Firefox Support Forum

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

Machine: Mac M1 Max 14-inch (2021) running Monterey 12.1 Browser: Firefox 98.0.2 (64-bit)

Symptom: Without apparently updating Firefox or even restarting it, I opened Bookmarks tonight to find them completely nuked. They are usually in "Other Bookmarks"; this tab now says "(Empty)". Tried opening a second profile (created without my knowing it), but the bookmarks are not there either. Tried restoring them from backup, and it tells me this will replace the existing bookmarks. I'm OK with that, since anything's better than "(Empty)", so I click OK, and nothing happens, no bookmarks, no nothing. There are four bookmark backups, and none of them work. I tried going into my Time Machine and getting an older copy of the bookmarks file, and this doesn't work. I tried restarting Firefox and this doesn't work. I tried rebooting and this doesn't work. I tried uninstalling Firefox and reinstalling it and this doesn't work.

It's 14 bookmarks, so it's not exactly the end of the world, but I find this behavior puzzling and, frankly, not very impressive. Any suggestions?

brian

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem and I may have to stop using Firefox due to this. Why is this happening? What can I do? I haven't had a problem with any other website.

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Hi, I have a primary password set on my browser. Recently, I have found that I no longer need it because I don't store logins and passwords in Firefox anymore on any of my synced devices. But when I go to about:preferences#privacy , scroll down to the section about logins and passwords, uncheck the box that toggles the primary password on and off, the box still stays checked after entering my primary password to confirm. I'm sure my password is correct, as I wouldn't be able to login to my sync settings otherwise.

So why can't I disable my primary password? Is this some kind of bug?

Please help me. Hi, I am trying to download songs from youtube to Itune, but it keep showing me error 522. how can I fix it? my email is [email removed from public]

Thank you..

M. Patel

I try to access several of my bookmarked sites only to have Cisco Umbrella block them. I unchecked the block sites" in the security settings to no avail. I have a right to access any site I wish. Also, Firefox is the only browser that does this to me. Please help.

Apologies if this sounds harsh, but is there an add-on that improves on Firefox's incredibly inefficient add-on ecosystem, specifically, add-on management? Something similar to what New Tab Override does for new tabs, but for the Add-on page?

In other browsers, it's a cinch to search for an installed extension: go to the browser's local Extensions page, and use the search field like any search engine, and get a list of candidates, if not the very one you wanted to see. Firefox, for some reason, wants you to scroll all the way down, including the disabled add-on section, while you carefully check every name, hoping you don't miss it (the many times I've jumped to the "Y" section to look for YouTube Enhancer, for example, and not finding it, going up one by one, only to find its proper name is Enhancer for YouTube).

That's fine for a few add-ons; it's time consuming and frustrating when you have a lot. There's a search field in the top left, sure, but instead of displaying what's already installed locally, it has to go online. Again, for some unstated reason I've yet to find (best guess: promotions). Also wondering why Cmd [or Ctrl for Windows users]+F4 doesn't work as it normally does for websites?

Is there another way that improves this method or eschews it entirely for one that's better?

Side Tip: when searching on addons.mozilla.org, don't use the drop down list with suggested add-ons. Always hit return to get the results; that way, you can use the back button to see the search results again, otherwise, you'll be typing the same keywords every time you want to check out the others.

Is there a way to stop the download window opening everytime I download something? Never happened before. It's really annoying as I download a lot and the window will cover a lot of the site I'm downloading from.

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct from my actual history but I don't remember everything I had open. I'm also not sure what to do with all the profiles that are associated with my browser. The version with my actual name is not the default and is an initial version I used on an older computer.A ny easy answers would be appreciated. It's frustrating that there is no way to contact them Mozilla directly.

Thanks

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1

Rebecca

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Private window the 2nd time and open gmail.com, I could see I am not signed out of the gmail account. This is breach of privacy and highly unacceptable.

Why is my account still logged in, even while using Private window? What if I was using this in a public computer? Utterly scared now of my privacy and security in using Firefox.

I am using version 98.0.2. When I open my "manage bookmarks" folder on my iMac, I see a top set of bookmarks and a bottom set of bookmarks. I never separated these 2 groups. They are all my original bookmarks. Why are there now 2 separate groups?

Amazon "Returns & Orders" page will not load... Mac/Firefox computer even it trouble shoot mode. Page just continues to partially load and repeats until I stop it.

I use a MacBook, and the main thing I like about Safari is being able to have a bookmarks sidebar open all the time. However, I am trying Firefox for a couple reasons, and there seems to be no way to have a bookmarks sidebar open. All the Help topics on this say to click the Bookmarks button in the taskbar, but there is no Bookmarks button in my version. Has this been taken away? Is it possible to have a Bookmarks sidebar in Firefox on MacOS?

Thanks! :)