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When Firefox was updated, it lost all of my saved tabs.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session f… (read more)

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

Asked by heddyfran1 3 years ago

Answered by Dropa 3 years ago

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Page not loading for 10-20 seconds, then it does after refresh

Ever since installing firefox on a new pc, I've had the problem where I would click a link or enter a url, and sometimes (not always, about 20% of the time), the page wil… (read more)

Ever since installing firefox on a new pc, I've had the problem where I would click a link or enter a url, and sometimes (not always, about 20% of the time), the page will not load (there is a loading symbol but no page shows up), then it stops loading after about 10-20 seconds and there is no page (when I enter a url from a new tab, there is just a blank tab, when I click a link on a webpage, I just remain on the webpage), but when I re-enter the url or re-click the link, it does work. So happens for all links of the website I'm trying to visit.

To summarize: I click a link, and sometimes it loads for 10-20s and then just stops, and when I click again, it works.

Any help is appreciated!

Asked by niekrochip 3 years ago

Answered by jonzn4SUSE 3 years ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 3 years ago

Answered by Terry 3 years ago

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Firefox 'download' behavior screwy with windows opened from Office 365.

I have to curate and compile sheets of announcements for a local humanitarian service provider forum. I do this by sifting through my Office 365 emails, and double click… (read more)

I have to curate and compile sheets of announcements for a local humanitarian service provider forum. I do this by sifting through my Office 365 emails, and double clicking those that contain announcements so they open a window, then sorting the windows on a second screen, then read them, summarize them, file the pertinent information with links for my summaries, and when I get a page of them, send them out. I usually start with about 15 announcements on my other screen, and it takes me some time to get them all sorted and cascaded in order for the curation.

Some of them link to PDFs which Office 365 doesn't always preview and I click download, and this used to open them in the main browser window in a new tab, where I could read them and then save them. Recently, this behavior changed and they now open right in the window the email is in, with no bars of any kind or tabs to get out of them again. I hit the stack of pancakes button, and it had a tab marked Exit, so I thought that would exit me from the view.

Instead, counterintuitively, it exited me completely from FireFox, closing all of my carefully cascaded windows of announcements, and my main browser window with Office 365 in it and everything else.

Thanks a bunch. 1) What was so wrong with the previous setup that you needed to change it? 2) How for the love of whatever the author of this new "feature" was smoking, do I get it to revert to the email or is opening these attachments by "download" no longer possible without punting the whole thing to exit? 3) Does this mean I need to permanently disallow Firefox as the browser for all my PDFs or is there some way of doing something non-fatal to my work on a per-boot basis?

Asked by hkr3 3 years ago

Last reply by hkr3 3 years ago

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how do i add the trendmicro password manager ext to firefox

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Tr… (read more)

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Trester

Asked by elliot.trester 3 years ago

Answered by elliot.trester 3 years ago

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.ics no longer defaulting to Windows/Outlook

Hi everyone, Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I clic… (read more)

Hi everyone,

Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click on an .ics link FF asks where I want to save the file. I schedule ZOOM meetings all day and heavily rely on this feature.

I tried looking in FF's Files and Applications section in settings and .ics is not even listed as a file extension. I don't know how to add it.

Any assistance is greatly appreciated.

Jose

Asked by baxterdown 3 years ago

Answered by Terry 3 years ago

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browser support

I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response.… (read more)

I tried going online this morning and was met with an update screen. When I tried to go to any site I was met with a blue dot going back and forth and no other response. It didn't matter which site I tried, it wouldn't connect with any of them. Thinking it might be a problem with my isp, I tried through Edge and was able to connect with the sites. I did try reloading Foxfire and restarting my computer, bur neither seemed to have any effect. And yet I'm able to connect to Mozilla, go figure.

Asked by jeffgoertz 3 years ago

Last reply by jeffgoertz 3 years ago

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 3 years ago

Answered by cor-el 3 years ago

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Firefox "remembering" deleted history and logins

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, … (read more)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Asked by uefhkl 3 years ago

Last reply by cor-el 3 years ago

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Avast Passwords eol version?

Recently Firefox updated. It cleared all of my bookmarks and browser history isn't reloading my last session. I can get the bookmarks from Chrome. The big issue is how do… (read more)

Recently Firefox updated. It cleared all of my bookmarks and browser history isn't reloading my last session. I can get the bookmarks from Chrome. The big issue is how do I reintegrate Avast Passwords eol version? Without this I need to use Chrome which isn't my ideal choice.

Asked by dartallis 3 years ago

Answered by dartallis 3 years ago

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How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 3 years ago

Last reply by Terry 3 years ago

  • Archived

Why does Firefox not restore open tabs after updating when it specifically says it will do so?

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs wi… (read more)

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs will be restored after the update, nothing has been restored except my home page once Firefox restarts.

If Firefox does not intend to restore tabs, why on earth would it say it is going to do it? This is about as user-unfriendly a move as they could ever do, short of blowing up the computer entirely. A fix for this would be nice to have, but more to the point, why is a fix even necessary when Firefox positively states that all open tabs will be restored?

I understand that nothing human is perfect, but errors are one thing, and persistent failure to do something straightforward that is promised is another thing. What's going wrong here, and if Firefox is going to persist in this unfortunate behavior, what can be done about it?

Thank you.

Asked by Arvidd 3 years ago

Last reply by Arvidd 3 years ago

  • Archived

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (read more)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 3 years ago

Last reply by James (On Vacation) 3 years ago