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Failed to Import Saved Passward from Chrome

I recently switched to mozilla from chrome. I tried to import everything from chrome. But it could not import the saved password. Can you help me identify the cause that … (read more)

I recently switched to mozilla from chrome. I tried to import everything from chrome. But it could not import the saved password. Can you help me identify the cause that is preventing login details import from chrome?

Asked by Habibur Rahman 1 month ago

Last reply by Denys 1 month ago

Loss of all Firefox info on PC after windows update

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details ba… (read more)

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details back? Thanks for your help. Dave Neild

            • @b.com (Mod's note: email removed)

Asked by Dave Neild 1 month ago

Last reply by mattc 1 month ago

Open bookmars menu to specific folder

I would like to be able to open the bookmarks menu to a specific folder programmatically from an html page. This could be something similar to the <a> tag with the … (read more)

I would like to be able to open the bookmarks menu to a specific folder programmatically from an html page. This could be something similar to the <a> tag with the html="url" being replaced by an appropriate command that opens the bookmarks menu instead of being a link to a web page. The command would include a path something like: "Other Bookmarks"->"System"->"Arduino"->"ARM" and the menu would actually drop down showing the path and the contents of the last folder listed. Everyone wants that, right?

Asked by John Sanders 1 month ago

Unable to install FireFox on Windows 11 Pro

I recently wiped my entire PC and installed a fresh copy of Windows 11 Pro on it. Ever since, I've been unable to get FireFox back. I've tried installing using the instal… (read more)

I recently wiped my entire PC and installed a fresh copy of Windows 11 Pro on it. Ever since, I've been unable to get FireFox back. I've tried installing using the installer from website and using winget but both return with errors.

I'm able to install other applications, was able to install discord with no issues. With FireFox, installer opens and stay for a while before eventually saying that it was unable to install FireFox.

This is a completely fresh install of Windows. Used both media creation tool and cloud download using Reset this PC.

Asked by jophi12 1 month ago

Mozilla Recovery Key is an executable file?

Hello, On March 1, I worked with the Mozilla help team to create a recovery key. Now that I need it, it says it is an MS Dos executable file, and that I can't run that f… (read more)

Hello, On March 1, I worked with the Mozilla help team to create a recovery key. Now that I need it, it says it is an MS Dos executable file, and that I can't run that file on my computer. I have tried a few workarounds from google, but really I just need my recovery key. I thought maybe this was because wordpress is no longer available on Windows PCs but I can't open it in word either, it just keeps saying it's an MS Dos executable file.

I really need the recovery key because I can't access anything on one of my computers. Can you assist?

Thank you Frances

Asked by Darshan 1 month ago

Last reply by Darshan 1 month ago