Firefox Support Forum

Preview is opened as default when printing. I prefer to use the system printing. How can I discard Preview? The printing task now takes more than a minute to access the printer. It all started since Preview was introduced as default! Meanwhile Firefox i locked and I can't do anything in Firefox.

Firefox will not open or opens but will not show a window and must be forced to quit. 27 "iMac Pro running Big Sur. I have restarted the mac multiple times. I have uninstalled Firefox and reinstalled it, all with the same result. I have checked for updates and the computer shows everything is up to date.

Some sites colors are inverted or glitched. I've noticed when I've used roblox that the description of the game isn't there and that the site is elongated and it's just a long, empty space until I get to the bottom. Sites like steam (More specifically the workshop) the background is the light for some reason but the text stays white and it's a struggle to see.

How do I fix this? I've tried changing between light and dark mode.

The latest update added a new warning to the "Forget About This Site" feature. I use this sometimes, and when I saw this warning for the first time yesterday, I knew it was going to be a pain in the arse. I understand it's useful to some people, but I do not want to see it every time. How do I disable this warning?

I'm a recent convert from Chrome after decades (used to use Firefox waaaaaay back in the day) so I've become quite accustomed to how things worked in Chrome. I've found most of the workarounds to get it back to what I'm used to but one has stumped me and I've spent too many hours searching and reading so I'm hoping someone here can help... (I just discovered part of the problem while taking screenshots, I think it's the extension)

In Chrome, when in Gmail and clicking the download button to download an attachment, it would bring up the "save as" but in Firefox, while it will do that now for common things like jpg etc, I can't get it to do it for a .ds2 or .dss extension which are my most common downloads.

I see the Applications box in Settings/General but it doesn't show .ds2 or .dss and when I search, nothing. How do I add these two extensions so that when I try to download, it gives me the option to "Do this automatically for files like this from now on" option? Thank you!!

Hi there Firefox team!

I'm experiencing a problem with Facebook's in-bedded messenger when I'm trying to send a voice clip to a friend. It doesn't allow the action and gives me the following error: You haven't allowed Facebook access to your microphone

The problem is that I did, both in browser and on-site, and I can make audio calls and video calls with microphone working on the messenger just fine. Only sending the voice clip doesn't work. I don't know why and whether the issue is with Firefox or with Facebook's code for Firefox, but the issue definitely is annoying.

I've also changed Firefox privacy controls from Strict to Standard, and that didn't help either.

If anyone knows what to do, please help. I love using Firefox, and it's been my default browser for like, decades, and I don't intend to leave it because of this one issue... it's just frustrating. And I've seen some people experiencing the same issue on the web.

I don't know. May the Lord bless you! :D

I have a VPN for work, some internal sites are inaccessible without this VPN. When I try to access them with the VPN turned off I legitimately get a 403. However, when I turn on the VPN firefox keeps showing 403 while other browsers work fine. This also works the other way around. When I turn off the VPN and try to go to one of the internal sites I don't get a 403 (as I should), instead firefox gets stuck at the page loading stage and nothing happens. There seems to be some kind of caching or optimization going on, but it's terribly interfering. Deleting cookies, caches, etc doesn't help at all. The only thing that helps in this situation is restarting firefox.

I purchase audiobooks on Audible.com using my Mac (OS Catalina). When I download a purchase Firefox sends it as an MP4 file which is incompatible with the apps to play the audiobook. Safari and other browsers do no do this - the files come as an .aax file. Even after I have an .aax file I cannot play it using Firefox because Audible.com does not recognize my registered computer. I get an error message: Document "LicenseForCustomerToken" couldn't be opened. Incompatable with QuickTime Player. FYI: QuickTime Player is a video (MP4) player app on my computer. So, once again, Firefox makes the .aax file appear like an MP4 file to Audible. It's doing some kind of unrequested and unwanted conversion of .aax files to MP4.

I hope you can fix this in your next update. i've worked with Audible to solve this issue, but they cannot help and are telling me it is a "known issue" with Firefox and recommend I use a different browser.

I'm pissed of. HOW??? HOW??? How a single browser can take 90% of the memory until freezing your PC, ON A LINUX MINT FOR GOD SAKE! With 16GB Memory!

I saw people defending this saying that "uuuh, mozilla takes advantage of-" BS! It doesn't take advantage of nothing, it only wastes your ram and your time.

HOW DO I LIMIT THE RAM USAGE? I DON'T WANT FANCY PERFORMANCE TABS I WANT A DIRECT ANSWER ON HOW TO STOP FIREFOX WASTING MY RAM

When streaming video or sound from any website i.e. YouTube, Netflix etc. my audio changes level automatically. I will start a video, the audio level will be set and when I pause and resume playing, especially multiple times in a row, the audio level will increase by itself every time i resume playing however not by increasing either the YouTube/streaming site's volume setting nor my Windows volume slider. If an episode on Netflix finishes and the next episode starts automatically, the volume will be much lower once playback resumes but again, no volume settings/sliders have changed. If I pause and play again, the volume goes up and if i pause and play multiple times it will gradually go back to the original level. I have removed application control of volume in Windows from Firefox and have tried searching for this issue but have yet to find a solution. Chrome does not have this issues on my same device. On rare occasions, the audio will automatically boost all the way up to maximum level and become distorted regardless of which audio device I'm using i.e. wireless headphones, external sound card, any other audio device. I then need to pause and un-pause a few times before it goes back to normal Please help!

Windows 10 latest version 20H2 x64 KB4023057 Firefox latest current version 93.0 (64-bit)

I have a dual monitor (extended display) setup and 2 Firefox windows open (one for each monitor). When Firefox crashes or is closed unexpectedly, opening it restores the previous session but the order in which the windows are restored is incorrect.

In other words, hovering over the Firefox icon in the taskbar shows 2 window previews open but in the incorrect order; the first window (left window preview) actually points to the right monitor's window and vice versa. As you can imagine this is superbly annoying because when I hover over the left window preview I expect to access the left monitor's window not the other way around!

This is on Windows 10.

Hello.

Current Settings: Enhanced Tracking Protection-Standard Without the Free Adblock installed.

Goal: Minimize tracking and pop-up ads from appearing during my browser session:

Please answer each question separately:

Q1. Is the Standard option sufficient or should it be set to strict?

Answer:

Q2a. Does the Standard option OR the Strict option provide the features of an ad-block or does the free Adblock needs to be installed as well in order to receive full protection?

b. When I was about to install the Free Adblock, a warning came up asking me if it was the best adblocker and confirming that the extension would have permission to access my data from all websites, extend developer tools to access my data in open tabs, display notifications to me, access my browser tabs, and access browser activity during navigation/

Do I really want to install Adblock knowing all of the above details?

Answer:

Print has been broken since the display interface changed recently.

I have used FF to print placards composed using html, generally contained in tables. This almost always requires "scaling" the page to fit the available space for the printed result.

With the new interface, when I change the scale from 100% (in this case to 120%) blocks of text disappear both on the preview screen and in the resulting printout.

When I do the same with the same html file using Chrome, the page and the resulting printout scale correctly.

Would like to be able to continue to do this using FF. Hope you can address this.

I assume that you know that the FF "submit feedback" is not usable... there is no way to login other than social media, and no apparent way to "submit feedback" by mere mortals.

Beverly Howard Bev@BevHoward.com

hello. currently, i click and hold the mouse wheel (aka middle button) and move the mouse towards me and the page moves downward. likewise, moving the mouse to my right moves the page right.

also this happens when using firefox's built in pdf viewer.

is there a way to reverse these directions?

my goal would be to have similar action/movement when using the hand tool in acrobat or photoshop.

thanks

Why is my Firefox blocking my password manager extension when I try to use it to login to my Firefox account? My password manager is Authomate (www.authomate.com). The extension works for every site but my Firefox account. I tried attaching png images but it just sits there spinning its wheels. Extension is free so you can try it.

Hi, My Firefox window is cut, so that I can't use the option of 'full screen'. see the attached: pic1 is what appears on firefox, and pc2 is what should be seen. By not having the green dot, I can't open full screen.

please advise

beas regards

Ram

If I assign a certain site to a container and close and reopen Firefox, the site still loads but is not assigned to the container anymore. It only does when I set a site to always open in a specific container. Is it supposed work like this, or can I change this somehow? It is fairly inconvinient if I have to reassign every site to the right container every time I start Firefox. Thanks in advance.

Hi Guy's, loving Firefox. Is it possible to get cross hairs? It will be of great benefit to me as I carry nautical charts in the computer. Cross hairs will simplify noting lat and long for installation of waypoints on my chart plotter as I sail the Western Australian coast. I have distrust of recreational charting cards as they are inaccurate, trying to remedy the annomolies is just too hard. Cheers Cliff ordandcher@outlook.com