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  • Archived

Couldn't sign in Google account due to forgotten password and old phone is lost

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location ar… (read more)

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location are same i am still on same location with same phone number but without phone. So please verify my account and give me access to create new password By analyzing my phone number by which that account made . I repeat that this gmail account is a way to convey my appeal to you . Gmail which I Wana recover is made by same number of this account . And i have that number. So please help me I highly request you sir please 🙏

Asked by sachin Gupta 1 year ago

Last reply by jonzn4SUSE 1 year ago

You've started pestering me for a "Primary Password" that I've never had. I had to go through a "forgot password" procedure to sort it out.

What a nuisance. As the subject says - I've never had a Primary Password. All of a sudden you're being a nuisance over it, so I've created one via your "Forgot Password" … (read more)

What a nuisance. As the subject says - I've never had a Primary Password. All of a sudden you're being a nuisance over it, so I've created one via your "Forgot Password" procedure. As I never EVER want Mozilla to remember passwords for me, and that appears to be one of the reasons you give for having a "Primary Password", I find this change highly objectionable. Just regard this as feedback, because I imagine that now I'll be saddled with my "Primary Password" forever, or until I change to a different browser. John Gipps

Asked by JohnGipps 1 week ago

  • Archived

rejected password login

what is going on? unable to log into firefox on android mobile ? I have my password saved in bitwarden Hasn't been changed since 2018 not compromised, randomized &am… (read more)

what is going on? unable to log into firefox on android mobile ? I have my password saved in bitwarden Hasn't been changed since 2018 not compromised, randomized & generated by bitwarden Mozilla is now trying to tell me it's incorrect when copy pasta into password line same password used to log into this account on this computer what gives?

Asked by Jason O 12 months ago

Last reply by markwarner22 12 months ago

  • Archived

Firefox asks for password when I go to Amazon

I do not have a password to use Firefox, and of course Amazon.com does not require a password unless I sign into my account. However, whenever I go to Amazon, a popup ask… (read more)

I do not have a password to use Firefox, and of course Amazon.com does not require a password unless I sign into my account. However, whenever I go to Amazon, a popup asks me for a password, saying that the request comes from Firefox. If I dismiss the popup, I can continue undisturbed with Amazon. I do not find this behavior with other Web sites, so I'm skeptical it's an overall Firefox setting or anything to do with my devices. Not that I can think of my mouse and backup drive as caring about security. Any thoughts?

Asked by jhaber3 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Is the Primary (formerly called "Master") password shared or Ff synchronised between different devices?

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices? The reason that I ask this is that I am a decrepit and ignor… (read more)

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices?

The reason that I ask this is that I am a decrepit and ignorant old bugger in his 8th decade that has been using Firefox for nearly 25 years. Consequently I have a lot of passwords stored in Firefox's password manager that I REALLY do not want to lose.

Unfortunately, on my main desktop machine, becoming more paranoid after a suspected identity theft attack, I decide to change the Master Password (recently re-named to Primary Password) to something longer and harder to guess or break.

Unfortunately I have forgotten what I changed it to ! (I can remember the first 15 characters but then not the ending sequence...)

However, I discovered that on an old laptop (that had not been connected to the internet for a long time - and I've disconnected it from the local Wi-Fi now) that my old password still worked and I could still see many of the old passwords (since it had not been synchronised).

I am worried that if I try and restore my passwords by now connecting to the internet and synchronising, I will then be locked out of this remaining treasury of my passwords if Firefox synchronisation then disastrously changes the old password (that I still remember) to the new password that I have forgotten - hence my question...

PS: I still have a paper record of something called an "Account Recovery Key" consisting of 8 groups of 4 alphanumeric characters (each group only contains capital letters and numerals - although one 4 character group does not contain any numerals at all, but all groups have at least one capital letter). Could I use this to recover the misremembered new password?

PPS: Don't you think it is always a bad idea to include both zeroes and letter Oh for Oscars in this account recovery key as capital letters rather than lower case letters, since they look so similar?

ie z00 or zoo is less prone to confusion that Z00 or ZOO

Asked by G-Old-NZ-Compaq 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Firefox asking for Primary Password for ordinary websites

Until the last couple of days, I could go to any website without having to put in my Primary Code, now Firefox is asking for the code on EVERY website and I am reluctant … (read more)

Until the last couple of days, I could go to any website without having to put in my Primary Code, now Firefox is asking for the code on EVERY website and I am reluctant to put it in because it would then leave all of my accounts exposed if I leave my computer.

I'm happy using Password Manager, but I want to choose when I put in the Primary Password and not be dictated to by an algorithm, particularly if it doesn't involve membership and I am just looking for information.

How can i stop it from happeniing?

Asked by annebarber55 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

bookmarks

My bookmarks got screwed up and I deleted Firefox and created a New password and I can't access my bookmarks. How can I get them back ? I have Android phone please h… (read more)

My bookmarks got screwed up and I deleted Firefox and created a New password and I can't access my bookmarks. How can I get them back ? I have Android phone please help 😟

Asked by chris carver 10 months ago

Last reply by Wesley Branton 10 months ago