Firefox Support Forum

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firefox. Firefox is not unusable for me.

A piece of software I need to use for work requires an older version of Firefox (Firefox 68.4.2 ESR) to run, so in the past, I've had to delete Firefox and re-download the older version which has worked fine. However, I recently got a new Mac and now when I try the same thing it's not working. Whenever I first open Firefox after downloading it, it opens as the correct (older) version, however it does not seem to be able to connect to the internet and I get the spinning wheel that never ends, and then whenever I close out of Firefox and reopen it, it automatically updates to the newest version. I have multiple times gone into the settings on Firefox and changed my preferences to check with me before installing updates and I've gone into the settings of the App Store to make sure it's not automatically updating any apps or programs. My computer is currently running OS version 11.1 (Big Sur) and I'm wondering if maybe this version is too new to be compatible with Firefox 68 ESR? Any help, ideas, or advice is greatly appreciated!

In my notebook I have dualboot with Windows 10 and Ubuntu 20.04, and in Ubuntu Firefox notifications are integrated with the system, but in Windows 10 the notification is a ugly white rectangle. I tried to search how to change, and one site said I have to go to to Settings>System>Notifications & Actions and scroll down to Receber notificações destes remetentes and turn on Firefox, but Firefox don't appear there, as you can see in the screenshot. I'm Brazilian, so my system is in Portuguese.

Firefox latest version 84.0.2 on Win 10 latest updates Dell XPS 13 9380.

Firefox apparently crashes either on sleep or restore from sleep mode, forcing a session restore.

I specifically use a number of websites where forms are filled out in browsing tab. A Session Restore means a reload of that page, losing all my prior work on that page (could be up to an hour's work).

Loving my move from Chrome and starting my journey off the Google train. Firefox is great. But this one is a show stopper for me. Help!

I use a Mac with Catalina 10.15.7 and have Kaspersky security protection. I have installed the recommended extension for Firefox with Kaspersky, but still frustratingly get the black screen with "did not connect, potential security issue" for all websites. Can anyone tell me what is happening and how I can alleviate the problem? I have had to migrate to Safari until this problem can be sorted out. Thank you Chris Carsberg

I cannot open any attachments through AOL using the Firefox browser. The attachment is there but when I try to select it it it does not open with all types of attachments (.doc, .xls, .pdf, .etc..). This only occurs with Firefox and started about a few days ago. IE and Chrome are ok. Using Firefox version is 84.0.2 (64-bit). I had cleared the Cache but no difference.

Please advise.

Hi:

I was using the firefox sync option, but i now longer will use firefox. There is any way to delete my account from the Mozilla servers?

Thanks for the help.

When downloading a file without saving it it will just disappear after downloading. I can see the downloading process but when i click the blue arrow the message is that the file has been moved or missing. If I choose to save the file there is no problem but I often only want to have a short glance at the document and no interest i sawing the file.

I have made a new installation of Firefox but the problem remains the same. I hav temporarly turned off my Norton security program but that doesn´t help either. This problem was first noticed in late 2020 before that I could download and open the file directly.

Bad Request Missing OAuth parameter: client_id

Launching FF from LastPass vault and using correct password and email the < Bad RequestMissing OAuth parameter: client_id> popup appears. I am not sure what the correct URL for the FF login page is; I just copied the URL from the sign in page. LastPass launches my other websit sign ins successfully.

Kindly advise Robert

Apologies for any wasted time. JUST FOUND THAT THE FF SIGN IN URL WAS WRONG. LASTPASS NOW LAUNCHES FF SIGN IN AND ON PASSWORD ENTERED FF ACCT OPENS.

Hello With Version 84.0.2 I can no longer open a URL in a new tab. Preferences are OK and have not been changed. I work with Firefox Ubuntu and Qwant, PureVPN and Kee PassWord Manager extensions.

I also have a problem because when I choose to never keep the history when closing Firefox, then the home page https://www.qwant.com/?client=ext-firefox-hp is replaced by that of Firefox

Thanks for your help

Hello, I have a problem with firefox 84.0.2. From first day, when I installed the firefox, I have a problem. The problem is when I stay a lot of time not using it, all tabs are freezed. Only menues works, but the tabs are not working, I can not open a new tab. I need to close firefox and start to work again.

Any idea? the system big sur is recently installed, I mean, all is new, HW, SO, Firefox...

Thank you. Regards, Rafa.

I have done a complete reinstall and tabs keep crashing. I can use Edge or Chrome with no issues. Hope someone can help me with this. Also have done malware virus scan and seems to be okay. Tx

I do not want to use Safari any longer. I downloaded Firefox yesterday on my Mac. I set up my preferences. Then when I went to open it it had disappeared. Gone. Not in my Application or Download folders. I tried again to install it and the Download on your site shows a pop up with a FF icon and an arrow to the App store. It is to in the App store anymore. It was there yesterday!

There is an issue with thumbnails not loading on certain webpages. I've tried a lot to solve this problem and found out that it doesn't reproduce in Safe mode.

This doesn't happen when I first visit a web page. Occurs when I browse other pages of the website or refresh multiple times. (But, closing the window and accessing the page again will solve the problem.)

It doesn't print out any special error messages, it just appears to be still loading. (Checking in the console, status code 200 (OK) is not returned and it shows that it is still being requested.)

However, regardless of whether or not the image is actually being loaded, the NS_BINDING_ABORTED error is thrown in the thumbnail image URL.

I've tried a lot of methods like turn off hardware acceleration, switch to the default theme, disable all extensions, turn off AdGuard (on Windows), turn off DNS-over-HTTPS feature, and disable to force HTTPS, but that didn't fix the problem.

Only in safe mode the problem was resolved.

Additionally, there are no problems with Chrome browser. When a problem occurs in the Firefox browser, if I refresh the same page in Chrome, it loads fine. So I guess it's not a network issue.

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems I tried to solve the problem by referring to this article, but it did not say what settings were changed other than those described above when using Safe mode.

So I would like to know which settings change when I enable safe mode.

youtube presents errors during loading, leaving the left side panel and the youtube login menu empty, strangely when opening firefox for the first time after turning on the computer it seems to load normally but when browsing or updating the problem is present.

I don't use third-party antivirus, only the one that comes in windows 10. I suspect the firewall and windows defender itself.

I've been like this for two months. I tried updating windows 10, no changes. update firefox, no changes. reset firefox, no changes. disable firefox add-ons, no changes. reinstall firefox, no changes. private window, unchanged.

any ideas?

Hi,

I want to save a website that featured our dog on a page. The website is a help-site for veterinary expense that will probably close the page featuring our animal, as our pet didn't make it. If it matters, the website is Waggle.com.

I used File > Save Page As to open the dialog box with the option to save to the desktop. I note it did so with the extension .html. At the bottom of the dialog box was Format, I choose the default save as Website complete. I tried to open it and saw a instant of the webpage picture. On the bottom left-hand corner several pieces of dialog were running in rapid succession, one of them contained the words "Hand shake", but most were probably computerize gibberish, at least to me. The bottom left hand corner went blank and the entire tab was left blank--empty, the brief picture disappeared. Google didn't offer any help with this.

Can I save this page to view as a memory, or is this essentially gone to a novice like me?

Firefox 84.0.1, OS X 10.13.6, 2009 iMac desktop.

Thanks,

John Roehling

Using Firefox with macOS11.1, the browser automatically freezes (and the application must be quit and restarted) if it is left open on the screen when not in use. If it is stored on the margin of the screen (yellow dot), this doesn't happen. Safari does not freeze under the same circumstances.