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Lost Desktop Bookmarks

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync f… (read more)

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync from my phone to desktop

Asked by LOV2KRZ 3 weeks ago

Last reply by LOV2KRZ 3 weeks ago

  • Solved
  • Locked

Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (read more)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Asked by SuMo Bot 3 weeks ago

Answered by SuMo Bot 3 weeks ago

I see all my devices synced, but unable to acces to tabs

I have a profil i didn't use since 22 days because computer issues I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before. Now, i c… (read more)

I have a profil i didn't use since 22 days because computer issues

I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before.

Now, i can see in my firefox profil pge, the profil exist. But if i go to my firefox installed in my new computer, i don't see THIS firefox device with ALL my VERY IMPORTANT tabs.

Is there any way to retrieve them ?

firefox from linux mint 22.3

thx

Asked by chandrasekhar66 12 hours ago

Last reply by jonzn4SUSE 12 minutes ago

  • Archived

Sync is empty

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in t… (read more)

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in to mozzila, there's nothing?

Asked by S V 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

No option to sync on my mobile app

I follow the instructions on how to Sync and save data on my mobile, but there is no option in the options as described. I am logged in on both the phone and desktop. ch… (read more)

I follow the instructions on how to Sync and save data on my mobile, but there is no option in the options as described. I am logged in on both the phone and desktop.

check picture

Asked by hughecook 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Sync not working

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've… (read more)

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've eevn tried to manually initiate sync. Did not work.

Asked by Nitin Varma 11 months ago

Last reply by cor-el 11 months ago

  • Archived

sync not working

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requ… (read more)

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

Asked by TJ Roberts 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Not all tabs syncing from Android to Desktop

I have Firefox on Windows desktop and on my android phone. I have logged into both. When I click on "tabs from other devices" I only see tabs from another PC I use. I tr… (read more)

I have Firefox on Windows desktop and on my android phone. I have logged into both. When I click on "tabs from other devices" I only see tabs from another PC I use.

I tried logging out of Firefox Android and using the desktop browser's "connect another device" link to log back into it, but it still doesn't appear as a device. What am I missing?

EDIT: Ok now Android tabs are showing up, but not all of them. Seems to cut off after about 40. Anyway to get Firefox Desktop to show all Android tabs?

Asked by Shaan Khan 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Sharing tabs between synced devices

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device… (read more)

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device was still signed into my account I signed it out sign it back in from the phone and every time I try to scan the QR code to connect another device from the QR code scanner in the search bar of the Firefox browser it keeps saying that I need to use like another app because it thinks it thinks I'm using the phones camera I'm not quite sure where to go from here

Asked by Darth Bane 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

firefox not giving me my synced data

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happ… (read more)

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happen to my bookmarks or any of my other synced data.looked through the forums could not find anything that was even similar to my problem

Asked by techpriest35 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Sync doesnt sync

Hello, I reinstalled win 10 on my pc and Wien i logged back into my account sync is working but no passwords, adds, bookmarks are loaded, so I have the most important qu… (read more)

Hello, I reinstalled win 10 on my pc and Wien i logged back into my account sync is working but no passwords, adds, bookmarks are loaded, so I have the most important question, what am I supposed to do? Thanks

Asked by Juan Sko 11 months ago

Last reply by Juan Sko 11 months ago

  • Archived

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 11 months ago

Last reply by TechHorse 11 months ago

  • Solved
  • Archived

I can't find "Sync" option in firefox v133

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem? I want to rec… (read more)

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem?

I want to recover my bookmarks and passwords

Any solution?

As you can see in the picture

Asked by mdl79711 11 months ago

Answered by jonzn4SUSE 11 months ago

  • Archived

Sync between macbooks does not work

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. N… (read more)

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Asked by jjlv 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Since mid-December, Firefox is unable to sync data.

As title. Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchroniz… (read more)

As title.

Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchronized data from the server, including bookmarks, extensions, and all other synchronized items.

What could be the cause, and how can this be resolved? Could Mozilla have changed any policies that restrict the synchronization function?

Asked by vim 11 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

account, sync, windows restore

i had to restore windows 10 (some things weren't working at all after some maintenance) i performed the restore with the option to keep the files i then installed firefox… (read more)

i had to restore windows 10 (some things weren't working at all after some maintenance) i performed the restore with the option to keep the files i then installed firefox logged into my google account via gmail page then in firefox itself to restore bookmarks and everything else (same google account)(i had to reset the password via google account) now i dont get all the things saved/synced: no bookmarks, no passwords, extensions, etc. please help

Asked by emiliano.cigna 10 months ago

Last reply by Paul 10 months ago