Showing questions tagged:

Toggle off split in context menu

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount… (read more)

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Solved 1 5 51

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 3 5074

Cannot find or turn on Firefox VPN.

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the… (read more)

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the splash page that says "Try FF VPN". I'm in Colorado, US. Anyone have a clue?

Solved 1 2 37

I have for years disabled crash reporter on firefox, however it recently crashed 149.0.1 (64-bit) & sent info ANYWAY!

I have for years disabled crash reporter on firefox, however it recently crashed 149.0.1 (64-bit) & sent info ANYWAY! it then upgraded to 149.0.2 WHY is this NOT bei… (read more)

I have for years disabled crash reporter on firefox, however it recently crashed 149.0.1 (64-bit) & sent info ANYWAY! it then upgraded to 149.0.2


WHY is this NOT being honored ? firefoxCrashOFF.jpg attached

Open 1 53

Firefox popup ask startup

A very anoying popup appear asking if If I want to start Firefox when Windows start. How can I click: Never ask again. Why in the world would anyone ever want this enable… (read more)

A very anoying popup appear asking if If I want to start Firefox when Windows start.

How can I click: Never ask again. Why in the world would anyone ever want this enabled.

Open 1 25

AdBlock remover

Hi, When I want to open and see most of sites, this extension show me the pop up and message: Ads Blocker Detected!!! We have detected that you are using extensions to b… (read more)

Hi, When I want to open and see most of sites, this extension show me the pop up and message:

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker. Help me please to remove this Ab Blocker. Thank You.

Open 1 1 335

I deleted the VPN button after the latest update and would like to get it back. Any thoughts?

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need sugg… (read more)

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need suggestions -- thanks.

Solved 3 1 86

no video call available on messenger

hi i just install firefox and when I use messenger and put my cursor on camerra or phone I have the message voice- video call not available on this browser can you help? … (read more)

hi i just install firefox and when I use messenger and put my cursor on camerra or phone I have the message voice- video call not available on this browser can you help?

Open 1 1 81

I can no longer open pdfs in Firefox.

Starting a couple of weeks ago I haven't been able to open PDFs in my Firefox browser. Although there are other pdf viewers, Firefox has features that I use that the oth… (read more)

Starting a couple of weeks ago I haven't been able to open PDFs in my Firefox browser. Although there are other pdf viewers, Firefox has features that I use that the others don't. I've tried all the various ideas I've found elsewhere online but none worked. I submitted a ticket to our IT helpdesk, but they say it's a Mozilla Firefox issue. The error message isn't helpful at all, considering there is no web server involved.

I get the error below:

Access to the file was denied

Firefox can’t connect to the server at local file What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Open 6 1 29

prf file access

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was so… (read more)

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

Open 1 1 112