc. Those kind of pages load.

Also, sometimes, when accessing the site through search engines, the site loads, but on a different profile than the one I use, but when trying to switch profiles, the same thing happens again, nothing loads.

Asked by jobomon 4 months ago

Last reply by jonzn4SUSE 4 months ago

Some Chrome features not present in FF

Does FF offer a setting to address the following two incompatibilities? 1. In the iCarol web app, as the user is approaching the timeout limit, in Chrome the browser ta… (read more)

Does FF offer a setting to address the following two incompatibilities?

1. In the iCarol web app, as the user is approaching the timeout limit, in Chrome the browser tab flashes a warning. This does not happen in FF.

2 In the Diaplad web app, if the user needs to record a voicemail greeting, in Chrome this ability is present. In FF this ability is not present.

Asked by wmblaney 4 months ago

Last reply by Denys 4 months ago

Single website loading in German language

GM, An individual website keeps defaulting to, and loading in, the German (https://de.website name here) language version. This has never, ever occurred previously. I … (read more)

GM,

An individual website keeps defaulting to, and loading in, the German (https://de.website name here) language version. This has never, ever occurred previously. I have had no success in resetting the website back to the setting(s) which would have it load the page(s) in English, NOT German.

Thanks.

Asked by dr.streiber 4 months ago

Last reply by Denys 4 months ago

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (read more)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Asked by sedye17 5 months ago

Last reply by Denys 4 months ago

TinyMCE + Firefox IME (Phonetic Input) Cursor Not Moving After Space

I’m using TinyMCE as a rich text editor in my web application. When typing with phonetic/IME input (like Hindi, Kannada, etc.) in Mozilla Firefox, I encounter an issue: … (read more)

I’m using TinyMCE as a rich text editor in my web application. When typing with phonetic/IME input (like Hindi, Kannada, etc.) in Mozilla Firefox, I encounter an issue:

After completing a word using the IME and pressing space, a space is added after the word but the cursor (caret) does not move visually beyond the space.(confirmed via HTML inspection).

This issue does not occur in Chrome—there the cursor moves correctly after space.

I am using firefox 139.0.1

Asked by Bikram Nayak 5 months ago

Last reply by Brent55 5 months ago

Directv website issues

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%. https://stream.directv.com/guide However, … (read more)

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%.

https://stream.directv.com/guide

However, when you try to advance the time, it does not work. Is shifts momentarily to the next time period, but immediately reverts back.

It works properly in Chrome.

Asked by noel_envode 5 months ago

Last reply by Paul 5 months ago

accordion controls don't work (open up) on any webside in firefox but do in other browsers

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a set… (read more)

Regardless of website Accordion controls don't work / open to show information. These controls work fine in other browsers and work fine on the same sites. Is there a setting I am missing. it also works on other macs I own. Thanks

Asked by Seymour Klausner 5 months ago

Last reply by Balázs Meskó 4 months ago

Google message about unusual traffic on the network

Although I received an answer on this question, I probably was not detailed enough to indicate why this seems to be an issue with Firefox's interface with Google, as oppo… (read more)

Although I received an answer on this question, I probably was not detailed enough to indicate why this seems to be an issue with Firefox's interface with Google, as opposed to only Google. When I'm clicking on the Google search bar I get the attached message indicating unusual traffic on the network and requiring me to do the captcha crap. What I failed to mention before is this does not happen if I use Chrome or if I go through Duck Duck Go and then into Google from there. It only happens in the top search bar on Firefox. The reason it's so frustrating is the captcha keeps going through multiple pictures, even though the captured screens are accurate for the requested pics. Perhaps someone can suggest a solution even if you still don't believe it's a Firefox issue. I'm not a computer or network expert so a more detailed explanation for how I can solve this would really help me out. Thank you.

Asked by Doug Green 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago