Firefox Community Forum

I've been using Firefox as my browser for a few years. I have to explain this. I turned 65 this year so I had to sign up for medicare. You have to go to the Social Security web site to sign up for medicare. I've had an acct with SS for a long time. When you log in it, it now gives you a choice. It tells you the normal log in "My SS" will eventually be stopped. They give you a choice of "Login.gov" I forgot the other, both telling you that you have to set up a 2nd type of authentication that it's you. So I purchased and installed a fingerprint scanner. I love it. I created an acct with login.gov. After logging in the next step is the fingerprint. You click on it the color things start swirling around trying to pick up the scanner but this box at the same time appears over it preventing login from seeing it. It says "this is a request from firefox" I've been using Turbotax for a year or two. Last week I logged into my acct with them and right away it popped up it see's the scanner and let me sign in with the fingerprinrt. So I know it works, and other sites do see it. Please Help! I'm not very technical with this stuff. Is it from Firefox or is it my PC? Attached is a pic of what I get trying to log in. You can zoom in on it.

If I visit the website www.silviadesimone.it (I am the webmaster) through Google Chrome or Microsoft Edge, I can see the visit counter in the left bottom corner of the page. If I use Mozilla Firefox (that is the browser that I normally use) the visit counter does not appear. According to the ShinyStat helpdesk it could depend on some Firefox plugin that does not allow the counter to show. Can you help me? Thank you

the browser is to laggy and i think there is something wrong, I reset it, removed and reinstalled would cause be the cause of that knowing I don't that face that issue on other browsers

From last couple of days, I cannot change on jira tool status of ticket, or workflow. It gives me error: XSRF Security Token Missing. This is not happening on other browsers. My IT guys told me to use other browser. which I find unacceptable. You can see log in uploaded image.

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit)

When I awoke my laptop from sleep this morning, the opened Mercari tab did not load correctly, forcing me to log out and attempt to reset it. It acted as if I was not logged in to begin with and would not load the correct account information. When I logged out and then attempted to log back in, I was given an error that stated that the password or account was incorrect. I contacted Mercari Support for assistance, first, as I could not log into my account on an Edge browser, either. When I opened a Chrome browser, it auto-logged me in without issue. Mercari support assisted me for close to 13 hours, and eventually changed my email address associated with my account. Unfortunately, after that, I still could not get logged in, still getting the same wrong password or account message on my laptop. HOWEVER, when I opened firefox on my phone and attempted to log in there, it worked, using the same account and password information as I had attempted on my laptop. Additionally, I was able to log into my Mercari app on my phone, as well as BOTH Chrome and Edge on my laptop. It is only Firefox on my laptop which is not accepting the correct information. I have cleared my cache on firefox, which did not work. I have done an end task on Firefox on my laptop and restarted it, which did not work. I have restarted my laptop, which did not work. I power cycled my T-mobile router, which did not work. I even connected to the internet via hot-spot through my motorola phone, which also did not work. I can log into Mercari on any other way that I attempt, using the same account and password, EXCEPT for Firefox on my Lenovo. Firefox claims that it is up to date and will not find a newer update. Nothing was altered, to my knowledge, between putting my laptop to sleep last night and waking it up this morning. No updates, power interruptions, or anything that I am aware of. I am at my wit's end and am out of ideas for things to try to fix this. Please help. I do NOT want to have to run Chrome again, just to be able to log into a single page on my laptop.

Bonjour,

J'ai un bug d'affichage quand j'ouvre INFOMANIAK MAIL sur une page Firefox. Le chargement de la page fonctionne , mais la page et entièrement noire. J'ai essayer de me connecter via GOOGLE CHROME ou EDGE et la page fonctionne normalement. Je suppose donc que le problème vient de Firefox. Est ce que vous pourriez m'indiquer la page ou il est possible de faire des rapport de bug? Merci pour votre assistance,et bon courage ☺

I have a display bug when I open INFOMANIAK MAIL on a Firefox page. The page load works, but the page is completely black. I tried to connect via GOOGLE CHROME or EDGE and the page works normally. So I guess the problem is with Firefox. Could you tell me where I can file a bug report? Thanks for your help, and good luck ☺

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

I can't login to etsy with facebook login. The box is grey and it says facebook will track activity. How can I login and have my facebook-based history? I guess I want to bypass the privacy blocker on the login with Facebook.

There is a bug in Firefox Browser where it doesn't allow you to scroll up in the chat during the livestream and keep your place there to read a message. It auto scrolls down to the new messages everytime a new message appears in the chat.

Firefox is the ONLY browser that does this so it must be a bug. Chrome, Edge, Opera, Brave, etc none of these do this. It is especially problematic in livestreams with many viewers and an active chat, making it impossible to read a previous message if you want.

It happens on all platforms, twitch, kick, YouTube, Parti, Rumble, anything with a live chat

I do not seem to be able to connect using PureVPN. Their Helpdesk advise me to sign into Chrome or Edge, neither of which do I wish to do. I wish to stay with Firefox. However, I am also a 'recipient' of the latest Windows 10 (so-called) upgrades, so it may not be anything to do with you guys. Can you help, please? Cheers, Mike Courtnadge

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything else is loaded except my gmail.

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

Hello,

I use Screen Time to block sites on my Mac, running Sequoia 15.1.1. For some reason, it recently (within the last 2 weeks or so) stopped blocking sites on Firefox 134.0.2, but not on Safari.

Is this a known issue? Is there a solution?

Thank you for your help.

On some sites, some Chinese characters will display as completely blank. It's only some characters, and it's only on some sites. I know one would be inclined to say the site just doesn't have correct settings, but that doesn't seem to be the case because this issue only appears on Firefox (Chrome doesn't have this issue for the same sites). (Sometimes even on the same site it will be inconsistent whether it displays... Like the Google search results will display Chinese fine, but the text typed into search bar itself will display incorrectly.) The font it displays in also appears to be inconsistent, but I don't mind that as much.

I've tried changing the default font to both Microsoft YaHei and SimSun - neither changed anything regarding my problem.

I've seen other people with similar problems be recommended to figure out what fonts are being used via inspect element, but I haven't found any example providing what exactly you're to do after you've found that information out. However, if it helps, I did that and found out the fonts being used were MS Gothic, SimSun, and Yu Gothic, though I don't know which one is causing which issue, or what I'd do about it even if I did know.

Here's an image as an example - as you can see, some characters are fine, some display in a different font than the others, and some don't display at all. I would very much appreciate advice on what to do from here.

This is a message I sent to the Zoom.us help staff a few days ago:

"Very often when I go to my Zoom tab on the Firefox browser and wish to schedule another meeting, even if I have recently (within and hour or so) I will be sent to the Sign In page. Then 4 out of 5 times, when I sign back in the little waiting wheel will spin and spin and I can't reenter to set up the meeting. But several times I have gone to the "sign in with google" icon below. This brings me almost immediately to my account and I am able to proceed. Why is this becoming a problem for me?? It seems that a sign-in with my password should be the most stable mode!"

They advised clearing my cookies in the Zoom cache, but this didn't help! I opened my Chrome browser and had no troubles signing in, but I am not a Chrome fan and I <never> use Edge!

I love Firefox and Mozilla. I started using Mosaic on my Apple IIGS back in the early 90s and then went to Netscape. I have never liked MicroSoft's way of copying Apple and the other innovators and then pretending that they invented it all themselves!!

I just wanted you to know of this issue. I wanted to forward my emails with Zoom, but could not find a viable email address to your support staff. Keep up the good work!!

I work from an Acer laptop running Windows 10 Home.

Dave Lea - Fish Creek, WI