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Bold text won't print from webpages

Lately (for several weeks) I have been having trouble printing web pages with bold headings (Not Headers... Headings) in their pages. For example - recipes. The bold te… (read more)

Lately (for several weeks) I have been having trouble printing web pages with bold headings (Not Headers... Headings) in their pages. For example - recipes. The bold text which is usually also a larger font, is either missing completely, or just a series of dots.

It looks just fine in the print preview (I am on a mac, running High Sierra 10.13.6) and the problem exists whether I use the webpage print dialog or my operating system dialog.

I have tried both of my available printers and it happens on both printers, so it isn't a problem with my printers (I thought it might just be my old HP P1505)

I have also tried saving the page as a pdf through my print system dialog - the text problem exists there as well. If I use Safari (I prefer Firefox, but if this is going to continue, then I'll have to go back) everything is fine. (see the attached image - Firefox on the left, Safari on the right)

So there seems to be something in Firefox that has recently stopped allowing these fonts to make their way through from the screen into the print system.

Asked by dmcwade 1 month ago

Last reply by dmcwade 1 month ago

Cannot print from Firefox

Hey all, I'm hoping someone can help me. I have found no answers online to date. I cannot print from the Firefox browser. When I click the print button, my printer spit… (read more)

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

Asked by Gary Kelly 2 months ago

Last reply by jonzn4SUSE 2 months ago

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (read more)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Asked by redmanfamily2 3 months ago

Answered by redmanfamily2 3 months ago

Downloaded file is deleted when close Web window

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was clos… (read more)

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was closed and the file was there. After closing the window the file is no longer in the folder. Also it is not in the trash.

Asked by Techie99 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How to Detect When the Print Dialog is Closed

I would like to find a way to detect when the print dialog is closed in Firefox (whether the user clicks "Print" or "Cancel"). My goal is to automatically close the opene… (read more)

I would like to find a way to detect when the print dialog is closed in Firefox (whether the user clicks "Print" or "Cancel"). My goal is to automatically close the opened tab once the print dialog is dismissed.

Currently, I trigger the print dialog like this: var wdw = window.open(fileUrl, '_blank'); if (!wdw) {

   onError();
   return;

} setTimeout(function () {

   try {
       wdw.print();
   } catch (e) {
       onError();
   }

}, 100); However, I haven't found a reliable way to detect when the print dialog is closed so that I can close the tab accordingly.

In Chrome, I was able to achieve this by monitoring focus events and checking document.activeElement. This allowed me to determine when the print dialog was closed and automatically close the tab afterward. However, this approach does not seem to work in Firefox.

Is there a way to track when the print dialog is dismissed in Firefox?

Asked by yuliiashurekop 3 months ago

Last reply by markwarner22 3 months ago

  • Solved

How to Adjust Page Settings

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected a… (read more)

We print a report from an application, and the application allows the user the option to print the "title" of the report. Once the option to print the title is selected and print report is executed, the report displays in the browser, which can then be printed to a printer. On one machine using Mozilla, everything works as it should, but on a second machine that we are starting to use, even though "print the title" is selected, the title does not appear on the final print output.

In other browsers I see a "page setup" option and that is where I can select "Title" and position where I want it to appear on printed output, and I suspect Firefox must have the same settings, but for the life of me, I can't seem to find it.

I've included the images of the various stages that we are trying to achieve with Firefox on the new machine.

Any assistance would be greatly appreciated.

Asked by rsnell1 3 months ago

Answered by rsnell1 3 months ago

Blackmail and Extortion

About once a week, since 1/4/25, I been receiving different emails demanding payment or the author will divulge to all of my email contacts about the pornography I am sup… (read more)

About once a week, since 1/4/25, I been receiving different emails demanding payment or the author will divulge to all of my email contacts about the pornography I am supposedly viewing, which I do not. Can you do anything to close these email accounts? All of the messages are from different authors with different email addresses. I keep thinking this will run its course and end but it has not. Thanks. Jim Woodburn

Asked by woodburnranch 3 months ago

Last reply by markwarner22 3 months ago

Printing Barcodes via PDF Firefox

I use Firefox as my main browser for all my work, but when doing to print off my labels with barcodes the quality isn't great, I have compared this using Edge and Chrome … (read more)

I use Firefox as my main browser for all my work, but when doing to print off my labels with barcodes the quality isn't great, I have compared this using Edge and Chrome and you can really see the quality difference.

Has anyone else have this problem and is there a fix?

Thank you in advance. Pete

Asked by pete2007 3 months ago

Last reply by markwarner22 3 months ago

Firefox offered a cutePdf Writer printer to me. I did not take it. There was also a letter saying goodbye to my current Canon printer. I did not click on it.

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take. The drop down menu for printers under settings no l… (read more)

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take.

The drop down menu for printers under settings no longer shows my Canon, only this Cute one.

Not Cute...Need to be able to print.

Connection to Zoom on this same desktop is not working right. The meeting flashes on and off. Ideas?

Thanks, Karen

Asked by pacifikaren 3 months ago

Last reply by markwarner22 3 months ago

Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (read more)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Asked by Lucifer 3 months ago

Last reply by an.beu 2 months ago

  • Locked

Firefox Printing - remove Header and Footer options missing

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include UR… (read more)

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

Asked by DDimitrov 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Asked by Kevin Stonehouse 2 months ago

Last reply by markwarner22 3 weeks ago