Showing questions tagged:

Printing Entire Menu of Drop Down Selections

After today's update, March 25, 2026. I cannot print correctly. When printing from a page with drop down menu's, Firefox is printing every option on the menu. I have trie… (read more)

After today's update, March 25, 2026. I cannot print correctly. When printing from a page with drop down menu's, Firefox is printing every option on the menu. I have tried Refreshing Firefox, Clearing Saved Print Settings and rebooting. Anyone know how to fix this?

Solved 4 1 160

Firefox keeps crashing upon start-up

Firefox keeps crashig upon start-up. The tab stays open but it just says not responding. I've tried deleting, and re-downloading, changing settings, changing and deleting… (read more)

Firefox keeps crashig upon start-up. The tab stays open but it just says not responding.

I've tried deleting, and re-downloading, changing settings, changing and deleting profiles through profile manager. Troubleshoot doesn’t work and neither does refresh.

Other browsing apps work just fine, it's just firefox. I only had one add-on, which was AdGuard AdBlocker.

I hadn't done anything that I'm aware of, hadn't touched any settings and only had a max of 3 tabs open at a time.

I don't really know what else I can try anymore.

Solved 3 1 10

Since update to v 153 Firefox freezes, then crashes regularly.

Firefox v153 downloaded a day or 2 ago. Since when it freezes, cannot access internet, then crashes regularly. have to restart to get it working again. PC with windows 1… (read more)

Firefox v153 downloaded a day or 2 ago. Since when it freezes, cannot access internet, then crashes regularly. have to restart to get it working again. PC with windows 10. Despite windows settings showing internet connected, and other device connection fine. I've stopped the VPN plugin. Have submitted 3 crash reports just now bp-03b76eff-3e9d-4778-a790-7913d0260725 bp-f4ffd17f-b408-4b1a-a1ea-391190260725 bp-123c3ae2-1d94-4abb-a040-875720260725

It was freezing every few days before the update, but now it's 2-3 times a day.

Solved 3 1 80

Ctrl Key zooms in webpages

Since this latest update to Firefox 153.0, anytime i press the CTRL key (either left or right) it automatically starts zooming in the webpage im on. Nothing is wrong with… (read more)

Since this latest update to Firefox 153.0, anytime i press the CTRL key (either left or right) it automatically starts zooming in the webpage im on. Nothing is wrong with my keyboard and this wasn't an issue before this update.

Solved 2 1 10

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

i HAVE CLEARED THE CACHE, DATA, HISTORY, everything i CAN THINK OF. aLL WEB SITES WORK FINE except gO dADDY. Access Denied You don't have permission to access "http://www… (read more)

i HAVE CLEARED THE CACHE, DATA, HISTORY, everything i CAN THINK OF. aLL WEB SITES WORK FINE except gO dADDY.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.6bf7d517.1771978173.2cedcff8

https://errors.edgesuite.net/18.6bf7d517.1771978173.2cedcff8

Solved 2 1 387

Hacked account

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. I… (read more)

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

Solved 2 1 40

High CPU usage (& extremely slow loading) on certain academic journals (only as of late)

Hi all, By "extremely" I mean an all-caps extremely. Some bulletpoints: Tried deleting stored data of affected websites Affects articles on e.g. science.org and pnas.o… (read more)

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

  • Tried deleting stored data of affected websites
  • Affects articles on e.g. science.org and pnas.org
  • Tested troubleshooting mode
  • Tested against Edge
  • I noticed that the references (bibliography section) loads one by one, very slowly
  • Hence maybe has to do with the integration of GetFTR by the affected journals
  • Disabling tracking protection didn't work
  • Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

Solved 7 1

How to Turn off " This connection is not secure...popup"

There must be a way to turn off this popup off. This is REALLY annoying when it covers a password box and to remove it i must click outside it and I lose focus on the p… (read more)

There must be a way to turn off this popup off. This is REALLY annoying when it covers a password box and to remove it i must click outside it and I lose focus on the password box. If you must put he box there then at least leave the first part of the password box clear so I cab click on it and not have to click again to get the focus back.

Solved 6 1 178

Firefox just updated to version 153 and now crashes regularly - Windows 10 OS

My PC was just updated to Firefox 153 and since the app seems to freeze regularly - particularly when accessing (older) silly games such as Bubble Pet Saga - a simplistic… (read more)

My PC was just updated to Firefox 153 and since the app seems to freeze regularly - particularly when accessing (older) silly games such as Bubble Pet Saga - a simplistic CBC game. https://www.cbc.ca/kids/games/play/bubble-pet-saga

I run Windows 10 on an older HP

Thanks Jim

Solved 4 1 40

How do I get my Bookmarks Back after FireFox was updated to 153?

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Rest… (read more)

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Restore', then click on 'choose file' nothing happens. I navigated to the directory "bookmarkbackups" and I can see several backups, one dated 08/06/2026. But how do I get Manage Bookmarks to see that file?

I tried to bookmark a current tab and it does not show up under Bookmarks. why can't I set a new bookmark? Are these issues related?

I'm on Windows 10.

For the Troubleshooting data, I manually open about:support and clicked on 'Copy text to Clipboard'. Then pasted that into the box below.

Solved 4 1

Slow Firefox

Why is Firefox so terribly slow especially on Facebook? I've been using it for many years and it's never been as slow as it is now!!! This is not progress, but decline...… (read more)

Why is Firefox so terribly slow especially on Facebook? I've been using it for many years and it's never been as slow as it is now!!! This is not progress, but decline...

Solved 1 1

Textfehler

beim öffnen meines e-banking (UBS) erhalte ich viele textfehler bis zu Unkenntlichkeit. beim öffnen mit zB. edge ist der Text korrekt. Was muss ich einstellen?

Solved 3 1

Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (read more)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

Solved 5 1 604