Firefox Support Forum

why do you stalk and bother the users? i do not want to update! without warning you alter things i do not want you to alter. you take things out so people have to use risky 3rd party addons.

macOS 14.1.1 on an M2 with FF 120.

When going to sites such as nbcnews.com/now or https://toronto.ctvnews.ca, A/V sync is off by about a second.

This appears to be due to the volume being muted when video playback starts. Unpausing the video leads to the video freezing for a very brief moment, then the A/V sync is clearly incorrect.

This can be replicated on YouTube by loading a video, muting the video (if not muted already), refreshing the page (F5), allowing the video to play, then unmuting the video. The sync will be incorrect.

If the audio is unmuted when the video play back starts, this does not appear to happen.

Following this article has no impact: https://support.mozilla.org/en-US/kb/performance-settings, nor does setting media.hardware-video-decoding.enabled to false.

This issue does not occur on Microsoft Edge.

A folder in profile/default/storage with the name 'moz-extension+++d215ed11-a9b2-4927-bd1f-9755184bbe53' is using up 800MB of data on my install and is continuously adding more data.

The above string (ending 'bbe53') does not match with any extension on the about:support troubleshooting info page.

How do I find out which extension is storage data in this folder?

Whenever I download a file Firefox downloads two of the same file. One is an empty file and the second file is the right size.

Example: I want to download a file called blender-4.0.1-macos-x64.dmg, when I start the download the first copy shows up immediately in my download folder called blender-4.0.1-macos-x64.dmg with zero bytes but another one is still downloading. Once that one is fully downloaded too I have another one in my download floder called blender-4.0.1-macos-x64-1.dmg.

Not sure how to prevent that, it is very annoying

My wife was on Firefox, I was on EDGE for email(Outlook) and google access, I tired of the issues with EDGE and moved my account to Firefox, it REMOVED her email access displacing with mine, how do I get her email access Back?

b2f3b7ff-b950-4a8d-9ffc-67b230231124

Firefox crashes almost immediately upon startup. Have run through each step of: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

and while I wasn't able to get the RAM memory test application to work, none of the other steps worked either.

I have a content filter installed on this computer, that's the only other thing I can think of that is causing the issue. Help would be greatly appreciated.

Hey there! So for the past several days, I've been having websites not loading correctly. At first, it was only websites For twitch, everything loads as normal, except for the broadcast itself. It doesn't matter if it's live or a vod. The chat even works. Where the broadcast should be is the person's offline overlay. For youtube, either the page will sit with the loading symbol in the middle and eventually it will connect, or the video will refuse to load. During my troubleshooting, one youtube tab will be working fine and the other tab I've loaded for it will not. Now, other websites aren't loading correctly either. Some elements will load and other won't. Some websites I can see the missing elements appear for a moment when I refresh.

I've tried deleting all of my extensions, turning off bitdefender, uninstalling bitdefender, scanning with malewarebytes, clearing cookies, clearing my history, and nothing is working. I am not having any of these problems on other browsers that I've tried during troubleshooting.

When playing videos on this website only, then there are distortions on the video as you can see in the screenshot. It happens when i try to jump into a specific part of the video. The website is https://aniwatch.to The link of the video i am playing : https://aniwatch.to/watch/dark-gathering-18482?ep=109564 at 18:50. I feel like it maybe a problem with codecs. I tried almost everything related to hardware acceleration(With on and off). A new profile with no extensions,updating gpu drivers(AMD) nothing seemed to fix it. This website works fine on chromium browsers.

Every time I allow Mozilla to update Firefox, smooth scrolling ceases to work. Think maybe I've now had enough. Chrome can't be any worse than this.

Up to four or so days ago I was able to fire up my Linux and Firefox and had immediate access to both Gmail and Calendar. Now I am requested to sign in every time, are offered a Shareable Calendar (for which I have no use) and get a notification in my cell phone reporting a new login. Also, WhatsApp Web is requiring to link with my phone every time I want to use it in my laptop.

I'm using Firefox 120.0 and this behavior appears to have started after the upgrade. I have also Vivaldi installed and its operation with the above pages is normal.

This is most annoying. Have security rules been changed? Am I doing something wrong? Will appreciate any help you can provide.

I refreshed Firefox, now my logins are all gone and when I input them to sites, click on Save, nothing will save. Also my Facebook page is not missing half the stuff on the page.

I have some .htm files which are stored in the root / directory and I would like to know how to access them in Firefox, running on Xubuntu 22.04 LTS

Interestingly enough, I found a solution here: Firefox Quantum: HTML files from internal (/usr) do not open which did solve my issue on my Virtual Machine which is running the same Xubuntu 22.04, however since performing a clean installation on a physical machine the same solution has not worked and I just get the follow error as shown in my image.

Despite removing the snap version of Firefox and performing the installation shown in this guide: How to install Firefox deb package, my physical machine just cannot access my local .htm files.

This has never been an issue for me on RHEL environments, and the file path syntax I am using is: file:///my_dir/my_dir2/index.htm

The directory permissions are: drwxr-xr-x root root

when i use the URL box as a search box, and it gets selected, the background turns dark dark grey -- can't read what's under it (to see what i selected/want to copy) or type in (what i'm searching for). AND when that box offers options, the links come in the most awful blue-green I've ever seen. Tried to change the color by command -- no luck. and it's not reading "use system colors" which it did before.

This is an utter crap preset MAC OS Ventura

FireFox 120 unable to update(!) on Win11 Home (recently updated) & my android 13 phone this evening. I'm using Waterfox G6.06 to be able to write to you! ERROR: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT for any site except google mail ?!

First noticed issues when using X.com on my phone (stopped loading even after 2x cold boots) I use FF Beta on it; downloaded FF full for Android & X still don't load. Still can't get FF to update itself. Tried the Installer for Win & no go. Sigh.

I had to reinstall the Rakuten extension button recently and it wasn't working right. I'm pretty sure it has to with Firefox Private Browsing mode which I have temporarily disabled for now and the Rakuten button works fine.

I would really like to continue using Private Browsing mode for Security purposes. I know there's a workaround because I had it working before, I just can't remember what it is.  :)

when close firefox on build 120.0 64 bit build slow to open website after that its fine its only first time opening firefox on windows 10 64 from fresh restart or cold boot or closeing and reopening it dose it hope fixed soon in next build