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  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 2 months ago

Answered by Chris 2 months ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 2 months ago

Answered by MarkWithC 2 months ago

Firefox is not importing passwords

Hello, When I'm trying to import passwords from other browsers (Safari or Brave) or CSV files generated by Safari and Brave nothing happens. There's not even an option to… (read more)

Hello,

When I'm trying to import passwords from other browsers (Safari or Brave) or CSV files generated by Safari and Brave nothing happens. There's not even an option to import the passwords from Safari, look at the attached screenshot. From Brave however the option is available, but even if I check that box nothing happens when I do the import. Do you know why? I've tried it on both Windows and macOS.

/Daniel

Asked by dholms 2 months ago

Last reply by cor-el 2 months ago

Two step authetification

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but… (read more)

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

Asked by ToastyMo 5 months ago

Last reply by vc7ybp1nz 2 months ago

  • Solved

How do I block all cross-site cookies and close the "first 5 times" vulnerability?

I was surprised today to visit a site and notice the "permissions" icon appear at the left of the address bar, showing me that cross-site cookies were allowed for this si… (read more)

I was surprised today to visit a site and notice the "permissions" icon appear at the left of the address bar, showing me that cross-site cookies were allowed for this site. I have Enhanced Tracking Protection set to "Strict", so obviously this was a worrying thing to happen.

Looking into it a bit further, it seems Firefox provides a backdoor for cross-site cookies: https://support.mozilla.org/en-US/kb/third-party-trackers?as=u&utm_source=inproduct#w_managing-cross-site-cookies

  • "While cross-site cookies from trackers are blocked in Firefox by default, a site may signal to the browser that it needs to use them for important functionality. In this case, Firefox will allow a third-party website to use cross-site cookies the first five times (or up to 1% of the number of unique sites you visit in a session, whichever is larger) without prompting you. After that, Firefox will prompt you to block these cookies. Without your consent, Firefox blocks these cookies from that point because a site requesting access that many times may be a tracker."

This is most definitely not what I want!

I want every cross-site cookie to be blocked by default, unless and until I explicitly approve it. Is there an about:config preference I can set to achieve this?

Asked by pg_78 5 months ago

Answered by cor-el 5 months ago

Firefox restore sessions even after disabling the option from about:config

I've tried the solution from this closed thread and it doesn't help. I'm on Debian based Linux using Firefox version 103.0 https://support.mozilla.org/en-US/questions/13… (read more)

I've tried the solution from this closed thread and it doesn't help. I'm on Debian based Linux using Firefox version 103.0

https://support.mozilla.org/en-US/questions/1349553

from about:config, every sessionstore has been disabled and sessionstore.max_resumed_crashes set to 0

If I close my firefox using 'x' or shut down computer before closing firefox directl, firefox restores the previous session. From a thread on support site that I can't find anymore, I read that the fault was that, firefox was reverting to default settings before closing when using 'x' instead of File -> Exit.

I can't believe such a massive hole still isn't fixed. For me, the worst that can happen is someone will see a site that I find embarrassing on restarting. As stated in the other thread, if you're a journalist or someone else, in certain countries, this can become a life of death situation. Along with other shenanigans Firefox has been pulling, this kind of drives home the point that Firefox isn't the browser anymore if privacy and security is your main concern.

Asked by frankiehankie 4 months ago

Last reply by cor-el 4 months ago

NOT SECURE

SIR, My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety . so kindly slove my… (read more)

SIR,

    My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety .
             so kindly slove my problem . i want to secure and safety my website. i wish you slove ,my problem .
                                                                               thank you.

Asked by MAFIDUR RAHMAN 4 months ago

Last reply by cor-el 4 months ago

Unable to connect Firefox can’t establish a connection to the server .

Unable to connect Firefox can’t establish a connection to the server . The site could be temporarily unavailable or too busy. Try again in a few moments. If you are… (read more)

Unable to connect

Firefox can’t establish a connection to the server .

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by surendra947247 4 months ago

Last reply by Dropa 4 months ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 3 months ago

Last reply by Dropa 3 months ago

remove private browsing

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying o… (read more)

I am not a sophisticated computer user and I have some cognitive problems due to age and illness so please be as simplistic as possible with any response. I was trying out new features and now have the private browsing icon on the bottom bar on my screen. The color purple triggers strong anxiety for me so I just want to get that off my screen. I won't be using private browsing so I want to remove it. I tried to drag it to the recycle bin but couldn't get rid of it that way. Please help me remove that icon from ever being on my screen. Thank you.

Asked by jhotsinpiller 3 months ago

Last reply by cor-el 3 months ago

Is it still possible to re-enable SSL 3.0 in Firefox version 106.0.2??

Hallo Community, SSL 3.0 was disabled by default in Firefox 34 because of the poodle attack back then and u would like to re-anble SSL 3.0 in the current Firefox version … (read more)

Hallo Community,

SSL 3.0 was disabled by default in Firefox 34 because of the poodle attack back then and u would like to re-anble SSL 3.0 in the current Firefox version 106.0.2. I want to demonstrate the poodle attack ( University project).

I read many articles in the web but it seems that they don't work for the current firefox version. (Example: https://community.rsa.com/t5/securid-knowledge-base/enable-sslv3-and-rc4-on-modern-firefox-browsers-for-rsa/ta-p/6825)

The commands that i found in the web are: 1-Open a new Firefox tab 2-In the address bar, type about:config. 3-Accept the warning. 4-Search in the search bar for security.tls, then 5-Change security.tls.version.min from 3 to 0. 6-Change security.tls.version.max from 4 to 0 7-Change security.tls.version.fallback-limit from 4 to 0. 8-Change security.tls.version.enable-deprecated to true. 9- Change security.tls.hello_downgrade_check to false

Is there something that i should change or should I just download an older version of Firefox as described in the link above (Firefox 35-43)?

Thank you very much

Asked by walid.elkassem99 2 months ago

Arr... how do i turn this off?!

Firefox Updates: Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updat… (read more)

Firefox Updates:

Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updates but let you choose to install them = ON

Is it normal that firefox still creates this "telemetry" folder even when auto updates are OFF? C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38 UpdateLock-CA7422744AE1A41C

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38\updates\CA7422744AE1A41C update-config.json {"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}

As suggested i added these two lines to firefox.cfg lockPref("app.update.background.enabled", false); lockPref("app.update.background.scheduling.enabled", false); Seem like firefox doesn't give a ****? How can i once and for all fully disable both these settings? Automatically install updates (recommended) = OFF When Firefox is not running = OFF


By the way, during the installation i DID NOT install the maintenance service, so why exactly is the exe in the directory anyways??

Asked by Firefox_Beginner 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox not saving settings

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a speci… (read more)

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a specific site, and save the setting, it will be gone whenever I close and restart Firefox.

Also, bookmarks are not saved - apparently somewhat randomly.

I currently have Firefox 160.0.6 64 bit. However, this has been going on with the last several versions of Firefox.

I have uninstalled Firefox, discarded the folder containing my profile, then reinstalled Firefox. But the problem still exists.

Asked by gawhitemt 2 months ago

Last reply by techguy150 2 months ago

How do I resume SAVING my history/DISABLE private browsing?

If I was given an option to throw myself in the pit that's become PRIVATE BROWSING by Firefox, I chose it in ignorance. One reason I faithfully used original/old Firefox… (read more)

If I was given an option to throw myself in the pit that's become PRIVATE BROWSING by Firefox, I chose it in ignorance. One reason I faithfully used original/old Firefox was due to the ease in locating articles I'd read 2 weeks ago. I've come to understand that I refer back to those far more often than many people do. As my years lengthen (nearly 73 of 'em) my short-term memory is no longer as retentive as it used to be. Firefox never failed me. Then came PRIVATE BROWSING. I need to TURN IT OFF - PERMANENTLY. If I ever need to immediately delete my browsing history, I will do it manually, just like always. YOU PEOPLE (I hate that term; that's exactly why I'm using it.) YOU PEOPLE need to elicit satisfaction with status quo before making a wholesale toss down the elevator shaft.

Now, when I tic the "+" for a new tab, it automatically furnishes a New Private Tab. How about giving me back my old memory-saving New Tab? So far, I have resisted switching to Google, Safari, or God Knows. Please relieve the necessity.

Thank you for your prompt attention to this matter.

Kind regards,

Kathleen Heaton

Asked by kbheaton1 2 months ago

Last reply by Terry 2 months ago

Duck Duck Go missing

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Goo… (read more)

Duck Duck Go has gone missing from the search function on my Windows 10 desktop and is now showing 'Search with Google or enter address.' I do NOT want to search with Google. How can I get Duck Duck Go back?

Asked by Doug Buchs 2 months ago

Last reply by Doug Buchs 2 months ago

No option to save credit cards in Firefox 107

Hello, I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below t… (read more)

Hello,

I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below there is no Forms and Autofill section in the settings let alone a credit card option.

  1. Click the menu button Button and select Settings.
  2. Click the Privacy & Security panel and scroll down to the Forms and Autofill section.
  3. Click the checkbox next to Autofill credit cards to turn it on, or uncheck the box to turn it off.

Any help to what's going on would be great.

Firefox 107 (64-bit) on Windows 11

Thanks, Luke

Asked by Luke 1 month ago

Last reply by TyDraniu 1 month ago

Mic stoped working at some sites after upgrade

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a re… (read more)

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a recent upgrade the mic stopped working at this site Fender play says, " Microphone access | We require microphone access to give feedback on your playing | Please click "Allow" or "Share"above to provide it for us."

But 'old' dialog box requesting permission never shows up. Address bar shows 'mic icon', but clicking on it does nothing

If I google "mic test" the mic seems to work fine at a "testing" site

I think Fender actually uses MatchMySound1.com to analyze -- Has some setting permission possibly changed? Works in Firefox 102.5esr using Debian

BTW: = Settings | Privacy & Security | microphone [settings] doesn't seem useful

Thanks in advance

Asked by kenkingtoo 1 month ago

Last reply by willjoe24421 1 week ago

i cannot find my password and saved password for account is wrong

I cannot add a my new laptop to my firefox account because I cannot find my password How can I get my account password without resetting it>? Thanks … (read more)

I cannot add a my new laptop to my firefox account because I cannot find my password

How can I get my account password without resetting it>?

Thanks

Asked by seodr.ca 1 month ago