Showing questions tagged: Show all questions
  • Archived

clearing history

When I clear History and cache, either using the menu or quitting the browser (which has the preference set to clear upon closing), then go back to the same Web site I wa… (read more)

When I clear History and cache, either using the menu or quitting the browser (which has the preference set to clear upon closing), then go back to the same Web site I was on, it uses an old version of the page not one that I revised and uploaded on the server. How do I force it to go look in the server anew, or stop using files that I thought I could clear.

I am using Firefox 115.150 esr or MAC 10.15.7.  Thank you.

Dean

Asked by Dean Tolan 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

how do I xfer pictures from my smart phone to my desktop so I can send them to someoone with an android phone.. My email provider is Earthlink.net. Was thinking I could save the pictures to a pdf file and then send it as an attachement with the email.

If you could make suggestions on how to accomplish this. If you have other ideas, I would really appreciate it. I don't use cloud. Thank you. I have an Imac desktop. I … (read more)

If you could make suggestions on how to accomplish this. If you have other ideas, I would really appreciate it. I don't use cloud.

Thank you.

I have an Imac desktop. I can't send my vacation pictures to my relatives because they don't have smart phones.

Asked by tudorrevival 10 months ago

Last reply by pupal.heavens-0o 10 months ago

  • Solved
  • Archived

export saved logins from Mac Firefox

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. … (read more)

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. 78.15.0esr [64-bit]). This is a very old MacBook Air but Firefox tells me that it (Firefox) is up-to-date.

On this page: Home > Support Forums > Firefox for iOS > exporting printing log in and passwords (https://support.mozilla.org/en-US/questions/1368085#question-reply, I am referred to "Export login data from Firefox" (https://support.mozilla.org/en-US/kb/export-login-data-firefox). But this write-up tells me there is the same export option that doesn't exist.

How do I export this data unencrypted? Any file format would be fine.

Many many thanks, Jeanne


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your Mac uses macOS.

Asked by JeanneR 1 year ago

Answered by Paul 1 year ago

  • Archived

bookmarks disappeared

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolb… (read more)

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolbar folders are there but everything is empty

Please help

P.S. Is there anyone from Firefox company that I can speak to?

Asked by tabridge1 1 year ago

Last reply by tabridge1 1 year ago

  • Solved
  • Archived

http router issue

After the most recent update of FF on Mac OS Sequoia, suddenly I am no longer able to login to either of my routers, because they require http and FF keeps forcing https.… (read more)

After the most recent update of FF on Mac OS Sequoia, suddenly I am no longer able to login to either of my routers, because they require http and FF keeps forcing https.

This results in no login gui but instead an ‘unable to connect’ error message.

I have researched and tried every conceivable fix and nothing works (settings, about:config, cookies, cache, all of it.

I would have expected that simply adding exceptions in settings would work, but it simply doesn’t.

I can login via Safari, so this is clearly a FF issue. It even happens in Safe Mode.

Kind of at my wits end. Anyone have a fix.

Asked by rv168 10 months ago

Answered by rv168 9 months ago

  • Archived

Bookmarks toolbar keeps disappearing

After recent update bookmarks disappeared. When I restore them and then close firefox developer edition the bookmarks toolbar is gone again. It seems like a bug in that r… (read more)

After recent update bookmarks disappeared. When I restore them and then close firefox developer edition the bookmarks toolbar is gone again. It seems like a bug in that recent update. Please advise.

Asked by Jan 9 months ago

Last reply by 锐冰龙 SharpIce 9 months ago

  • Archived

Firefox not working with iOS Sequoia 15

I contacted Apple and they couldn't fix Firefox not working on my MacBook Pro (error: page can’t be displayed, server error). This started after I upgraded to iOS Sequoi… (read more)

I contacted Apple and they couldn't fix Firefox not working on my MacBook Pro (error: page can’t be displayed, server error). This started after I upgraded to iOS Sequoia 15.0. I disabled my VPN and also reinstalled the Firefox app and it is still not working. Apple says Mozilla may need to release a new update. Please advise what you or I can do to fix the issue. Note: I can access the Firefox page using Safari and Edge so it’s not an internet connection issue.

Asked by vhbi2011 9 months ago

Last reply by James (On Leave) 9 months ago

  • Archived

Delete most recent update

Latest update (10/2/24) is impossible to use. How can I get back the prior version for Mac OS Sonoma 14.6.1 on my Macbook Air? I have a TBI that really limits my ability… (read more)

Latest update (10/2/24) is impossible to use. How can I get back the prior version for Mac OS Sonoma 14.6.1 on my Macbook Air?

I have a TBI that really limits my ability to process information. The tabs now have a dropdown that is very confusing and gets in the way of my working. I have to shut Firefox and leave the computer, but of course when I am recovered from the confusion, I come back to the same situation.

I was able to find a way to stop the even-more-frustrating dropdown video preview, but it's not enough.

I have relied on FF for years, but it seem that putting more bells & whistles is more important than providing a functional browser interface. Please explain to me in plain English how to remove the overloaded browser and revert to a version I can utlize without a breakdown.

Asked by Beth Youngdoff 9 months ago

Last reply by Beth Youngdoff 9 months ago

  • Archived

Firefox Bug?

Hi, I was wondering why my cursor cannot be placed properly on the place, take a look at the image, the cursor needs to get lower in order to properly placed on the right… (read more)

Hi, I was wondering why my cursor cannot be placed properly on the place, take a look at the image, the cursor needs to get lower in order to properly placed on the right window,

please help

Asked by Odod 9 months ago

Last reply by markwarner22 9 months ago

  • Archived

Transferring bookmarks

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox br… (read more)

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.

Asked by sciencemagic 9 months ago

Last reply by sciencemagic 9 months ago

  • Solved
  • Archived

Firefox keep asking me to reconnect the account to sync.

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I … (read more)

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data.

When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing.

This is the first time I’ve encountered this issue.

On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.

Asked by ShinjoM 9 months ago

Answered by ShinjoM 9 months ago

  • Archived

Cursor not longer working.

We have two Macbook Air computers, both using Firefox. On one of them the cursor no longer works on a particular website. Both laptops have Firefox 301.03. The website … (read more)

We have two Macbook Air computers, both using Firefox. On one of them the cursor no longer works on a particular website. Both laptops have Firefox 301.03.

The website tech help said Firefox was not compatible with their site but the problem is only one of the computers. What could be causing the problem?

Asked by richillgal 9 months ago

Last reply by cor-el 9 months ago

  • Archived

2012 MacBook Pro ..

I have a 2012 MacBook Pro, still using maverick's … I tried to upgrade Mozilla and now it doesn’t work. I am shy of what’s needed to run the latest Firefox version and … (read more)

I have a 2012 MacBook Pro, still using maverick's … I tried to upgrade Mozilla and now it doesn’t work.

I am shy of what’s needed to run the latest Firefox version and I’m not able to buy a newer laptop, how can I get restated again with the version that will still work on my MacBook ?.

Asked by servelshaddai 8 months ago

Last reply by James (On Leave) 8 months ago

  • Archived

Why do my tabs keep disappearing?

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previo… (read more)

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by Indywoman 8 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

Multi-Account Tab

Multi-Account Tab is on longer loading. I uninstalled it, shutdown my computer, and restarted it, reloaded it back on. Unfortunately, it's still not working. I do have… (read more)

Multi-Account Tab is on longer loading. I uninstalled it, shutdown my computer, and restarted it, reloaded it back on. Unfortunately, it's still not working. I do have Tab Stash on my computer as well, and it not working either. I guess the two problems are related, but I thought I would start with Multi-Account because I didn't want to lose all my bookmarks.

Does anyone have any thoughts on how it fit this?

Thanks,

Asked by nestwatch.avatar971 8 months ago

Answered by cor-el 8 months ago

  • Archived

Firefox and Mac OS sequoia

There are reports of conflicts between Firefox performance and Sequoia, how to resolve it? I would like to update from my current MacOS and I‘m not willing to give up Fir… (read more)

There are reports of conflicts between Firefox performance and Sequoia, how to resolve it? I would like to update from my current MacOS and I‘m not willing to give up Firefox as my primary browser. Could I get advice when it‘s save to update? Best regards RB



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by drreinhardberger 8 months ago

Last reply by Paul 8 months ago

  • Archived

Updates for firefox on macbook air

Hello, My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to sea… (read more)

Hello,

My computer does not support the latest firefox software update so i was wondering if you can send me me the firefox 115.0 version firefox softare? I tried to search for it online but i wasn't able to find any because the software i have for firefox now won't let me open some pages on websites because i have a old version firefox software. So please send me the 115.0 version software so that i can download and update my firefox software. Thank you

Asked by Mark Laurent 7 months ago

Last reply by James (On Leave) 7 months ago

  • Archived

Trouble using Firefox on New Computer

Hello: I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the sam… (read more)

Hello:

I have a new MacBook Air with the M3 chip. I cannot login to my Costco account on this Mac. I can log in using my old MacBook and my iPhone. I am using the same settings as the ones on my old Mac. What seems to be the problem? Is it the new chip?

Regards,

Moe

Asked by balal36 7 months ago

Last reply by NoahSUMO 7 months ago