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My home page has been Firefox for at least four years. Suddenly my home page switched to Norton and I can't get back to Firefox. Please help wth explicit, foolproof intructions. I am using Windows 11. I am87 years old and I do mean foolproof.

How do I reset my homepage to Firefox and away from Norton. I don't know why my homepage switched away from Firefox. I require explicit foolproof instructions. I am 87 … (read more)

How do I reset my homepage to Firefox and away from Norton. I don't know why my homepage switched away from Firefox. I require explicit foolproof instructions. I am 87 years old and not savvy.

Asked by eetkach 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Need Help getting out of "Bookmark"!

When in Firefox, I have a list of ICONS I can choose from. I also have News, etc., under my ICONS that I can look at before I go on to the ICON I want to check out. In … (read more)

When in Firefox, I have a list of ICONS I can choose from. I also have News, etc., under my ICONS that I can look at before I go on to the ICON I want to check out. In one of those News items, I checked "Bookmark" so I could get back to it later. In so doing, it took me to my Bookmark page, but wouldn't let me get back to my Firefox page I have my icons on. Help Please!

Asked by judylchurch 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

home page changed to google after restart and want to change to previous home page

After Firefox update on August 14 the top area of browser started jumping continually so I did a restart. After restart had to reinstall Trusteer and McAfee Webadvisor. H… (read more)

After Firefox update on August 14 the top area of browser started jumping continually so I did a restart. After restart had to reinstall Trusteer and McAfee Webadvisor. However my home page changed to Google and I don't want google as my home page. Cant remember what it was before (believe about:home or something similar). When I go to Settings Search and change search to DuckDuck it changed both the address bar and search bar. I am find with Google in Search bar but was my home page to go back to what it was and not Google. I am a senior and not highly computer savvy - please help and list steps so I can not have Google when I open Firefox browser. Thank you

Asked by scholtee 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Amazon Shortcut ICON will not show up on my Firefox Home Screen

No matter how many times I visit Amazon.com, it WILL NOT show up on my Home Screen as an ICON. I have tried 2 Rows and 4 Rows. I visit amazon many times in a week, someti… (read more)

No matter how many times I visit Amazon.com, it WILL NOT show up on my Home Screen as an ICON. I have tried 2 Rows and 4 Rows. I visit amazon many times in a week, sometimes many times in a day and it never shows up on the Home Screen after my last Firefox Upgrade to 142.0. Before the upgrade, it was always on my Home Screen. I have deleted many ICONS hoping it would somehow fill in as I visit Amazon - but it's not happening.

How can I fix this?

Thanks!

Asked by JeanB 2 months ago

Last reply by jonzn4SUSE 2 months ago

When I open Firefox for the first time it will open three tabs with my homepage on all of them. How to change it so that only one window with no tabs open?

How can I change the settings on Firefox so that only one window opens when I initially open up Firefox? I current get a window with my home page and then two tabs with m… (read more)

How can I change the settings on Firefox so that only one window opens when I initially open up Firefox? I current get a window with my home page and then two tabs with my home tab.

Asked by soloboxerboy 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

How do I remove the new taskbar that has appeared at the foot of my Firefox Home page

A new "task bar" has appeared at the bottom of my Firefox pages. How do I permanently delete it? I have attached an image of it to this message. Thank you very much for… (read more)

A new "task bar" has appeared at the bottom of my Firefox pages. How do I permanently delete it?

I have attached an image of it to this message.

Thank you very much for your help.

Asked by portman 1 month ago

Last reply by Ed 1 month ago

addons.mozilla.org opens in fullscreen everytime i open firefox

Hi! I'm experiencing a strange issue with Firefox. Every time I start Firefox, the site addons.mozilla.org opens automatically — and it opens in fullscreen mode (as if I… (read more)

Hi! I'm experiencing a strange issue with Firefox.

Every time I start Firefox, the site addons.mozilla.org opens automatically — and it opens in fullscreen mode (as if I pressed F11). Here's what I've tried so far:

I disabled all extensions, but the problem still persists.

I changed the homepage settings to a blank page and even other websites, but it doesn't help — addons.mozilla.org still opens.

The issue happens even after restarting the computer.

I haven't reinstalled Firefox yet — I’d like to understand what might be causing this first.

Any help or suggestions would be appreciated!

Asked by danyaturad 1 month ago

Last reply by Konstantina Papadea 1 month ago

Bookmark tab third from top keeps disappearing when I open Firefox

The third line from top of Firefox home page Most visited, pinned sites and other Bookmarks keeps disappearing when I open Firefox. I go to more troubleshooting and Clear… (read more)

The third line from top of Firefox home page Most visited, pinned sites and other Bookmarks keeps disappearing when I open Firefox. I go to more troubleshooting and Clear startup cache and on restart it comes back. However this continues to happen not ever time I open Firefox but maybe about 3 or 4 times a week. Using most recent version of Firefox.

Asked by marv6 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago