Showing questions tagged:

Changes in metadata tags in Microsoft 365 not updating due to cache issues

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show th… (read more)

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show the old values. Refreshing the page and deleting the cache does not solve the issue. Only uninstalling and then reinstalling Firefox resolves the issue. The problem does not occur in Microsoft Edge.

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pop ups every time I change open a window

This issue started a few weeks ago. Frequently, when I switch from one page to another, I get a pop-up page from some unrelated business or form. I have started to fill… (read more)

This issue started a few weeks ago. Frequently, when I switch from one page to another, I get a pop-up page from some unrelated business or form. I have started to fill out an order form for a trusted business only to find out I am filling out another company's form instead. My page gets hijacked in this manner several times a day. It's not only annoying, but a security issue. One moving company keeps popping up. I am not moving, or even thinking about moving, but I keep getting this company's home page when trying to access other venues.

I don't know if this is related, but I installed Duck Duck Go a while back to avoid Google trackers. A few weeks ago I found that Duck Duck was no longer my preferred search engine and put it back as preferred. Whether coincidence or not, my problems began about that time.

Please help.

Regards,

Bill Okopski

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Cache Restore

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department the… (read more)

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department they asked me to follow their resolution steps, which included wiping the cache and cookies for all of my Firefox browser. I did so at their request, it did not fix their issue (it appears to be something their developers are working on solving) and subsequently I lost a lot of retained other sites log-in and history. Is there a way to restore the cache cookies that were removed yesterday? Appreciate your help,

Patrick

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account login suddenly frequently required

Recently (about a month) I have found I often have to login to my Firefox account in order to access saved passwords etc. Sometimes from one day to the next. It never use… (read more)

Recently (about a month) I have found I often have to login to my Firefox account in order to access saved passwords etc. Sometimes from one day to the next. It never used to do this. Can't find any setting like "trust this device" or similar to stay logged in.

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Multi-account containers doesn't sync, and breaks overall Firefox sync

Hi all, I have another query ongoing which trying to fix seems to have caused this problem: https://support.mozilla.org/en-US/questions/1581166 I'm logged into Firefox ac… (read more)

Hi all,

I have another query ongoing which trying to fix seems to have caused this problem: https://support.mozilla.org/en-US/questions/1581166

I'm logged into Firefox account and have everything synced. I've logged multi-account containers (MAC) into my Firefox to try and sync accounts. However, the containers are not syncing AND I now cannot send tabs to or from this instance of Firefox.

This started either after I refreshed Firefox or after I reinstalled it, I'm not sure which. Before Refresh I definitely had full sync, and I believe containers were synced but I had not changed anything in MAC for a long time, many months maybe years.

To try and fix this, I logged out of my Firefox account for both MAC and the whole browser, then closed Firefox. I then restarted Firefox, logged into my Firefox account and tested that I could send and receive tabs - I could, so that worked. I then logged into my Firefox account with MAC and tried to send a tab, and I couldn't, and nor did the containers sync. So, it seems that the MAC addon breaks sync.

A workaround is just to not depend on containers sync, but I'd prefer to get this back.

Any suggestions on how to fix this, or is this a bug in Firefox or MAC?

Cheers :)

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History listings doubling or even tripling up

I noticed that some sites are showing up twice in the history when you go to history and look at the sites you've most recently been to. At first I assumed it was happeni… (read more)

I noticed that some sites are showing up twice in the history when you go to history and look at the sites you've most recently been to. At first I assumed it was happening just with Youtube, but I have noticed it with other sites as well. This started happening a day or so ago. I recently updated to version 150.0.3, and I have no idea why it's happening. At first I thought it might be because I was signed into sync, but this hadn't happened on previous versions of Firefox and I've been signed into Sync for almost a year now and never saw this occur in that time. I even tried signing out of sync to see if that fixed the issue. it did not. I vaguely remember something like this happening on a much older version of the browser, but I dunno if you guys ever had a fix for it or not. I'm including a screenshot of the phenomenon for the sake of visual reference.

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Stop Passkey popups

I do not understand what is meant by the address bar in the info about stopping the Passkey notice in Firefox. I tried typing in the line where the description of the we… (read more)

I do not understand what is meant by the address bar in the info about stopping the Passkey notice in Firefox. I tried typing in the line where the description of the webpage is located with no success. This line: (.https://support.mozilla.org/en-US/questions/new/firefox/form).

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Trouble logging in to Huntington Bank weboage

To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier. Why am I getting this… (read more)

To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier.

Why am I getting this warning? I am unable to login.

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Firefox working with CO Peak website to upload and read documents

Hi, I am using Firefox version 150.0.3 (64 bit). It says it is up to date and I'm on Windows 11and it is fully updated. I use the Colorado Peak website but can not upload… (read more)

Hi, I am using Firefox version 150.0.3 (64 bit). It says it is up to date and I'm on Windows 11and it is fully updated. I use the Colorado Peak website but can not upload documents to them or read my mail from them. I have to go to another browser to do that.

I have used Firefox as my default browser for over 20 years I don't want to give it up or use another browser even to do just a few things once in a while. Peak tech support says they have communicated with Firefox but gotten no response. Help!!

D

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Sidebar To Be Discontinued?

Hi - Recently when I was on either my desktop or laptop I saw a notification that the sidebar would be going away. I can't seem to find any information on that now thoug… (read more)

Hi - Recently when I was on either my desktop or laptop I saw a notification that the sidebar would be going away. I can't seem to find any information on that now though. Will the sidebar still be going away soon? I for one would like to say that I enjoy that feature and would like to see it stay an option on desktops/laptops. If it does go away, how do we access bookmarks and synced tabs? Is there anything I need to do ahead of it possibly going away? Thanks in advance for your help!

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