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It is not possible to use the Primary Password.

In version 146.0.1, or perhaps even earlier, I noticed that if you set a Primary Password to log in to the browser, you can reset it and log in simply by clicking the "Ca… (read more)

In version 146.0.1, or perhaps even earlier, I noticed that if you set a Primary Password to log in to the browser, you can reset it and log in simply by clicking the "Cancel" button. This allows you to access all of your user tabs and links. I hadn't noticed this before. It defeats the purpose of setting a Primary Password. I noticed similar issues in the Tor browser, but you can't set a Primary Password there at all, even though the feature is there, and it's built on the Fire Fox engine. Please fix this issue. No buttons should allow you to log in without entering the correct Primary Password.

Asked by VitaMine 1 month ago

Last reply by TechHorse 3 days ago

How to turn off Firefox requirement to enter password to access Firefox

I receive multiple password requests when using the Firefox browser. Every website, every link change, every everything? How do I turn Firefox's password requirement of… (read more)

I receive multiple password requests when using the Firefox browser. Every website, every link change, every everything? How do I turn Firefox's password requirement off?

Asked by Pam K Marten 1 month ago

Last reply by Denys 1 month ago

mater password browser login issue or bug.

When I open the Firefox browser, it asks me for a password and gives two options: Sign In and Cancel. Normally, if I enter the correct password, I can access the browser.… (read more)

When I open the Firefox browser, it asks me for a password and gives two options: Sign In and Cancel. Normally, if I enter the correct password, I can access the browser. If I press Cancel, access should be denied and the browser should close. However, this is not happening. When I press Cancel, the popup window disappears, but anyone can still use the browser, although they cannot access the saved autofill passwords. Could you help address this bug or issue?

Asked by syeddaniyalrazazaidi 1 month ago

Primary Password reset Windows 11 pro

Try to setup Thunderbird POP3. Keeps asking for a primary password I never set. I do have a password for Mozilla Firefox, used to log-in and create this question. POP3 Y… (read more)

Try to setup Thunderbird POP3. Keeps asking for a primary password I never set. I do have a password for Mozilla Firefox, used to log-in and create this question. POP3 Yahoo has been real trouble since the MSFT update as of Novemeber/December 2025.

Asked by samsphillips 1 month ago

Primary password is suddenly turned off without my knowledge

I had the Primary password set. Today I restarted Firefox to install some updates (not sure if that's relevant), and when I opened Firefox again, I expected to enter my … (read more)

I had the Primary password set.

Today I restarted Firefox to install some updates (not sure if that's relevant), and when I opened Firefox again, I expected to enter my primary password for sync, but nothing showed up. I thought it was some bug after update or something, so I closed and reopened Firefox, but no dialog box came out.

So I went to passwords section and tried to view one password, which should prompt me to enter my primary password, but it just showed the password to me without asking for my primary. This is where I got quite scared.

I went to my settings and I found out that my primary password is just... not set. I did not remove it, I never told it to anyone, I didn't give anyone a chance to extract it. But it is just not there.

What the hell is going on? I couldn't find any answer to this, anywhere. Is there some option to see how/when was my primary password removed? Some logs?

Asked by Peavey 2 months ago

  • Archived

Password

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access t… (read more)

I accidentally updated my email site password to the wrong one. Previously, I had the correct one saved in Mozilla, but the wrong one were overwritten and I lost access to my email account. Is it possible to recover the password from before it was overwritten with a new one? I have no other way to get to my email, it was created long time ago and I had no backup email connected to it. You are my only hope to recover it- I checked all other options. Please help my case. Thank you for your time dear support grand master.

Asked by Rafał Stegliński 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

"Please enter primary password" multiple times per day or per hour

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away… (read more)

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

Asked by dhg 1 year ago

Last reply by KT 12 months ago

  • Archived

firefox always re asks for my password on my new computer, never had this on my old computer

firefox always re asks for my password on my new computer, never had this on my old computer. i typically only need to put in my password after not using the computer for… (read more)

firefox always re asks for my password on my new computer, never had this on my old computer. i typically only need to put in my password after not using the computer for awhile, then it never asks me again.

Asked by awakenings 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Primary password

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a … (read more)

I did not set a primary password but they I'm constantly asked to enter it? I can't reset it because it'd delete all the saved passwords which I want to view. Is there a default primary password?

Asked by shoulamite2k 1 year ago

Last reply by cor-el 1 year ago